10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
32,628 miles

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« Read the previous 20 complaints

problem #9

Nov 142023

Soul

  • miles
The contact owns a 2011 Kia Soul. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Bellevue, NE, USA

problem #8

Dec 282021

Soul

  • miles
The contact owns a 2011 Kia Soul. The contact stated that the check engine warning light was illuminated. The vehicle was taken to the dealer, who diagnosed the vehicle but could not determine the cause of the failure. The vehicle was not repaired. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that while reversing and depressing the brake pedal, the vehicle temporarily jerked. The contact stated that the failure recurred several times while driving and depressing the brake pedal. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who test-drove the vehicle and informed the contact that no failure was found. The independent mechanic reset the check engine warning light. The local dealer was contacted. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was unknown. VIN tool confirms parts not available.

- Albion, NY, USA

problem #7

Dec 062023

Soul

  • miles
The contact owns a 2011 Kia Soul. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

- Kihei, HI, USA

problem #6

Sep 252023

Soul

  • 0 miles
The contact owns a 2011 Kia Soul. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Los Angeles, CA, USA

problem #5

Nov 272023

Soul

  • miles
The contact owns a 2011 Kia Soul. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Temple, TX, USA

problem #4

Sep 252023

Soul

  • 110,000 miles
The contact owns a 2011 Kia Soul. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the check engine warning light intermittently illuminated. Additionally, there was an abnormal burning odor coming into the cabin of the vehicle. The manufacturer was made aware of the issue. The approximate failure mileage was 110,000. VIN tool confirms parts not available.

- Garfield, NJ, USA

problem #3

Sep 252023

Soul

  • 0 miles
The contact owns a 2011 Kia Soul. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Shrewsbury, PA, USA

problem #2

Mar 242023

Soul

  • 120,000 miles
The contact owns a 2011 Kia Soul. The contact stated that the check engine warning light was illuminated. The contact took the vehicle to the dealer however, the vehicle had not been repaired. Shortly after the electronic stability control, ABS, and TPMS warning lights were illuminated. The vehicle began to emit an abnormal smoke odor from inside near the engine compartment. The contact called the dealer who confirmed that the VIN was not included in NHTSA Campaign Number: 21V137000 (Service Brakes, Hydraulic) and that the HECU had failed and needed to be repaired. The contact was advised by the dealer to turn off and not drive the vehicle. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The failure mileage was 120,000.

- Jacksonville, FL, USA

problem #1

Oct 242011

Soul

  • 1,700 miles
Pulled into parking space, car accelerated and brakes went to floor went over the parking curb on to walkway, the corner of the store stopped me no damage to the wall, damage to the my car. Kia Soul, 2011

- Coconut Creek, FL, USA