10.0

really awful
Crashes / Fires:
1 / 2
Injuries / Deaths:
4 / 0
Average Mileage:
29,131 miles

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« Read the previous 20 complaints

problem #2

Feb 212018

Sportage

  • 5,400 miles
While driving approx. 60 mph on a freeway, we heard a load "bang" noise from the roof above us. We had not seen any projectile flying towards us prior to the noise. We found out when we stopped to look that the tinted glass piece that stretches across the width of the car and is located in front of the sunroof, had shattered all the way across the car from one side to the other. It looks like a jagged crevice after an earthquake.

- So St Paul, MN, USA

problem #1

Aug 302017

Sportage

  • 9,000 miles
On 8/30/17 I was driving in the middle lane of the highway when my sunrooof exploded. There were no overpasses and very few cars around me so nothing hit the sunroof to cause the explosion. I was able to safely pull over to the shoulder because of the light traffic at the time. Normally this section of the highway is very busy and had I been traveling during commuting times the outcome could have been very different. I had a few cuts and throbbing ears for two days due to the buffeting wind when the roof opened up. Shards of glass covered the entire inside of the car and I am still finding glass even after the dealership cleaned the car. The sunroof was repaired after lengthy discussions with Kia headquarters. I was able to get the car back one month later but now I keep the shade closed and probably will continue to do so. I paid extra for this feature and now will not use it. Bill Dodge Kia in westbrook Maine promised to send me the repair record but have not done so to date.

- Union, ME, USA