10.0
really awful- Crashes / Fires:
- 3 / 16
- Injuries / Deaths:
- 4 / 0
- Average Mileage:
- 29,780 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
The contact owns a 2017 Kia Sportage. The contact stated while driving at an undisclosed speed, several unknown warning lights illuminated. The vehicle was towed to the local dealer to be diagnosed. The contact was informed that the engine needed to be replaced. The vehicle was repaired. The contact received notification of NHTSA Campaign Number: 21V137000 (Engine) however, the part to do the recall repair was not yet available. The vehicle was taken to the local dealer for several months. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. Parts distribution disconnect. The failure mileage was approximately 41,000.
- Nashville, TN, USA
Vehicle failed to accelerate to highway speed while climbing on ramp of highway. Vehicle started to go to idle speed and would not accelerate when highway speed was needed to keep with flow of traffic. Had fear of being rear ended as car was just coasting. Dealer replaced VCM under warranty. Tech service bulletin TSB eng 158. Check engine light on with code DTC p200a00.
- Nedrow, NY, USA
The contact owns a 2017 Kia Sportage. The contact stated that the transmission shifter would not go into the reverse position. The vehicle was taken to the local dealer who repaired the transmission. No further information was available. Later, while driving the vehicle suddenly stalled and was towed to the dealer who diagnosed that the engine had failed and needed to be replaced. No further information was available. The approximate failure mileage was 60,000. The VIN was not available.
- Bronx, NY, USA
Mileage at 94,000 miles, less than 100,000 warrantied for, and this car is using oil until its dry less than every 1000 miles. I can't go anywhere without carrying oil in the car. Took it to the dealer and was told Kia would not approve engine work. Reported to them also that the oil light does NOT come on, it only blinked once causing concern for me because the engine was kind of dragging. The dipstick was dry. Has happened three times since then.
- Siloam Springs, AR, USA
The contact owned a 2017 Kia Sportage. The contact stated while driving at 60 mph, the vehicle stalled. The contact then had the vehicle towed to an independent mechanic where it was diagnosed with the starter needing to be replaced. The vehicle had been repaired but upon retrieving the vehicle from the independent mechanic and starting the vehicle smoke was seen coming from the front of the vehicle. The contact opened the hood and saw a fire behind the engine compartment. The fire department was contacted and was able to extinguish the fire. A police report was filed. The vehicle was then towed to Kia of cherry hill (1803 marlton pike w, cherry hill, NJ 08002) where it was deemed a total loss. The contact was relating this issue to NHTSA campaign number: 21V137000 (service brakes, hydraulic). The manufacturer had been informed of the failure and referred the contact to the Kia engine settlement hotline. The failure mileage was 80,542.
- Clementon, NJ, USA
The contact owns a 2017 Kia Sportage. The contact stated that while driving, the check engine and battery lights suddenly displayed and smoke was seen coming from the engine compartment before the vehicle stalled. The vehicle was towed to the local dealer Kia of bedford located 18180 rockside rd, bedford, oh 44146. The cause of the failure was not yet determined. The manufacturer was not notified of the failure. The VIN lookup indicated the vehicle was listed in the NHTSA campaign number 21V137000 (service brakes). The contact stated that the vehicle had experienced the same failure listed in the recall. The failure mileage was 84,000.
- Garfield Hieghts, OH, USA
On January 14,2021 after work around 3:30 when I got in my car it wouldn't start. We checked the oil and it had no oil. A towing truck picked up my car and took it to clay cooley Kia in irving. It's been sitting there since then and I was told I needed to pay 2,600 and that's only for what they believe is wrong with it. Why am I being charge" on the recall notice says they will repair at no cost to the costumer. Am I being scam"
- Irving, TX, USA
The contact owns a 2017 Kia Sportage. The contact stated that the vehicle was consuming excessive oil. The contact stated that the oil consumption caused the RPM to surge to 5,000 rpms. The contact also stated that after driving 75 miles, due to the oil consumption failure, the vehicle used up a half tank of fuel. The vehicle was taken to chuck olsen Chevrolet of seattle (17037 Aurora avenue N, shoreline, was 98133, (206)607-8743) to be inspected. The contact was asked to bring the vehicle back after 1,000 miles to perform an oil consumption test. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 64,000.
- Evereth, WA, USA
The contacts son owned a 2017 Kia Sportage. The contact stated while driving at 30 mph, the vehicle began to smoke coming from the front end of the vehicle. While attempting to depress the brake pedal, the vehicle continued forward movement. The contact pulled over to the side of the road, and the vehicle became engulfed in flames. The fire marshals were called to scene and extinguished the fire, and a report was taken. The vehicle was taken to a tow lot where it was diagnosed with being destroyed. The vehicle was not repaired. Upon investigation, the contact associated the failure with, NHTSA campaign number: 21V137000 (service brakes, hydraulic). The manufacturer was informed of failure and was awaiting a response. The failure mileage was not available.
