The dashboard and the side panels have melted and are sticky and unsightly. These areas are decomposing.

- Jupiter, FL, USA

The entire dashboard and top section of the front door panels in my 2006 Lexus IS250 are basically melting. The consistency has deteriorated so drastically that the dash Is shiny, sticky and covered in small nicks and scratches. The dash Is so soft even the slightest touch leaves a permanent scar! efforts to clean or treat the dash/door panels are useless - anything I use just sticks. My clothes have been ruined by black sticky residue from simply coming in contact with the door panels. The sheen from the melting dash reflects directly onto the windshield at such an angle that it's difficult to see in some lighting. This Is obviously a manufacturing error Lexus refuses to correct. Any help Is greatly appreciated.

- Pensacola, FL, USA

The dash and door panels are melting. The product Is defective and the glare from this Is very dangerous!! Lexus should fix the defective part!

- Rock Hill, SC, USA

I noticed that the dash board and the side panels (both sides -drivers and passenger side) on my Lexus-Is-350 have been melting away since July 2010 and after much complaint, the dealer replaced the dash board cover in February 2013. However the dealership service department refuses to replace the side panels. They named the problem as a "cosmetic concern" on 2/26/2013 when I complained that the color of the replaced dash did not match and the material appeared to be of lower quality. I learned recently from an investigative report in South Florida (nbc- 6) that the Lexus had issued a service bulletin in 2011 about this manufacturer defect problem (called interior panel shining...."sticky leather problem"). but the dealership never informed me of this service bulletin at the time it came to them. I believe that the leather parts (both dash board and side panels) are a manufacturer's defect and should replace it at their expense although I am out of warranty at this time. The smell from the melting parts, I suspect can be toxic. At times, I get an allergic reaction when driving the car.

- Orlando, FL, USA

When I touched the dashboard it was melting. Also any little touch to door panels marks it. Pieces are falling off as well every time I get into the car. It's ridiculous it's a Lexus! please help.

- Margate, FL, USA

Dashboard Is sticky/melting. Interferes with driving visibility and Is a safety issue.

- Chester, SC, USA

Dashboard and side interior door panels appear to be melting and cracking. Lexus agreed to partially pay for replacement of the dashboard, to which I had to agree because of safety concerns. Dashboard would reflect light, causing problems seeing out of the windshield. Lexus also agreed to partially pay for door panels, but because my cost would still have been over $1500, I could not accept their offer. I was told at the dealer that they had never seen this, which I later came to find out this was an ongoing problem. A service bulletin was issued months prior that I was never notified about.

- Miami, FL, USA

When you spend tens of thousands of dollars on a car, you don't expect it to literally melt away. My 2006 Lexus Is 250 it's literally melting away, every day. The dashboard and side panels are turning sticky and melting in the Florida sun. When I touch the dashboard my fingers stick and turn black. It makes me mad!! every time I get in my car I worry the melting dashboard could be a safety issue. The dash reflects the sun from the windshield and it causes this reflection so it sometimes becomes hard to see.

- Hollywood, FL, USA

Melting dash and door panels.

- Fort Lauderdale, FL, USA

My dashboard and door panels are melting. Concerns about glare and airbag.

- Miramar, FL, USA

The dashboard and door panels are all cracking and the black rubber material is very soft and sticky and it marks and chips away easily.

- Miami, FL, USA

The dashboards and door panels seems like it's melting apart. At the touch of it, it feels sticky and call fall off.

- Wellington, FL, USA

2006 Lexus IS350. Dashboards and door panels are sticky and melting. As a result dashboard causes a shiny unwanted reflective glare which reduces visibility while driving, potentially causing a safety issue increasing the chance or risk of a crash or accident. Furthermore, the door panels are so sticky and soft, one cannot touch them without scratching, ripping or damaging them. Door panels also produce a reflective blinding glare off them, also purposing a safety hazard. Materials used in the manufacturing of the interior trim is very poor causing unwanted damage and safety issues. A recall should be issued to replace these defective interior trim decor on known defective date and models which are out of warranty. Problems start to arise soon after warranty expires. [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Eastvale, CA, USA

The dashboard on the Lexus IS350 and 250 are melting. They are defective and Lexus refuses to fix the problem.

- Coconut Creek, FL, USA

2006 Lexus Is 350. Consumer writes in regards to vehicle dashboard and door panels were tacky. The consumer stated, when he touched the dashboard and door panels, it felt like glue.

- Clearwater, FL, USA

The material on the front dashboard and front door sides Is softening and melting. It Is extremely worse during the summer season. It leaves an adhesive type residue on everything that touches it.

- Harvey, LA, USA

When I first received my is I noticed that my dash was somewhat sticky/tacky and overtime I began to shiny/sticky dash causes a safety issue with glare on the windshield while driving and a degraded dash can result in possible degradation to the passenger front air bag because the cracks from the dash could potentially set off the airbags prematurely.

- Boynton Beach, FL, USA

Dashboard has become sticky and shiny in appearance. Brought to dealer for repair, was told it is not covered under any warranty. I voiced concern over airbag failures due to the stick dashboard. It is also not safe to drive in sunny conditions.

- Roseville, CA, USA

Door panels to interior gooey sticky and marked. Chunks and gouges from normal wear. Noticed months after purchased. Had to have dashboard replaced because of gauges dealership put on the car from repair of a faulty airbag. Have seen numerous complaints about interior. Poor quality interior from a luxury car.

- Schertz , TX, USA

Dashboard and door panels are melting, getting sticky and reflecting the light from the outside..

- Oklahoma City, OK, USA