10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
0 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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« Read the previous 20 complaints

problem #13

Mar 042024

Telluride

  • miles
There is a design defect in my 2024 Kia Telluride. There is no protection for the condenser/radiator. My air conditioner did not work. Brought it to dealer, dealer said a foreign object penetrated the condenser. I asked how it happened, dealer said there is no protection for the radiator or condenser so this problem may happen again and again. Kia does not offer a screen to be installed in front of condenser/radiator. My bill to repair was $2,400. Plus car rental of $100.. I have Asthma and it was almost impossible for me to drive the 200 miles to get the car to service. I contacted Kia claim # 16235056 and was told they will not help.

- Port Saint Lucie, FL, USA

problem #12

Feb 262024

Telluride

  • miles
My windshield just split across the driver side in my brand new 2024. I just made the first payment last week. My 2021 did the same thing and had 11 different places it cracked. It's as if anything touches them they split!

- Hensley, AR, USA

problem #11

Jan 092024

Telluride

  • miles
A rock hit the windshield for 1000 miles and completely shattered the front windshield. The rock was the size of a small pebble.

- Spring Hill, TN, USA

problem #10

Feb 132024

Telluride

  • miles
Windshield cracked 12 days after purchase

- Canyon, TX, USA

problem #9

Feb 062024

Telluride

  • miles
Vehicle has 6k miles. Upon starting for the evening commute, dashboard is blank screen - will not give speedometer, odometer readings or fuel levels. Other lights on gearshifter not working. GPS not reading correctly. Blind spot detection not functioning. Can get the screen to display the brightness indicator, but that refuses to leave the display, even when car turned off - assumedly a drain on the battery. This left us unable to identify our speed or how much fuel we had. The dealership indicated that this problem was seen in 2022 Tellurides and was typically fixed by a reset + system update. The dealership did fix the problem, but not sure of what the root cause is.

- Hanover, MN, USA

problem #8

Dec 302023

Telluride

  • miles
Within the first 1000 miles my windshield chipped. Now at 8000 miles, there is another crack. Seems to be a common issue with this vehicle that the windshield is soft and not durable.

- Justin , TX, USA

problem #7

Dec 152023

Telluride

  • miles
Kia connect safety services are not available in Massachusetts due to Kia not complying with the right to repair law. When in an accident emergency services are not called and this poses a big safety threat as there is a delay to services arriving to help in the case of an accident. Kia should be forced to separate the telematics service information from key emergency services capabilities so that this car and every Kia in Massachusetts has the equivalent safety capabilites to others

- Melrose, MA, USA

problem #6

Dec 092023

Telluride

  • miles
The windsheild easily cracks. Less than 1000 miles and it cracked.

- Wesley Chapel, FL, USA

problem #5

Nov 032023

Telluride

  • miles
Car was traveling down the road at 45 miles an hour. The windshield cracked under normal driving conditions. Living in Iowa this would fall under the class action.

- Clive, IA, USA

problem #4

Oct 022023

Telluride

  • miles
I was driving down the highway at 65mph and my 2024 Kia Telluride sunroof violently imploded. I pulled over thinking I was shot at by a gun, but there was no evidence that I was hit by something. It felt like an explosion next to my face. Very loud! I have 490 miles on this vehicle. I have called Kia dealership and they are going to investigate and call me back. No warnings went off in the vehicle and I was not harmed but I do have anxiety now. Worried it will happen again once fixed. I honestly felt like this was a safety issue and so I went online only to find this has happened to others all over. Not sure how this has happened to so many others and there is no recalls. Please help me understand. This was very scary.

- Owasso, OK, USA

problem #3

Jul 082023

Telluride

  • miles
WINOW SATIN TRIM - Rust spots showing on the satin trim around vehicle windows upon receipt of vehicle. Contacted original dealership that sold us the vehicle about the issue immediately, no assistance was given. Took the vehicle to another dealership this morning to notify them of the issue, have it officially documented, and request a warranty request be submitted. The vehicle had never been washed or detailed prior to the appearance of the spots. Unfortunately, the vehicle arrived from the dealership with the rust-looking defect. After some quick research, this seems to be an ongoing issue with some KIAs, regardless of model. I have owned this vehicle for 2 months and notified the same dealership that it was purchased from immediately upon receipt and no assistance has been given, just a suggestion to clean it. The spots have not lessened. I would like my brand new car purchase to look like a new vehicle, sans rust-like defects on satin trim.

- Columbia, SC, USA

problem #2

Sep 052023

Telluride

  • miles
UNKNOWN - We have discovered a substantial amount of water coming up from the flooring behind the passenger seat under the second row of our 2024 KIA Telluride purchased 2 months ago. Took the dealership this morning and after 4 hours attempting to diagnose where the water was coming from, they were unsuccessful. They checked AC lines, making sure nothing was disconnected or clogged, checked seals on doors, etc. They got the vehicle lifted to look underneath and were able to remove a panel to expose a rubber gasket that they removed under the second row passenger flooring and water gushed out! Additionally, the vehicle has begun to smell of mildew/mold and I am concerned for my young families safety, as I have three children under the age of 5 that spend a significant part of their day in the vehicle between drop-off and pick-up at school, to and from extra curricular activities, errands, etc. The dealership is attempting to obtain a loaner vehicle large enough for our three car seats so that they can have the vehicle for a day or two to officially diagnose the issue, but I am devastated that the significant amount of water we-??ve been removing from the car has caused mold in the cabin and will cause burnout of wiring/electronics in the future. We are a military family, this is our first brand new vehicle and the primary vehicle for our large family. We purchased the vehicle in July and it had less than 3,000 miles when the issue was reported. It-??s terrifying to think that this issue could potentially cost us thousands on the devaluation of our vehicle in addition to the risk to our family-??s health and safety.

- Columbia, SC, USA

problem #1

Jul 262023

Telluride

  • miles
4 days after I bought the car brand new on an off ramp going about 30mph a car sent a pebble into my windshield. It made a chip and then a crack about 12-?? long. Called Kia dealership and they said they won-??t repair because rock hit windshield. There is a class action lawsuit against Kia and their windshields cracking. Upon waiting for insurance and a new windshield 3 days later the crack has gotten bigger without driving. It is a hazard because glass could shatter and now the crack is disturbing visibility

- Aiea, HI, USA