At 100,000 miles, a knocking sound could be heard. The service department at the dealership indicated that the engine was faulty. I understand that there was a recall of the 2012 Kia Sportage but my VIN number does not indicate that my vehicle was affected by this recall. Can you explain why my vehicle which is affected by the same engine failure is not covered?

- Mobile, AL, USA

The contact owns a 2012 Kia Sportage. While driving 20 mph, the vehicle stalled and failed to restart. The vehicle was not taken to be diagnosed or repaired. The dealer and manufacturer were not notified of the failure. The failure mileage was approximately 128,000.

- Cheshire, OH, USA

While I was driving the car on a busy 4 lane road the car lost power and the steering and brakes became stiff and hard to actuate. I pulled to the side of the road. A tow truck towed my car to the Kia dealer where it was diagnosed as having a seized engine. My Sportage had 86000 miles at the time of the engine seizure. I am now waiting for parts to repair the engine. My Sportage is not under warranty. This may take 60-90 days! I will need to pay a $500 deductible for the repair. I feel Kia should repair this defective engine for free and also pay my rental car cost. Many people have had this same exact problem with their Kia Sportage and other Kia models.

- Kenosha, WI, USA

The contact owns a 2012 Kia Sportage. The contact stated that while driving, a metal clunking noise was heard coming from the engine compartment. The stated that the engine then stalled but was able to coast to the shoulder of the roadway. The vehicle was towed to the dealer hyman bros Kia (11901 midlothian turnpike, midlothian, va 23113, (888) 473-0358) where the vehicle was awaiting diagnosis and repairs. The manufacturer was contacted and made aware of the failure. The failure mileage was 82,000.

- Midlothian, VA, USA

Engine seized due to crankshaft bearing failure. Car was moving on a city street when it failed.

- Bernville, PA, USA

Regarding NHTSA campaign number 17V224000, I was driving my Kia on the highway when the engine totally stopped.

- Bloomfield, CT, USA

Driving out of town and engine failed

- Pooler, GA, USA

The contact owns a 2012 Kia Sportage. The contact heard an abnormal noise while driving 60 mph. The noise was so excessive that the contact carefully drove the vehicle 45 mph due to a loss of power. The vehicle was diagnosed by an independent mechanic who stated that the engine assembly needed to be replaced. The vehicle was towed to dolan Kia (9455 S Virginia St, reno, nv 89511, (775) 825-1013) where it was diagnosed that the engine assembly needed to be replaced. The dealer also stated that the vehicle was excluded from NHTSA campaign number: 17V224000 (engine and engine cooling) and NHTSA action number: RQ17003 (engine), although the contact's failure was identical. The manufacturer was contacted and did not assist. The failure mileage was not available.

- Gardnerville, NV, USA

I was driving my car to work one morning and I heard a weird faint knocking sound coming from outside my car. I immediately drove straight to royal Kia in tucson where I had purchased the car 4 years ago as a "certified" used car. At 3P that afternoon they called to tell me that it needs a new engine. It has 78000 miles on it. They claim my warrenty was "defaulted" on because over the past 4 years I was late getting the oil changed twice. I called Corp Kia and they basically said too bad and insinuated that because the late maintenance on the vehicle caused the engine to fail. I also spoke with tge GM of royal Kia and he insisted the same thing. I have spoken to a number of mechanics and they said no way can that cause an engine to go with the low mileage. I have also had every service done on the car for 4 years. The only issue was the two late oil changes. I brought the recall up to the dealer and he said that it wasn't this engine. I say someone needs to investigate this further. They told me it would cost $7000 to replace the engine and that it really wasn't "worth it". there seem to be a lot of engine complaints on this website. Maybe another class action suit should be pursued.

- Tucson, AZ, USA

The contact owns a 2012 Kia Sportage. The contact called on behalf of the driver. While driving and shifting into fourth gear, a loud noise was heard and the vehicle stalled without warning in traffic. All the warning indicators illuminated on the instrument panel after the vehicle stalled. The vehicle was towed to the contact's residence where it was noticed that the piston rod was detached. The vehicle was not taken to a dealer or independent mechanic for diagnostic testing. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 110,000.

