On Sunday, May 26th, 2019, our Kia Soul caught fire as we were driving on the interstate highway. My family was in the car when my husband felt the car lose power. We heard a knocking sound between us and under us, forward between our seats and the engine. My husband saw smoke as he pulled over on the side of the highway. A few seconds after we pulled over, we saw flames erupt from the hood of the car. We got our three kids out of the car as fast as we could and ran from the car. We called 911 and the fire department and police came to put out the fire and direct traffic, as at least one lane was closed. In the time it took for the first responders to arrive, our car exploded into a fire ball.

- Bellevue, WA, USA

When I press the gas the voltage is high and amplifier my heart feels as if its going to burst my kids nose bleed and they get sick when air is on the smell is bad in cruise control around certain vehicles is speeds up on its on...I've noticed altered parts and the insurance info is altered my boyfriend [xxx] bought car 11/2019 from Kia of greer only one owner the mileage on papers is wrong and so it is online...I hear someone in and out car at nights boyfriend said leave it alone missing id social birthcertifcates oit dash when running out to see who was at car door was left opened the center of my head burns when driving the vehicle became dizzy 1/2019 almost feel asleep the thing is the vehicle is in his name not mine but insurance has his disabled brother down as primary driver my drivers record is wrong my mother accidents or on mine her phone and breached old email was on the account me and kids are victims of foreign organized crimes... information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Clemson, SC, USA

The contact owns a 2016 Kia Soul. While driving on several occasions, the accelerator pedal was depressed; however, the vehicle failed to respond. On several occasions, the brake pedal was depressed and traveled to the floorboard. The contact stated that the brakes operated intermittently. The vehicle was taken to cavenaugh Kia (located at 3315 stadium blvd, jonesboro, ar 72404, (870) 802-4451) to be diagnosed. The contact was informed that the mechanic was unable to retrieve a fault code or duplicate the failure. The vehicle was not repaired. The manufacturer was contacted. The approximate failure mileage was 500.

- Jonesboro, AR, USA

The contact owns a 2016 Kia Soul. While driving various speeds, the vehicle independently accelerated without warning. Also, when the accelerator pedal was depressed, the vehicle failed to accelerate. The vehicle was taken to a local dealer (spitzer Kia cleveland 3414 brookpark road, cleveland, oh 44134), but the cause of the failure could not be determined. The failure occurred randomly. The contact filed a complaint with the manufacturer. The failure mileage was approximately 30. The VIN was not available.

- North Royalton, OH, USA

The accelerator pedal broke in half and somehow stuck on. [xxx] was unable to stop the vehicle and it jumped off a three foot wall, ran through a wooden fence and hit the brick wall of an apartment building. Damage was extensive, but could have been much worse. The 2014 and 2015 models have been recalled for breaking accelerator pedals, however the 2016 has not been included in the recall. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Merriam, KS, USA