- Chicago, IL, USA
Engine light came on smell of gas when you lift hood
- Greeneville, TN, USA
While driving at a steady speed, car will suddenly disengage the transmission, the rpms will rev high and then transmission will re-engage. This usually lasts 20-30 seconds, it is very random. I have taken it in and because no codes are showing and they are unable to recreate there is nothing they can do. It is a very serious issue as if I'm driving in heavy traffic and this occurs it could result in a crash. It happens sporadically and cannot document anything as it is over before I can as I am driving when it happens
- Koloa, HI, USA
The engine has been burning oil since 2019. I told the service desk and they said a qt every 1000 miles is normal. It started to worsen. In January 2021 the did an oil consumption test. I drive to car for 957 miles and the dealership told me the car was down 2 qts of oil. They said they run the test again. They filled the car with what they said was the right amount.the next morning after getting my car back I checked the dipstick three times. The oil was a 1/2 inch over the fill mark I return the car with less the 1000 miles and this time they said it was only down a qt. And it was in manufacturers spec for consumption. I told them it was over filled so they said we will test it again. This time they told me to bring it back at 1500 miles. I have not reached that amount of miles yet. I worried about having catastrophic engine failure while I'm driving. They have already installed two transmission that were defective.I will supply any other documents you need.
- Doylestown, PA, USA
Car is rapidly burning oil and not dripping on ground. Recent activity: Oil dipstick showed no oil on 01/18/2021 and took 3 quarts. It read full! on 01/25/2021. Service station reported out of oil again! oil light on dashboard did not light.Kia dealership advised an oil consumption test that will be reported to you. I think it is important for you note that this occurred 1000 miles into my regularly scheduled 3000 mile oil change. Our local service station indicated that this is a widespread problem for this car and litigation is being considered.
- Glen Gardner, NJ, USA
The contact owns a 2017 Kia Sportage. The contact stated the check engine warning light was illuminated. The contact stated that the engine consumed oil very quickly. Additionally, while driving at various speeds, the vehicle vibrated abnormally. The contact stated the vehicle failed to accelerate as designed. The contact also stated that while attempting to park, the vehicle stalled with the battery warning light illuminated. The vehicle was taken to a certified mechanic who diagnosed that there were cylinder misfires and the engine needed to be replaced. The vehicle had not been repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 127,000.
- Angels Camp, CA, USA
On October 6,2020 my 2017 Kia Sportage seemed to have excelleration issues; the car would hesitate when the gas pedal was depressed. Then about a week later 10/9/20 my engine light went on. I used fixd app to assist diagnosis. 420 code catalytic converter. Took it to reputable shop where they confirmed and suggested I take to Kia dealer due to 80,000 mile catalytic warranty. I did the next business day. Kia stated that they had to run their own diagnosis and would call me. They confirmed the 420 code but stated they simply 'reset' the computer stating this is Kia directive prior to replacing the catalytic converter; and said to bring it in if the engine light went on again. It did a week later; they replaced the vcm motor 10/19/20. Now 11/7/20 engine light is on and fixd code 420 catalytic converter again. They did not want to honor the 80,000 mile catalytic converter warranty. I am just under 80,000 miles now and when I brought it in was at 78,000 miles.
- San Leandro, CA, USA
2017 Kia Sportage both passenger and driver rear doors will not open from neither the inside nor the outside door handles. This is a serious safety issue with my autistic son who must climb out of the car from the back seat through the front seat. There are numerous complaints from other Kia owners about this same issue posted on here on the NHTSA website, and it needs to be addressed by Kia.
- Riverview, FL, USA
My 2017 Kia Sportage completely died on me. It was towed to jensen tires and I was told that the engine was totally blown. I then had it towed to H&H Kia in omaha, ne and shane clapps (service person) stated that the engine was indeed blown and needs a new engine. The vehicle was in motion and died on my in the middle of hwy 370 & 25th St in bellevue, ne. Tried jumping the vehicle, but it would not start at all. That is when or got towed to jensen tires, first, then to H&H Kia
- Bellevue, NE, USA
The contact owns a 2017 Kia Sportage. The contact stated that while driving at an undisclosed speed, the vehicle stalled with the check engine warning light illuminated. While stopped at a stop light, the accelerator pedal was depressed however, the vehicle failed to respond. The vehicle was not taken to a dealer or an independent mechanic for diagnostic testing. The contact stated that the failure recurred intermittently. The manufacturer was made aware of the failure. The contact was referred to an authorized dealer for assistance. The failure mileage was approximately 54,000.
- Chesapeake, OH, USA
Have changed oil in less that 3000 miles every time as it was supposed to be changed. Now I have metal shavings in my oil
- Greeneville, TN, USA
- Powell, TN, USA