Affected Component: ELECTRICAL SYSTEM:SOFTWARE

Date Published

NOV 15, 2017

NHTSA TSB #

10127545

TSB Document

• MC-10127545-9999.pdf

Summary

Jaguar Land Rover (JLR) has developed the latest software upgrade in response to customer feedback on the performance of the InControl© Touch Pro? system. This software upgrade is designed to enhance the robustness of the following features and functions: ? System unable to read Compact Discs (CD) and/or Digital Versatile Discs (DVD) with an error message may be displayed on the Touchscreen. ? Touchscreen does not refresh. ? Touchscreen fails to reboot after recently being turned OFF. ? CD folder names are titled incorrectly as random numbers and the audio track identification numbers are displayed in the incorrect order. ? Media Player - when ripping CDs to Solid State Drive (SSD), the files are stored and playback is in the order that they are ripped in and not sequential by track ID. ? No sound can be heard while operating the Global Navigation Satellite System (GNSS) with the Touchscreen. ? Voice - poor performance. ? Internet - no response.