10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
4,608 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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« Read the previous 20 complaints

problem #90

Mar 072021

Telluride

  • 12,600 miles
Windshield cracking even after repair.

- Forney, TX, USA

problem #89

Feb 202021

Telluride

  • miles
Something small flew up and chipped the windshield on the service road going 45 mph. No cracks just a chip

- Wentzville, MO, USA

problem #88

Jun 152020

Telluride

  • 1,300 miles
Shortly after purchasing our Telluride a small rock was thrown up by a vehicle in front of us on the highway and it chipped our windshield. I have never had a chip in a windshield before.

- Sartell, MN, USA

problem #87

Feb 052021

Telluride

  • 10,000 miles
I was driving at maybe 40-45 mph on Friday morning and heard a *ping* as a piece of road salt (I assume...we had a lot of snow this week) hit my windshield on the passenger side. I didn't see any damage to the glass at the time nor on my commute back home. When I parked in my driveway, I noticed an 8" crack in the windshield. Super surprising...and aggravating. There must have been a very tiny chip from that morning's "ping" that further cracked...

- Collegeville, PA, USA

problem #86

Oct 062020

Telluride

  • 10,500 miles
My wife was driving and said that all of a sudden a crack appeared that came from the passenger side almost all the way into he field of view. After inspection, I do find a very small (smaller than a pin head) chip. She never recalls hearing something hit the vehicle.

- Alexandria, LA, USA

problem #85

Dec 102020

Telluride

  • 6,000 miles
With winter coming on the vehicle is being driven in night time conditions. The factory window tinting interferes with the ability to see down the road effectively as the top part of the window is dark at night..

- Colleyville, TX, USA

problem #84

Dec 092020

Telluride

  • 14,500 miles
Came out of my home this morning (12/9/2020) to find a large crack in my windshield stemming from a small chip. I'm the only driver and encountered nothing on my drive to or from my destination to result in something like this. There is nothing near where my vehicle is parked to result in something like this either. I bought the vehicle at the end of June 2020 and my driving is minimal.

- Rockingham, NC, USA

problem #83

Jul 082020

Telluride

  • 6,000 miles
Small pebble hit windshield over 6 months ago and immediately cracked all the way across the windshield. Making it hard to see. Didn't have any time to have chip replaced, again crack spread immediately. Driving down a city road at 30 miles per hour. Going on line I noticed that Kia has had windshield replacement covered but not for my vehicle"??? why not?? windshield is still inferior to any other windshield I have had in other cars. Is this a design flaw that is putting too much stress on the windshield thus causing a slight chip to crack immediately"

- Lakeway, TX, USA

problem #82

Jul 242020

Telluride

  • 1,200 miles
While driving on the interstate a small rock hit the top of my windshield. The next morning I a cracked that spread across my passenger side. The crack continue to spread over the next days. Now it reaches all the way to the side. I have only had my Kia for about a 1 1/2 months. I have had a rock hit my windshield in other vehicles and never had a windshield crack like this. It sucks because I really like the Telluride. Hope they make a better windshield soon or a recall.

- Rosenberg, TX, USA

problem #81

Sep 052020

Telluride

  • miles
I recently had taken my first road trip in my new vehicle and was traveling on the highway. A rock hit the windshield and caused a crack to go from one side of the windshield to the other side. I have never seen a windshield crack so easily on a vehicle. I contacted my insurance company. I should not have had to pay $500 to replace a whole windshield when I have not had the car for long at all. I love the vehicle but if this is something I have to look forward to then I'm not sure about that. Kia should look into this issue.

- Baton Rouge, LA, USA

problem #80

Sep 072020

Telluride

  • 12,000 miles
While driving on the interstate this morning, I heard a small rock hit the windshield. It left a pit that starred out to about the size of a dime, I figured I would call a glass repair shop to repair it in the morning. I parked the car and after sitting for about tow hours the small rock chip turned into a 2 foot crack across the entire windshield. I have a letter from Kia which states that they will replace the windshield for free as there is a known issue with the front windsheild. I am hoping that they have better replacements as this shouldn't have cracked so easily or as badly as it did.

