TSB: INFORMATION FOR DEALER UVO UPGRADE / RETAIL CUSTOMER - THIS BULLETIN PROVIDES THE RETAIL CUSTOMERÂ’S PROCEDURE FOR UPGRADING THE KIA UVO (YOUR VOICE) SYSTEM. KIA UVO OWNERS HAVE THE OPTION TO DOWNLOAD AVAILABLE UPGRADES DIRECTLY FROM THE KIA.COM WEBSITE AND CAN PERFORM THE UPGRADE THEMSELVES OR HAVE THE DEALER PERFORM THE UPGRADE IN WHICH CASE ADDITIONAL LABOR CHARGES MAY APPLY. FOR CUSTOMERS WHO PERFORM THEIR OWN UPGRADE, KIA PROVIDES THE CUSTOMER WITH SOFTWARE AND UPGRADE INSTRUCTIONS. IF THE CUSTOMER OPTS TO HAVE THE DEALER PERFORM THE UPGRADE, THE UPGRADE PROCEDURE IS OUTLINED IN THIS BULLETIN.