A small rock hit my windshield while driving at 50 mph on the freeway. The windshield easily cracked and chipped. It had to be completely replaced for $1200. I have owned other cars before and never encountered such a fragile windshield.

- San Jose, CA, USA

While driving on the interstate at 60mph a very small pebble hit my windshield on the top rhs and put a dime sized hole in the windshield coming to a point on the inside making a complete opening. It is now starting to crack like a spiderweb. Safelite has refused to touch it and the dealership has stated it will take several weeks to get a replacement and the cost is upwards of $750+. this is absolutely ridiculous, when you pay this much for a vehicle and you have to return to the dealership to obtain a cheaply made product and pay a not so cheap price for it. This is absolutely highway robbery. The service department recommended I turn this over to my car insurance. After speaking with my insurance provider, I learned my premium will increase due to having to file a claim. So, basically I'm going to have to pay an enormous amount of money for a cheaply made product or pay an enormous amount of money over who knows how long for a cheaply made product. From looking at the growing amount of complaints, there appears to be a legitimate cause for investigation into the product Kia is putting into their vehicles and selling to consumers. Additionally, should something small come through one of these windshields and injure a person inside of the vehicle or cause an accident, I would presume the affected individual(s) would have a legitimate ground for a potential lawsuit. There are far too many complaints being filed against Kia for this same issue and failure to investigate this many complaints by consumers is reckless.

- Charleston, WV, USA

I was driving my 2020 Telluride on a two lane road under 45 mph with no oncoming traffic and one car much further up the road. I did not see anything hit my windshield or coming toward me. I heard a very loud cracking noise and my windshield had a starburst crack on the driver's side near the edge of the windshield. Within 20 minutes the crack had started to spread out several inches on each side with one side cracking all the way to the edge. There was not a chip on the outside of the glass that would have been left if something very hard like a rock had hit the windshield. The only thing I can think of that could have hit the glass was an acorn falling from a tree above the road. An acorn should not crack a windshield! the outside temperature was 38 degrees and I the windshield defroster had been running for about 10 minutes prior to the cracking.

- Irmo, SC, USA

Driving on a public road, rock hit windshield at 15 mph cracked windshield, crack grows 1-2 inches every hour regardless of use

- El Paso, TX, USA

Within 6 days of purchasing my Kia Telluride, it suffered a significant chip and small cracking on the windshield while driving on the freeway at approximately 65 mph. I did not see any pebbles, rocks or debris in the area, nor did I observe any pebble actually hit the car. I did not observe any cars or trucks ahead of me on the freeway with any open/uncovered loads. In fact, I only observed passenger vehicles. The timing of the chip/crack seemed to coincide going over a small dip on the highway.

- Newbury Park, CA, USA

Windshield crack driving on highway

- Moncks Corner, SC, USA

The Kia Telluride windshields are not up to standards. They crack and chip extremely easily and constantly over the smallest debris or for no reason at all and driving at 40 mph. This needs to be corrected.

- El Paso, TX, USA

Had a plastic wrap barely hit my windshield on highway and it cracked windshield.

- Addison, IL, USA

While driving on the freeway a rock hit the windshield. A small chip turned into a crack across the length of the window.

- Airway Hgts, WA, USA

Windshield cracks easily. 2 weeks after purchase in Aug, when on a clean no construction area on I 85, heard a pop and cracked windshield. Not happened in more than 25 years across more than 3 cars we won at one time.

- Centreville, VA, USA

I had just purchased my 2020 Kia Telluride from the dealership. While driving home I heard a loud sound that startled me and made me jump. I then noticed that my windshield had cracked less than an hour into owning the car. I was driving 30 mph which on a city street.

- Manhattan, KS, USA

My new Kia has a completely demolished/cracked windshield with no rock chip, just a spontaneous failure while driving with no traffic nearby

- Brenham, TX, USA

The windshield cracked very easily from a small object that came up from the roadway, when a large truck passed us. The car had only 1100 miles at the time. The vehicle was in motion, and on the highway.

- Hartsville, SC, USA

Tiny pebble hit windshield when I was driving 35 mph on on ramp. Cracked the windshield.

- Killeen, TX, USA

Driving down the 35 mph part of hwy 130 yesterday, a lone car passed going the other direction. I heard a small "smack" of a small rock hitting my windshied. I looked at it 3 minutes later, and it was about the size of a dime. I resumed driving and arrived at my destination. Came out 1 hour later, and the crack had spread by 4-5 inches. Temperature was 65 degrees. This windshield seems extremely fragile. Now I've called to get a replacement - they are only available through dealers and cost $750. Will the new ones be more durable?

- Hollis, NH, USA

Windshield was damaged beyond repair at only 250 miles. Replacement windshield took 6 weeks. Glass seems to be thin or more prone to damage. Vehicle was traveling at approximately 45 mph on a two-lane road and was hit by some sort of debris from a vehicle going in the opposite direction. Did not see the debris before it struck the window.

- Tehachapi, CA, USA

Windshield has cracked in two separate places. Multiple dings and chips from small road debris.

- Roseville, CA, USA

I had a small rock hit my windshield from road grading. It was a normal chip, not unlike any that I have had on other vehicles. I called to make an appointment the next day to have it filled to prevent spreading. Leaving work the next day, the windshield had actually cracked from top to bottom and to the left, in an L shape. So, my chip repair became a full windshield replacement. I have now been waiting 3+ weeks for a replacement as they are not available. My auto glass place has had one on order from overseas since that next day. So, 4-6 weeks to replace a windshield that truly should not have broken as the chip was no different than any other chip we get in vehicles. I actually tried to have the replacement done by my Kia dealership. The service department said there were none available in the us and good luck finding one, they were unable to help. When I called today to inquire about having the cameras re calibrated post the replacement, I was told that if a non-Kia approved windshield is put in, I would void my warranty. So, beyond waiting weeks on end to have a broken windshield replaced, being told 'good luck' finding one and too bad, they can't help me, I am now being told I "may" have my warranty voided having it replaced elsewhere, even though they refused to assist.

- West Chester, PA, USA

Small rock hit the windshield from a passing car on the highway caused a chip in the windshield, when safelite tried to repair it, it crack. Service tech said that it is highly unusual for this to happen on a small chip like this one.

- Carlsbad, NM, USA

Purchased this vehicle and have under 2000 miles, the vehicles windshield has received three chips and seems to be weak (thin) glass. I'm afraid if struck while driving with an object other than a small pebble it'll fail and place my families life in danger. The wiper sprayer on the drivers side window when driving fails to spray over the drivers view. It pools at the lower part of the wiper blade and lower left corner of the window at road and hwy speeds. This causes excess amounts of fluid to be sprayed in order to clean the window. The chips on the window are small and two are in the drivers view. I've had the spray tip replaced at the dealer but it continues the same pattern.

- Harker Hts, TX, USA