10.0
really awful- Crashes / Fires:
- 2 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 48,601 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
The dash of my 2007 Lexus Is 250 has been deteriorating for over a year. It appears to melting and Is very shiny causing extreme glare to the front windshield. The glare can be so severe at times that it impedes visibility. I have been in contact with the nearest Lexus dealership multiple times regarding this issue. I have sent pictures at their request and can't seem to get a definitive answer as to when repairs will be initiated. The service department Is in agreement that this a "severe" case of dash material breakdown I have researched "melting dash" on the Lexus forums and the problems with my dash Is not an isolated problem.
- Lake Charles, LA, USA
The contact owns a 2007 Lexus IS250. While driving approximately 70 mph on normal road conditions the driver observed a hump extruded from the console which interfered with the leg movement to access the brake and accelerator pedal. The vehicle was taken to an authorized dealer for inspection. The technician stated the problem addressed was a manufacturer design issue. The failure mileage was 25,000. The current mileage was 31,000. Updated 05/17/10.
- Leland, MI, USA
My 2007 IS250 Lexus dash board rattle due to poor insulation. Due to dash being taken apart several times now car turns on 3 times by it self nav systems went out and since dash board is not set properly front windows fog up.
- New Windsor, NY, USA
I purchased a 07' IS250 in may of 07. I purchased it because of the safety features I purchased a 07' IS250 in may of 07. I purchased it because of the safety features available and we had told our sales associate that we were looking for a safe 4 door because we were thinking of having a baby and did not feel comfortable in the car I previously owned 06' Mazda 3. never were we told that an infant car seat would not comfortably fit in the back (without you driving with your face in the windshield) I called customer service today and was told that these cars are equipped for a car seat, but it would be a very uncomfortable fit and I would need to look for a small one. Then she said to contact my dealer to talk about trade in options. Well since I've only owned the car for 11 months, I'm basically going to be completely upside down and there Is no way I would be able to afford to trade up. I wish I would've known about the car seats not fitting before I purchased the vehicle. There needs to be some sort of disclaimer on these vehicles so that people who are looking to have a family will not buy them. Or at the very least have a list of compatible car seats. I would've been much better in a Camry. My twins will now be swashed into the backseat of this Is or I will have to reevaluate my situation. I have excellent credit, but can't afford to have 2 automobile payments. My husband highly recommended Lexus for their customer service because he Is a previous owner. I think the car seats fit better in a Toyota corolla which Is also a small vehicle, I think that car seats should fit into vehicles that come with 4 doors.
- Monrovia, CA, USA
- Lauderhill, FL, USA