10.0

really awful
Crashes / Fires:
0 / 8
Injuries / Deaths:
1 / 0
Average Mileage:
49,921 miles

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« Read the previous 20 complaints

problem #4

Jul 122011

Soul 4-cyl

  • 20,000 miles
Backing out of parking space and drivers side door started to smoke. Main smoke was coming from speaker area. Windows were down. Exited car in parking lot and by this time, door started to melt. Soon thereafter, door caught on fire. Car was still near other vehicles and people in busy parking lot. Was told by bystander's that vehicle needed to be pushed further away from busy area. Entered vehicle via passenger side door, leaned across with right hand to press down brake pedal and used left hand to put into neutral. Right hand burned due to heat from drivers side blazing fire while pressing down brake. Exited vehicle and pushed vehicle to further area in parking lot. Fire covered melting plastic falling from drivers side door as vehicle was pushed. Had to push vehicle further as firey plastic was under gas tank area. Entire drivers side door engulfed in flames. Fire department arrived and put out fire. Drivers side door demolished and seats damaged. Smoke damage throughout vehicle. Melted plastic and melted tires caused concrete in parking lot to be significantly burned/melted. Blisters to right hand, physician visit occurred to address skin discoloration and ensure infection was not present. Blistered skin was cut away. Kia motors stance is to repair this vehicle and place back into the market. Vehicle was purchased new on 9-17-10. Manufacturer's report date regarding this recall was 8-30-11. Recall date was 9-13-11. No notification was received from manufacturer or dealer regarding this fire safety recall, SC083.

- Indianapolis, IN, USA

problem #3

Jul 122011

Soul

  • 20,000 miles
The contact owns a 2010 Kia Soul. The contact stated that while accelerating at a low speed out of a parking space, the front drivers side door suddenly caught on fire. A police report was filed and the vehicle was towed to an independent mechanic. The manufacturer was made aware of the failure, and the contact was awaiting a response. The failure and current mileages were 20,000.

- Indiannapolis, IN, USA

problem #2

Jul 202010

Soul

  • 650 miles
I purchased a 2010 Kia Soul, and 8 days later smoke started coming out of the passenger side door panel, door lock, and window. The car was towed to the closest dealership and they told me that it was the window motor. The window motor was unplugged and I was allowed to drive it home. The dealer said the motor would come in the following day but I could drive it until then. I drove approx. 1 mile down the road and smoke starting pouring out of the passenger side door panel again. I was able to pull the car over in a parking lot and the speakers caught fire. The whole side door panel, speakers, and carpet melted/fire damage. It's been 4 weeks and I am still driving a rental car. Kia corporate has been contacted and offered options in replacement/compensation.

- Tullahoma, TN, USA

problem #1

Aug 022010

Soul

  • 500 miles
Brand new Kia Soul 2010 - less than 500 miles. Electrical fire in the door panel while driving. Towed to dealer, who replaced door panel. Led light transmitter in speakers shorted and melted plastic inside door. Response from Kia (advised by dealer) was "don't leave the speaker lights in on position. Only use them when you need them." This was the second same incident that the dealer had that week.

- Palm Bay, FL, USA