I purchased a new 2017 Kia Soul +. I have an android phone and told the sales person I wanted 2 things. 1) handsfree dialing and a backup camera. Their description never stated, nor did yours on your website, that the handsfree only works with iphones. I had a 2016 Kia Soul and it worked perfectly. This is a safety issue and false advertising. Android phone users have over 55% of the cell phone market and why you took this feature away from your car is a bad move. Then not to tell people when shopping, is another bad move. Im sure less people would buy your cars if they knew their android phones won't work. I am very upset because I know I wouldnt have purchased this car had I known I need an iphone to use the handsfree dialing. I am going to report this to the BBB because the sales person lied to me even tho they said they too were unaware that you took this feature away from the cars. You need to fix this because there are many Kia owners on the forums who are upset about this issue. You cant advertise that a car has an option but not tell them only if you have iphone this option will work. Again, its a huge safety issue too.

- Monona, IA, USA

I purchased my 2017 Kia Souls base model on Jun 28 this year from quirk Kia in braintree, MA. After just 2 weeks this issue happened for the first time. I was at a gas station gassing up the car, once I was done, I turned the car on, put it in drive and the car would not move ' I was pressing the gas pedal and nothing was happening. I immediately put the shifter in park, turned the engine off and on again and the car started to move again. On July 26 same issue happened again and it also happened right after I gassed up the car. On September 15th while I was working as uber driver this issue happened again, but this time while I was driving. I stopped at red light, after few minutes I started driving but just after 50-60 yards I completely lost acceleration. The car would not respond to gas pedal, while engine was running and I had electricity. I had to completely stop the car, turn the engine off and on again and the car started to work again. After this incident I called Kia usa (Monday, September 18th) and was advised by customer support to bring the card immediately to Kia dealership. I did some research on the internet and found a Kia Soul forum where other people have had the exact same issue. This is the site: www.kiasoulforums.com/10-Soul-problems/13994-2013-Soul-base-acceleration-problem.html attached are pictures from this forum from four different people who have experienced the exact same issue. As it appears, I am not the only one with this problem and this issue has been happening on Kia vehicles for a while. While no one mentioned whether they were able to repair this issue or not, many have complained on this forum that Kia dealerships refused to do anything about it. October 6th - dealership informed me that they can't replicate the issue and are releasing the car back to me. I am very concerned about the safety of this vehicle.

- Marblehead, MA, USA

Just purchased fist keyless entry vehicle. Dealer told me if the car is running and I walk away with keys in my pocket that the engine would shut off. At work next day got out of car with hands full, went into building and exprected car to shut down three hours later co-worker tells me car is running out in parking lot. Went out to investigate without my key, got into running vehicle and drove away with no key. Anyone could have stolen this vehice in that three hour period, I could have driven away and been stranded in a dangerous situation or I could have returned to the car that was out of gas and been stranded in a dangerous situation. This vehicle should not be allowed to shift into drive if the key is not near the vehicle.

- Waterford, MI, USA