- Rock Hill, SC, USA

Driving from flagstaff AZ to phoenix AZ on highway 17. The car started losing power so I pulled over and turned off the engine. It would not start again. I had it towed back to flagstaff at a cost of $390. The dealer there said the engine seized and would need to be replaced. The service employee stated that they are having a huge recall on Kia engines but mine is not one of them. It would cost 5-6 thousand. I have called Kia and they said "this car is not one of the recalls there is nothing we can do". I had them send my complaint to their escalation dept. And they basically said the same thing. I asked them to submit it to a higher source if there is one. They said they would see if there is anything they can do and to give them 3-4 business days. That was on 10/12/18. I called them on 10/19/18/ and only got voice mails

- Anaheim, CA, USA

I am an original owner. I have been driving for around 6 years and 75K miles. Engine quit while I was driving the Kia 2012 Sportage on a highway. I was driving, as usual. I felt a bit bump(?). suddenly, gas peddle did not functionally work(it worked physically push and release). The engine light and several lights came on. I moved on the side and turn it off. And then, I did try back it on. However, the engine did not respond. Finally, I had the Sportage towed to Kia service center

- Eden Prairie, MN, USA

My husband was driving our 2012 Kia Sportage down the interstate when he heard a loud sound and saw smoke. He was able to pull over, thankfully, and all the oil began pouring out of the engine. Ultimately we had a hole in our engine. I have only had this vehicle 2 years but now it is rendered useless. Seeing the recall, I immediately call Kia, only to be told that our VIN # was not included in the recall. Are you kidding me"! we have two options for an engine, one is $8000 and the other $12,000! how do I know this won't happen again?" I can't afford to fix it, I still owe on it. I have no idea what we're going to do. This was our family vehicle. I'm beside myself.

- Bristol, NH, USA

2012 Sportage LX with 75,560 miles on vehicle. I am not the primary owner but a secondary owner so Kia says the 100,000 mile power train warranty does not apply to me. The engine began making a knocking sound on Sunday so I had it towed to round rock Kia (N austin Texas). Kia determined the cause of failure is a bad/worn connecting rod bearing which is the identical cause of failure as "recall 17V224000" | "Kia's recall number "SC147". the recall impacts 2012 Sportage failing in identical ways but because my VIN is supposedly outside the recall pool they are saying it's not covered and wanting me to pay 4,200 for a new engine block. The details of the recall even mention the engine rod "during machining of the engine crankshaft and crankpins, metal shavings may have been left within the crankshaft oil passages, and the crankpins themselves may be too rough on the edges. As a result, oil may be blocked and cause the connecting rod bearings to wear, which would then cause them to fail and seize the whole engine."

- Austin, TX, USA

Engine failure as described in multiple complaints and same as current recall for which my VIN is supposedly not affected. Regular maintenance as been performed. 1 day after most recent oil change, accelerated to enter interstate. Heard a pop then seen black smoke. Pulled over to side of interstate and popped the hood only to find a small engine fire. Very glad this wasn't a very busy time on the road as this could have been catastrophic.

- Exeter, PA, USA

The engine locked up on my vehicle just as described in the recall. Kia refused to repair because "it was not on the list". they should not have been allowed to pick and choose which vehicles to include in the recall. My vehicle is still sitting in my garage and I am still paying a monthly note.

- Collierville, TN, USA

Purchased 2012 Kia Sportage 2 years ago from original owner. It is now 80,000. While traveling out of town on a hwy the engine started making terrible noise and lost power, I was able to squeek in slowly to the nearest town. Kia dealership determined blew up. No warning. Has had regular maintenance. Kia recalled these years of the Sportage but only for the gdi engine. However after research it is apparent that many owners O the DOHC had the same problems. They are saying the VIN is not covered by the recall.

- Yamhill, OR, USA

"takata recall" I was driving on highway 59 in houston in the middle lane and my oil light began flashing. After it flashed it stopped and then it would not accelerate. After I noticed it was not accelerating I began to get off the main highway onto a service road. By the time I got onto the service road the truck went completely dead. I got out and checked the oil and I had oil on my dip stick. I had gotten an oil change on September 1, 2018.

- White Hall, AR, USA

While driving down a city road at approx. 45 mph, car suddenly began sputtering and making a loud knocking noise in the engine and seems to be losing power and feels very unsafe to drive. Engine light comes on and goes off and comes back on.

- Anderson, SC, USA

At only 97,000 miles our 2012 Kia engine seized and threw a rod onto the interstate. It was 97 degrees out and out 1 yo was stranded with us on the side of the road in the middle of nowhere until help arrived. Come to find out it was a common issue with this Kia and Hyundai engine. There was even a recall. Unfortunately Kia said that the problem was only certain VIN numbers and that ours want produced at the same place. The internet is full of this same issue. It's obviously a design issue or a larger production issue. I cannot express the economic bind this put our family in and Kia made it very clear that they don't care. They were even rude and dismissive on their customer care line.

- Springfield, MO, USA