Instrument cluster, not working or intermittently working

- Chesapeake, VA, USA

On 12/09/22, the center lcd instrument cluster went blank 2 different times while my wife was driving. Vehicle has 2200 miles on it. Kia issued a recall in May 2022 for this exact issue but only covered roughly 2700 vehicles. This vehicle does not have an active recall and was produced after the issue was supposedly fixed at the kia factory. Obvious safety issue and clearly affects more than the 2700 vehicles already recalled.

- Loganton, PA, USA

Blank instrument cluster same as NHTSA Campaign # 22V344000. This issue started happening about 2 weeks ago and has happened approximately 5 times so far.

- Elgin, OK, USA

Electronic speedometer cluster goes out sporadically. Back up camera glitches out randomly and says No camera signal received. At least 4-5 times in a year. Kia service won-??t do anything about it unless the can -??duplicate the issues-??.

- Parker, CO, USA

The instrument panel that displays the mileage, and other things you can select with the mode such as tire pressure, fuel economy, range remaining on the tank of gas goes blank. The main instrument panel display randomly goes out from the moment it starts to the end of that drive, most of the time it works but some drives it's completely blank the entire time, rather you restart several times or not.

- Yonkers, NY, USA

Instrument cluster goes blank. -??Data error-?? message displays. Speedometer stops working. Fuel gauge goes to -??empty-??. Compass displays the opposite of what is true (says I-??m going north when actually traveling south). Warning message (voice and display on map) giving me a dangerous warning that I-??m traveling north while in a southbound lane. No speedometer puts me and others at risk. Problem has been reproduced at dealership on 7/20/2022. No prior symptoms or warning lights when problem first occurred with 300 miles on the odometer. Created a case number with KIA on 6/23/2022 (14889564). This problem seems very similar if not exactly like NHTSA campaign number 22V344000 and KIA recall number SC237. KIA seems to be dragging their feet in fixing this dangerous problem. It-??s been very difficult getting any answers on when they will fix the problem. I could use your help. This issue has occurred 9 times in 8 weeks.

- Chicago, IL, USA

Upon starting my vehicle morning of 6/16/22 the LCD CLUSTER DISPLAY showed -??system check-?? with the scan of the picture of the SUV then screen went to black. I attempted to restart the vehicle and it did the same thing. I took the vehicle directly to dealer and rep saw the blank display. In addition apple car play stopped working. On 6/20 rep informed me that everything was working and tech was unable to duplicate the problem. There-??s obviously something faulty with the vehicle. The car has less than 5500 miles and dealer said since they were unable to duplicate the problem there-??s nothing to repair but if it happens again to take it back in. This issue prevents me from being able to see odometer and if I have to wait for a tech to get around to looking at it I risk the chance of the problem temporarily fixing itself before the tech looks at it.

- Victorville, CA, USA

After taking my car back to the dealership and speaking to KIA USA about my instrument panel going blank randomly, now my blinker arrow lights have stopped working randomly. This is a safety issue even more than the instrument panel because my blinker can be on without me being aware, which could lead to another car pulling out in front of me if they assume I am turning. I was driving for a while today before I realized that my blinker panel lights had turned off and I had been driving with the blinker on. This occurrence has happened twice now within the last week.

- New Market, MD, USA

The contact's wife owns a 2022 Kia Telluride. The contact stated while his wife was reversing, the instrument panel became inoperable. There were no warning lights illuminated. The contact stated that as his wife turned off and restarted the vehicle, the instrument panel lights illuminated; however, the failure returned after a while. The contact stated that the failure had been occurring intermittently. The vehicle was taken to the dealer where it was diagnosed that no issues were found. Additionally, the dealer informed the contact that they could not repair the vehicle under NHTSA Campaign Number: 21V577000 (Electrical System) since the VIN was not included. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 2,200.

- Wellington, FL, USA

The contact owns a 2022 Kia Telluride. The contact stated that the rear backup camera would intermittently remain in operation while in the drive which caused a distraction to her while driving at various speeds. The contact also mentioned that other electrical delays would occur with the infotainment screen. The contact stated that her vehicle was included in NHTSA Campaign Number: 21V577000 (Electrical System) and that upon arrival to the dealer; she mentioned the failure to the dealer. The dealer informed her that the recall would repair the failure; however, the failure persisted. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 0.

- San Pedro, CA, USA

Instrument panel located between the speedometer and tachometer which shows information such as MPH, tire pressure, miles remaining, etc. intermittently goes blank. When you start the car, it shows a system check then goes blank. This does not happen every time but it happens frequently (once per day). If you shut the car off and open the door, it usually fixes the issue the next time you start the car. This issue began the day after I purchased the car new.

- Belleville, IL, USA

Day 1 of ownership of brand new vehicle. At less than 100 miles on odometer, the center part of the instrument panel goes completely black and does not display pertinent driving information, potentially information necessary for safety purposes. Problem is intermittent. Dealer is unable to fix and unable to determine cause of problem.

- Elliston, VA, USA

UNKNOWN: LCD Cluster Instrument Display went black after purchasing the car for 1 day.

- Mission Viejo, CA, USA