Affected Component: EQUIPMENT

Date Published
MAY 25, 2016
NHTSA TSB #
10089430
TSB Document
Summary
SIRIUS XM DATA NOT LOADING ON UVO ESERVICES HEAD UNIT - THIS BULLETIN PROVIDES INFORMATION RELATED TO SIRIUS XM SATELLITE RADIO SERVICE IN REGARDS TO THE FOLLOWING CUSTOMER CONCERNS: SIRIUS XM DATA WILL NOT LOAD; HEAD UNIT DISPLAY SHOWS "NO INFORMATION RECEIVED" WHEN WEATHER, FUEL PRICES, SPORTS, STOCKS, OR MOVIES IS SELECTED. THE CONCERNS ABOVE MAY HAPPEN WHEN THE COMMUNICATION BETWEEN THE SIRIUS XM SATELLITE AND THE HEAD UNIT IS NOT INITIALIZING CORRECTLY. TO CORRECT THIS CONCERN, A "SIGNAL REFRESH" IS REQUIRED. PLEASE SEE THE BULLETIN FOR INFORMATION ON HOW TO PERFORM A SIGNAL REFRESH.