Vehicle is equipped with auto stop/start. When at a stop light the auto stop/start engaged, and before the brake was released the auto stop/start displayed an error in the display indicating that the car needed to be shifted to P or N and restarted as the stop/start function ended and engine was completely off. Replacement of the ECM seemed to fix this. Now the same vehicle displays the same error (engine stop/start is off) as the vehicle is being parked in a parking space and before the engine is physically turned off (the brake is being engaged, and the vehicle shifted to park at the same time. This happened in both my vehicle an ex model, and a 2020 S model (rental car). My vehicle has push button start/stop, and the S model is a key start model. This began on 082919 with the ex, and lastly on 120619 with the S model.

- Chesterfield, MO, USA

I learned the car horn on my 2020 Kia Soul did not work while on a highway and close to being in an accident. I tried to use horn to alert the other driver and it failed. I contacted dealer service dept for assistance and had to schedule a service appointment and they advised me the horn system failed and sent me home with my car and no horn. I complained to the service mgr and they gave a loaner and took my car back to their service area until the parts come in. They advised me that the part will take 4 weeks to come in, they can't take the part from the other 2020 Soul on the lot as they all have the same failed horn system.

- Clifton, VA, USA