- Sioux Falls, SD, USA

problem #79

Sep 052020

Telluride

  • 5,000 miles
Windshield chips very easily, one chip from a small rock caused the entire windshield to crack from the drivers side all the way to the passenger end of the windshield within an hour. I've had plenty of rocks hit cars in the past, this rock was not large enough to have caused this kind of damage.

- Nottingham, NH, USA

problem #78

Aug 212020

Telluride

  • 4,000 miles
Windshield is chipping extremely easy during normal highway driving. Within 2 months, three significant chips with one of them cracking.

- Forked River, NJ, USA

problem #77

Aug 252020

Telluride

  • 21,600 miles
Purchased Kia Telluride AWD new in Oct. 2020. Cracked formed in windshield overnight without driving. After further investigation I noticed over 40 pit spots in the windshield glass.

- Wildwood, MO, USA

problem #76

Aug 042020

Telluride

  • 13,000 miles
Windshield has many chips. It seems that more than other vehicles I have owned. Telluride only has about 13,000 miles and I get sparkles on the windshield when driving in the sum from all of the small chips. Car only driven on the highway on seldom trips from los alamos to albuquerque. I now see why they do not cover the windshield on warranty or extended warranty which I purchased

- White Rock, NM, USA

problem #75

May 312020

Telluride

  • 3,200 miles
One month after purchase, my windshield crack for no apparent reason. I noticed a small linear crack along the center bottom of the windshield after it being parked in my driveway overnight. Within hours the crack spread along the entire glass. Kia repaired it under the good faith warranty but I had to wait 3-4 weeks for a windshield to come in, having to drive it like that in the meantime. After they removed the windshield and inspected it, they could not find any kind of impact mark. One month after repair, a very small piece of debris hit the windshield while I was driving (aprx 40-45 mph) and caused a small circular chip that could have been cured with resin to prevent it from spreading. However, within 15 minutes the chip continued and spread in 3 linear cracks. By the next day the crack ran across the entire windshield and now the windshield has to be replaced, again. Aside from it being annoying and costly to fix, I feel unsafe driving the vehicle feeling like the windshield could completely break on me while I'm driving.

- Downey, CA, USA

problem #74

Aug 102020

Telluride

  • 26,000 miles
10/25/2019-the front windshield was hit by something while traveling on the highway. I inspected the windshield and did not find any evidence of damage. The next morning there was a long crack in my windshield. I contacted Kia and was informed that this was not a warranty issue and would not be covered. The windshield was replaced with a Kia replacement windshield by safelite. The cost of repair was $1,540.43. A claim was made and paid by my insurance carrier aig. A few months later I received a letter from Kia acknowledging that there was an issue and the cost of the repair would be paid for by Kia. I contacted aig and let them know, but to my knowledge, aig has not made a request for reimbursement. 8-10-2020 my replacement windshield was hit by a small object while traveling at highway speed. The window immediately developed a crack that continued to expand as I drove. The break happened yesterday. I took the vehicle into a Kia dealership and have filed a claim. I am waiting for a decision and a replacement windshield. In the meantime the crack is continuing to grow and is now 24' long and growing. It is my understanding that Kia is going to pay to replace the windshield, but my service advisor told me that Kia would not pay for any additional replacements. Note both incidents happen on the way home from my weekend house on us-59 North.

- Houston, TX, USA

problem #73

Jul 292020

Telluride

  • 12,200 miles
7/29/2020 driving on highway, semi drives by and a rock hit my windshield, right in the middle, it did some pretty good damage, I drove straight to my insurance company by the time I had arrived there it was splintering everywhere, my agent came out to look at it and he could not believe the damage to the windshield from the rock., my husband and I have only had the care for 3 months. I have been researching for a new windshield and came across this website so I thought I would reach out to you all since I am still trying to find a replacement windshield.

- Noblesville, IN, USA

problem #72

Jul 282020

Telluride

  • 8,300 miles
Tiny chip from pebble in bottom corner is now cracking totally across the windshield in 1 day

- Groton, MA, USA

problem #71

Jul 152020

Telluride 6-cyl

  • 2,100 miles
My windshield cracked while I was driving 20 mph going to the grocery store that is located 2 blocks away from my house, it started with a small crack and by the time I was done with the shopping the crack spread to 2' attached please find pictures showing how the windshield looks

- Chicago, IL, USA

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