10.0
really awful- Crashes / Fires:
- 1 / 2
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 31,582 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
The contact owns a 2011 Kia Soul. The contact stated that the horn failed to operate intermittently without warning. The failure recurred on several occasions. The vehicle was taken to the dealer to be diagnosed. The technician was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 30,000. Updated 03/30/16. Updated 04/14/16.
- Silver Spring, MD, USA
Ocassionaly the horn will not work.
- Columbus, OH, USA
The contact owns a 2011 Kia Soul. The contact stated that the horn malfunctioned sporadically and without warning. The vehicle was taken to the dealer. The dealer was unable to diagnose the failure. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was 20,000 and the current mileage was 40,000.
- St Louis, MO, USA
The contact owned a 2011 Kia Soul. The contact stated that the driver was driving 5 mph when she crashed into another vehicle. The driver exited the vehicle and the vehicle engulfed in flames. The vehicle was destroyed and towed to an insurance company lot. The insurance company determined that the fire was not a result of the crash, but rather the result of defective wiring. The manufacturer was made aware of the failure and offered no assistance. The failure mileage was 5,000. The VIN was unavailable.
- West Haven, CT, USA
The contact owns a 2011 Kia Soul. The contact stated that after starting the vehicle and allowing the engine to warm, she heard a loud noise and noticed that the vehicle was on fire. The police and fire department arrived and a report was filed. The vehicle was not inspected by a dealer for the failure. The manufacturer was not contacted. The failure and the current mileages were approximately 9,000.
- Eagle River, AK, USA
The contact owns a 2011 Kia Soul. The contact stated that while driving approximately 25 mph and attempting to make a turn, his knee slightly bumped into the ignition key. As a result, the key turned into the off position and the vehicle shut off. The failure recurred on a different occasion when making a turn. The vehicle was not taken to have the failure diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 725.
- Pittsburgh, PA, USA
- Morrison, OK, USA