I stopped at stop sign and the car shut off and made a ding sound but radio never disconnected. Not the usual shut off this was different. Then it started but it made an unusual ding sound. Plus, sounds like the transmission is dragging it was a recall and I took the car back for maintenance and now it's doing same thing again plus this time it was whining for about 10 seconds while I was driving.

- Rock Hill, SC, USA

Bought car new in October of 2019 in March 2020 car turned off as I was driving I put it in park turned back on with a loud noise called the shop they said it was low on oil but they just changed the oil 3 weeks prior so they added more oil told me to come back in 30 days and a month later it shut off on me again so I brought it back to the dealership and they determined I needed a new engine so they ordered a new engine and something was wrong with the new engine so they had to order another engine I finally after about 2 months maybe more I got my car back on June 4th I picked up my car and on Monday June 8th I turned on my car and a message about the tire pressure system needed to be checked and the auto shut off light was blinking the ABS light the emergency break light engine light and others were flashing and the steering wheel felt loose and the speedometer was reading 0 while I was driving I left it running and after a while they all shut off and speedometer worked and steering wheel felt fine well yesterday in Friday June 12th I turned the car on at 8am and all the lights were flashing again including the auto of light the speedometer read 0 while I was driving and the steering wheel felt loose again and the tire pressure light and system message came on again I took a video this time brought it back to bev smith Kia and had no car all day until I finally asked about a loaner at 4:30pm was told to go to the dealership to get a loaner waited there for an hour for the loaner but at this point I don't even want the Soul back.

- Fort Pierce, FL, USA

My auto start is defective. It comes on when it wants to and it turns off when it wants to. The manual clearly states this is defective but Kia sent me home saying they could not replicate the problem. Although when I left their service area, within 1 mile it was doing it again. This also causes a delay on the restart. The engine is hesitant to start when it does work. This all started occurring at 21,632 miles after my transmission was replaced. The breaks also now grind or something grinds near the wheels which Kia was not able to replicate either. It is going back in this week at 25,502 miles.

- Saint Clair Shores, MI, USA

My car was purchased brand new off the lot with 28 miles on it. I now have approximately 15614 miles on my 2020 Kia Soul. I just wanted to report that the horn, a major safety feature, intermittently stops working. When the horn stops working it includes the steering wheel depress and the key fob 'locked' signal. Please investigate this as a horn can be the last resort notification someone needs between life or death.

- Galion, OH, USA