10.0

really awful
Crashes / Fires:
3 / 0
Injuries / Deaths:
2 / 0
Average Mileage:
55,825 miles

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« Read the previous 20 complaints

problem #49

May 312017

IS 250

  • 35 miles
Takata recall. The car has been sent to check since last year for instability when driven and the air bag light on. Dealer told that a code B1861 showed, system was resettled by dealer and the code didn't duplicate for diagnostic. I was never informed that there was a dangerous problem with the air bags. Air bags were not changed (5/21/2016). Car was sent to dealer a couple of times for electrical problem caused when the front of the car was updated to 2012 front. Lights stopped working and one of the fog lights broke (exploded). The dealer doing the job sent the car to the Lexus dealer again. Supposedly, they fixed the electrical problem. My car continued with problems of the dash getting melted. They changed it finally, but it was happening again this year. I took the car to the dealer to fix that and they told me that it had a recall for the air bags. I said to the job since they were working with the doors and dash already. The light of air bags continue to be on after they work with the car. The dealer said the code B1861 came out again, but they insist to charge me 2, $900 dollars for the job arguing that even though the car presents the same code again, what is damaged has nothing to do with the air bag and it is the wiring of the electric panel. I am concern and my car had no problems with lights on the dash about air bags before the service of the car was done (5/31/2017). The car was running well.

- Bayamon, PR, USA

problem #48

May 252017

IS 250

  • 115,000 miles
Airbag light indicator Is on and Lexus insisted they replace the entire wiring harness for over 2K due to safety issues. The price of this repair for an electrical fault Is obscene and Is a common issue with this model of Lexus according to owner forums.

- Cambridge, MA, USA

problem #47

Apr 062017

IS 250

  • 76,000 miles
Airbag goes on or off when driving. Have it check by dealer and requiring me to pay almost $2000 dollars to replace something and read some problems same as mine and it is part of a recall. Any help will be appreciated.

- Canada, NJ, USA

problem #46

Apr 262017

IS 250

  • 137,735 miles
Takata recall 2006 Lexus Is 250 AWD SRS airbag light turned on after started the car normally.

- Acworth, GA, USA

problem #45

Apr 242017

IS 250

  • miles
Description of the problem: Lexus is has an ongoing safety problem related to its airbag mechanism, the wiring harness to be specific- code 1861, which is indicated by an airbag warning that remains on while driving. This safety issue has been documented online in a number of forums by 2006-2008 Lexus driver. Lexus has been aware of this safety issue and included it in its limited warranty, however, most drivers did not experience airbag problems until years later after their manufacturer warranty expired. The out-of-pocket cost for this safety repair is upwards of $3500, forcing drivers to spend money for a manufacturing failure. Moreover, it is not possible to pass inspection with the airbag light. Lastly, this faulty airbag mechanism is a safety hazard that puts the driver, passenger and other motorists at risk of injury, paralysis, or even death if the airbag does not deploy. Because of the high potential for danger caused by the Lexus wiring harness, NHTSA needs initiate a Toyota/Lexus recall on this faulty part in order to protect the lives of motorists. Personally, I am afraid for my safety when driving my car. The airbag sensor is recently came on in my Lexus Is 250. I spoke with my Lexus service representative when I brought my car in for service related to the "takata recall". I was told that the wiring harness was a separate issue from the recall and that I would need to pay out-of-pocket for both the diagnostic and the replacement (~$3500-3800). I will not be able to pass the mandated state inspection until the part is replaced and the sensor cleared, despite my car otherwise being in optimal driving condition, if this were a repair issue that affected only a small proportion of Lexus Is 250 models, I would not bring this matter to the NHTSA. However, the volume of complaints after the Lexus tsb and warranty expiry has led me to urge NHTSA to intervene

- Boston, MA, USA

problem #44

Apr 012017

IS 250

  • 110,000 miles
A electrical short on a airbag wiring harness leads to airbag light on. The harness is short in length which over time shorts out leading to complete airbag failure.

- Fremont, CA, USA

problem #43

May 272016

IS 250

  • miles
Takata recall. The contact owns a 2006 Lexus Is 250. The contact received notification of NHTSA campaign number: 16V340000 (air bags). The part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Brooklyn, NY, USA

problem #42

Mar 062017

IS 250

  • 130,000 miles
The contact owned a 2006 Lexus Is 250. While driving approximately 40 mph, another vehicle attempted to make a left turn without stopping. As a result, the contact's vehicle crashed into the passenger side of that other vehicle. The contact stated that all the air bags deployed. A police report was filed. The driver sustained minor injuries that required medical attention. The vehicle was towed and deemed destroyed by the insurance company. The failure mileage was 130,000.

