Affected Component: ELECTRICAL SYSTEM:SOFTWARE

Date Published
SEP 22, 2017
NHTSA TSB #
10125257
TSB Document
Summary
Situation: In response to customer feedback on the performance of the InControl® Touch Pro system, Jaguar Land Rover has developed a software upgrade. Customers may have experienced infotainment poor performance/reliability and this software upgrade is designed to enhance the robustness of the following features and functions: * Satellite Digital Audio Radio Service (SDARS) lock up, audio loss, channel artwork not displayed * Infotainment Master Controller (IMC) resets, blank screens, and poor system performance * CD ripping/playback issues * Camera stability issues when reverse selected * Media Player crash, library track select fails, USB Source reliability * Phone and Bluetooth - connection and contacts download issues * Climate control fan symbol not visible when increasing/decreasing fan speed * The heated seat temperature indication is misaligned to the vehicle image on the Touchscreen * Unable to access the seat massage auto function on the Touchscreen * 'Camera System Not Available, Consult Your Dealer' message displayed on the Instrument Cluster (IC) upon vehicle set up.