10.0
really awful- Crashes / Fires:
- 1 / 1
- Injuries / Deaths:
- 3 / 0
- Average Mileage:
- 37,034 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
The contact owns a 2016 Kia Soul. While driving various speeds, the vehicle independently accelerated without warning. Also, when the accelerator pedal was depressed, the vehicle failed to accelerate. The vehicle was taken to a local dealer (spitzer Kia cleveland 3414 brookpark road, cleveland, oh 44134), but the cause of the failure could not be determined. The failure occurred randomly. The contact filed a complaint with the manufacturer. The failure mileage was approximately 30. The VIN was not available.
- North Royalton, OH, USA
The accelerator pedal broke in half and somehow stuck on. [xxx] was unable to stop the vehicle and it jumped off a three foot wall, ran through a wooden fence and hit the brick wall of an apartment building. Damage was extensive, but could have been much worse. The 2014 and 2015 models have been recalled for breaking accelerator pedals, however the 2016 has not been included in the recall. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
- Merriam, KS, USA
- Jonesboro, AR, USA