10.0

really awful
Crashes / Fires:
3 / 0
Injuries / Deaths:
2 / 0
Average Mileage:
55,825 miles

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« Read the previous 20 complaints

problem #9

Oct 152014

IS 250 6-cyl

  • 95,000 miles
My Lexus Is 250 air bag light came on. I took it in for service and Lexus of las vegas and they informed me that the wiring harness needs to be replaced because Lexus designed the part wrong. I learned that if I'm in an accident that my safety system will not work. Lexus needs to replace my death trap now. Fix the wiring harness.... [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Henderson, NV, USA

problem #8

Jul 242014

IS 250 6-cyl

  • 108,000 miles
The airbag light Is now constantly displaying red on my dashboard. Nalley Lexus of smyrna ga stated that there Is a short in the wire harness and it needs to be repaired at a cost of $3300 or the airbags will not work in the event of a crash. From reading online in the Lexus owners blogs, this Is very common and I have read in the forums that Lexus, in 2006, 2007, installed a wiring harness that was too short. The harness plugs become loose and in some cases the wire insulation becomes chafed and shorts out the airbag system. I am not aware where the poster got their information but I, along with others think this Is should be a saftey recall.

- Powder Springs, GA, USA

problem #7

Feb 152014

IS 250 6-cyl

  • Automatic transmission
  • 146,000 miles
The passenger side airbag warning light on my vehicle turned on. When I took my vehicle to Lexus for a recall I had them check why the light was on. They told me the air bag wiring harness needs to be replaced at a cost of $2546. They also said this Is a common issue that Lexus Is well aware of and issued a tsb for it in 2008 but would only cover the repair under the initial warranty period because they had not received enough complaints to make a recall. Well now 6 years after they issued the tsb I'm sure there has to be enough complaints because a simple google search shows how many cars are affected by this problem. The biggest issue Is the airbags will not deploy in the event of and accident until the repair Is made. I contacted Lexus corporate twice and both times they were not willing to help. I believe Lexus should cover this repair since it Is a major safety concern and Lexus Is well aware of the problem. Updated 8/30/2017

- Township Of Washington, NJ, USA

problem #6

Jan 082014

IS 250

  • 47,000 miles
Air bag light is on and does not go off... at the time of this message, the car has 51000 miles. Dealer said that the problem is in design of the harness and wants $3500 to fix it. It is 10% of what I paid for the car and Toyota has to fix this issue because it affects air bag deployment in case of emergency.

- North Potomac, MD, USA

problem #5

Apr 212014

IS 250 6-cyl

  • 75,000 miles
The contact owns a 2006 Lexus Is 250. The contact stated that the air bag light illuminated on the instrument panel. The vehicle was taken to a dealer where the technician diagnosed that the air bag sensor needed to be replaced on the driver's side. No repairs were made to the vehicle. The manufacture was made aware of the failure. The failure and current mileage was 75,000. Updated 06/30/14 MA the consumer stated the manufacturer refused to assist with any repairs because there was previous assistance with an unrelated defect with the navigation and due to the mileage. Updated 07/3/2014

- Atlanta, GA, USA

problem #4

Feb 012014

IS 250 6-cyl

  • Automatic transmission
  • 47,378 miles
The contact owns a 2006 Lexus IS250. The contact stated the air bag warning light remained illuminated. The vehicle was taken to the dealer and a diagnostic test was performed which located a failure code in the air bag wiring harness. The air bag harness needed to be replaced. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure and current mileage was 79,000. Updated 06/05/2014 updated 06/09/2014

- Yonkers , NY, USA

problem #3

Feb 262013

IS 250 6-cyl

  • 123,200 miles
My 2006 Lexus Is 250 AWD was at a local dealership for additional recall work, and other maintenance. When I picked up the car, the airbag light was on. Note: They confirmed it was not on upon initial inspection. I never left the lot and was put in another car. The dealer determined that there was a short in the airbag wiring harness, and they claimed they did not do it. They directed me to Lexus corporate. Upon inspection and my own investigation, I determined that Lexus was aware of the airbags not working in 2008 when a Lexus service information bulletin was issued on 12/11/2008 (L-sb-0167-08) for the supplemental restraint systems stating that this was a problem in the 2006 - 2008 IS250 and IS350, and the issue was poor wiring insulation that would come unraveled under the dash. "R&R instrument panel wire harness" the exposed wire would then ground out on the frame, and the airbags and seat belts would be inoperable in the event of a collision. "some 2006-2008 my IS250/350 vehicles may exhibit a SRS light "on" condition with dtc B1861, " Lexus did not issue a recall, as they claim they did not have enough customer complaints, and covered it under the Lexus restraint system warranty for 72 months or 70,000 miles, and only if brought to their attention by the owner of the car. "warranty application is limited to correction of a problem based upon a customer's specific complaint" as this was not made public, we had no idea this was a safety issue and obvious defect. My car is now outside this warranty period, and Lexus wants us to pay 1/2 of the $3,000 repair order for a known safety and defect issue. Lexus corporate agreed to repair the harness at no cost. Updated 12/23/15.

- Roseville, CA, USA

problem #2

Jun 262013

IS 250

  • 53,400 miles
The SRS air bag light came on indicating a problem with the vehicle air bags. I found the tsb ( L-sb-0167-08) myself on the internet and I took vehicle into local dealership the next day. The diagnostic pulled code B1861- open circuit in the knee airbag on driver side squib circuit which is the exact code for the tsb. The recommendation is to remove and replace the instrument panel harness. At a cost of $2600. The fix falls under the restraint system warranty of 72 months or 70,000 miles whichever comes first. My vehicle is well under the mileage but it out of warranty by time (10 months). I called Lexus corporate and they are only willing to cover half the part cost. The service manager stated that with the light on the entire SRS system is completely disabled; in the event of a crash, no air bags or seat belt pre-tensioners will activate. But he said it is safe to drive. How is it safe to drive a vehicle with no safety system? the problem is a wiring harness was designed too short so it puts tension on it causing the harness to break tripping the light (manufacturing defect). Lexus redesigned the harness and gave it the same part number as the original. From what I've found on the internet its a common complaint for all 2006-2008 Lexus Is 250 and 350 models.

- Maryville, TN, USA

problem #1

Jan 102012

IS 250 6-cyl

  • 111,000 miles
SRS warning just came on by itself and stayed on. I took it to a Lexus dealer service and they've diagnose the exact problem as stated on: Lexus IS250 2006 safety report #lsb-0167-08 Lexus IS250 2006 technical service bulletin was issued Dec 11, 2008.Lexus IS250 2006 had a failed air bags. Lexus: Vehicles may exhibit a SRS light on condition with dtc B1861.. ---------------------------------------------------------------------------------------------------------------------------------------- Lexus agreed to cover half the cost of the part and zero on service, because it was over the 70,000 mile warranty. I told them that I was never informed of this defect when my vehicle was still under warranty but they still refused to cover the full cost of fixing it. I'm upset that they feel the customer is mainly responsible for a known defect that they knew about.

- Rancho Cucamonga, CA, USA