10.0

really awful
Crashes / Fires:
4 / 26
Injuries / Deaths:
1 / 0
Average Mileage:
38,162 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

Get notified about new defects, investigations, recalls & lawsuits for the 2016 Kia Soul:

Unsubscribe any time. We don't sell/share your email.

« Read the previous 20 complaints

problem #3

Sep 182018

Soul

  • 66,122 miles
Car was in good condition and well maintained according to manufacturer's service schedule. It was last serviced on 7/31/18 when it passed nys inspection. The owner was informed on 9/18/18 @ 7:03 pm by daughter that car started making a strange sound on 9/17/18. Planned to have dealer check out car on 9/19/18. On 9/18/18 @ approximately 8:35 pm, while being driven on the local portion of an interstate highway, the car's oil light blinked on and off. A few minutes later the check engine light went on. A few minutes later the car engine began to smoke and smoke came into the car through the air vents. The driver, my daughter's boyfriend, pulled over into the breakdown lane, turned off the car, got out, stepped away from it and the engine erupted in flames. By approximately 8:50 pm the car was totally engulfed in flames. The car looks like it was fire bombed.

- Albany, NY, USA

problem #2

Apr 192018

Soul

  • 32,400 miles
Transmission started slipping while driving. Then transmission slipped while going 45 and engine red lined then died. Would not restart.

- Douglasville, GA, USA

problem #1

Jan 192018

Soul

  • 19,000 miles
My car is 2016, its 18 months old has 19K miles and the only thing done to the car was oil changes which were performed at the dealer where I bought my car. On Jan 19, 2018 my car stop working while driving 45 miles an hour on the street. It happened on nw 36th street going East in miami, Florida zipcode 33166 when towed to the dealer was told on the following Monday the piston push the rod block and the engine lock up. Its still at the dealer. On Monday it will be a month. And even though I am driving a rental ( which the dealer is paying for) they have no idea when the car will be fixed. Everything is under warranty. My concern is how can this manufacture build cars which their engines lock up after less than 2 years. Thank god I was not driving in an expressway. I am beyond scared to drive this kind of car again.

- Miami, FL, USA