10.0

really awful
Crashes / Fires:
1 / 1
Injuries / Deaths:
3 / 0
Average Mileage:
37,034 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

Get notified about new defects, investigations, recalls & lawsuits for the 2016 Kia Soul:

Unsubscribe any time. We don't sell/share your email.

« Read the previous 20 complaints

problem #3

Mar 072017

Soul

  • 500 miles
The contact owns a 2016 Kia Soul. While driving on several occasions, the accelerator pedal was depressed; however, the vehicle failed to respond. On several occasions, the brake pedal was depressed and traveled to the floorboard. The contact stated that the brakes operated intermittently. The vehicle was taken to cavenaugh Kia (located at 3315 stadium blvd, jonesboro, ar 72404, (870) 802-4451) to be diagnosed. The contact was informed that the mechanic was unable to retrieve a fault code or duplicate the failure. The vehicle was not repaired. The manufacturer was contacted. The approximate failure mileage was 500.

- Jonesboro, AR, USA

problem #2

Jun 072017

Soul

  • 30 miles
The contact owns a 2016 Kia Soul. While driving various speeds, the vehicle independently accelerated without warning. Also, when the accelerator pedal was depressed, the vehicle failed to accelerate. The vehicle was taken to a local dealer (spitzer Kia cleveland 3414 brookpark road, cleveland, oh 44134), but the cause of the failure could not be determined. The failure occurred randomly. The contact filed a complaint with the manufacturer. The failure mileage was approximately 30. The VIN was not available.

- North Royalton, OH, USA

problem #1

Jun 082017

Soul 4-cyl

  • miles
The accelerator pedal broke in half and somehow stuck on. [xxx] was unable to stop the vehicle and it jumped off a three foot wall, ran through a wooden fence and hit the brick wall of an apartment building. Damage was extensive, but could have been much worse. The 2014 and 2015 models have been recalled for breaking accelerator pedals, however the 2016 has not been included in the recall. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Merriam, KS, USA