- Fullerton, CA, USA

problem #41

May 152016

IS 250

  • 36,000 miles
Takata recall no communication since first quarter 2016 general recall notice. Nothing. My car is zone a houston Texas 2006 model year. Manufacturer Lexus gets an "F" grade for not telling me when or how my car will be fixed for a serious safety issue.

- Cypress, TX, USA

problem #40

Nov 202015

IS 250

  • miles
I have contacted my local Lexus dealership and cannot get any help with the takata recall, door panel recalls, and any other recall issue. I have been trying for the last year and half.

- Wilmington, NC, USA

problem #39

Jan 132017

IS 250 6-cyl

  • miles
Takata recall. The contact owns a 2006 Lexus Is 250. The contact received notification of NHTSA campaign number: 16V340000 (air bags). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure....updated 03/08/17 updated 05/12/2017

- Anaheim, CA, USA

problem #38

Jan 012017

IS 250

  • 130,000 miles
Safety risk in the event of an infiltrator rupture metal result in serious injury or death

- Lawrenceveill, GA, USA

problem #37

May 232016

IS 250

  • miles
The contact owns a 2006 Lexus Is 350. The contact received a recall notification for NHTSA campaign number: 16V340000 (air bags) and stated that the part needed was unavailable to perform the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- San Antonio, TX, USA

problem #36

Dec 132016

IS 250

  • miles
Tamara recall: Would be very beneficial to know the ecact date the air bag fix will be available. Current uncertainty as to whether an air bag explosion will occur Is unsettling.

- Pilot Point, TX, USA

problem #35

Oct 152016

IS 250

  • 100,000 miles
Takata recall -- I have notified the dealership nearest me in san francisco and no one is able to replace the defective bag. I have contacted the dealership in daly city serramonte multiple times.

- San Francisco, CA, USA

problem #34

Nov 232016

IS 250

  • 85,000 miles
My wife has taken such good care of this car and always goes to the dealer when it needs work, except for oil changes which she goes to Goodyear for. I had gotten tired of the recall for the dash and door panels recall and thought she had waited long enough since she was on the list and it seemed they were trying to "out wait" us until the car was sold or something. When I called Lexus headquarters, the lady was nice but mentioned it had a recall for the passenger airbag and said no one should sit in the passenger seat. I am appalled at the unprofessional way this was made public to us. It was supposed to be a notice in the mail which we never got. I sat in that seat many times, as well as other friends and family. For a problem this serious, which could result in death, I have lost faith in Lexus. They have become like all the other dealerships. I had thought it was the best vehicle made, period. Now that has changed. We were told to get a rental car for $35 maximum a day. What kind of deal is that" get a crappy small rental car for a year or more after driving a luxury vehicle" I personally have a mustang, and when we are tired of waiting or they fix the car and it gets old, I am getting my wife an american car to support our economy. Enough is enough, period.

- Jacksonville, FL, USA

problem #33

Aug 012016

IS 250

  • 130,000 miles
Takata recall - we are in zone a. received recall notice advising no person should sit in passenger seat due to risk of injury or death.. contacted dealer and Lexus (ca) told the "fix" will likely not be available until early 2017. Would like to sell the car.. but can't sell until airbag defect is repaired; we are unable to use the car until the defect is repaired...

- Wesley Chapel, FL, USA

problem #32

Nov 212016

IS 250

  • 110,000 miles
Wire harness instrument not working (airbag light on)

- Acworth, GA, USA

problem #31

Jun 142016

IS 250 6-cyl

  • Automatic transmission
  • miles
Takata recall. The contact owns a 2006 Lexus Is 250. The contact received notification of NHTSA campaign number: 16V340000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The VIN was not available parts distribution disconnect. Updated 03/07/17 updated 7/6/18

- Snohomish, WA, USA

problem #30

May 232016

IS 250

  • miles
Takata recall. The contact owns a 2006 Lexus IS250. The contact received notification of NHTSA campaign number: 16V340000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Orlando, FL, USA

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