Well from my understanding the interior ( dash board and door panels-all four) were to be replaced due to a recall; they all had this sticky residue on them. They have completed the dash board but not the door panels. It has been quiet some time and whenever I call all I ever get is that they have 3 panels and they're just waiting for the fourth one to come in. I've even called the corporate office of Lexus and they don't seem to have any control over this either. The place where I take my car to is chatham parkway Lexus located @ 1120 chatham parkway, savannah, ga. 31405 (912) 231-0005.

- Pooler, GA, USA

Sticky dashboard and doors.

- Stuart, FL, USA

The front dashboard and side panel doors melt in heat and can cause serious damage to passengers in in an accident. I live in Florida and have complained about this for 3 years and continue to get the run around and placed on waiting list for several years.

- Wesley Chapel, FL, USA

Takata recall I have got recall letter last year about sticky dashboard I am still waiting on the company to call me or sent out another recall letter when the parts come in. My dashboard Is getting real bad. I am wiping down with soap and water. It getting a reflector to my window when the sun Is hitting right at it. Please respond. Thanks, [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).'

- Birmingham, AL, USA

There are 2 recalls that I have been told by servco Lexus oahu have to be done at a dealership. The problem is I live on the big island of Hawaii and there is not a dealership on this island so I was told I have to pay for the shipping of my vehicle to the the dealership on the other islands, either maui, or oahu. I have argued with them saying it is there responcibility to fix the car and I shouldn't have to pay anything for them fix their mess. I was told by an assistant manager at servco Lexus oahu, that if I read my owners manual I would have known this.do you know of anyone who has read their owners manual front to back before they bought a car, new or used, what if someone buys a used car and there is not a manual in the car?he also told me that all automanufacturers state that in there mauals so I read my Chevy truck and my corvette manual and it says "Chevrolet will repair all factory recalls within 30 days and if they cannot they will find a repair shop to do the work and worse case scenario they will send parts to the customer." I read the manual from Lexus but couldn't find anything saying I am responsible for shipping costs for them to fix their mess, it might be in there but I couldn't find it. Anyways these recall are from 2010 and haven't been fixed, there is a recall on the interior door panels and dashboard I have been waiting on for 15 months, I was told that it should take 8-12 mo., still waiting, I can't even sell the car without taking at least a$2000 loss, if L would have known it was going to take this long and that I was going to get such a hassle and disrespect from the company of Lexus I would of never bought this from my friend in the first place.this is not how the american automanufacturers do business, I will never buy a Japanese car ever again. If they can't conduct business like the big boys do then they shouldn't do any business.

- Waikoloa Village, HI, USA

Takata recall I am having issues regarding getting this fixed as well as my dashboard and doors as they are melting and cracking away after several attempts over the last year to get this resolved I still have gotten no response and it is only getting worse. It's becoming harder and harder to see when driving due to the glare from the dashboard and not to mention the fact that it is literally falling apart day by day.

- Orlando, FL, USA

My dashboard Is sticky and melting and when the sun shines it causes a glare. It Is worse in warmer weather.

- Williamston, SC, USA

Melting dashboard reflect sunlight on windshield which Is blinding at times. Also melting doors stain and ruin clothes. Vsc sensors also stay on even after dealership "repair" they recommend replacing transmission @$5K but no guarantee problem will be solved.

- Miami, FL, USA

Melting dashboard - can simply stick a fingernail in it and it leaves an indentation. I noticed that others have complained of this problem also. It's also very sticky anywhere along the leather on the doors and dashboard. Also, my car Is only 7 years old and a year ago the touch screen went out. I cannot use the gps at all. Apparently the cost Is about $1,000 to fix this. Seems rediculous that this would happen after only 7 years. This should be guaranteed for life!

- Palm Harbor, FL, USA

The manufacturer needs to recall the dashboard in these vehicles, they become very shiny and sticky in the heat and causes extreme glare while driving. I am worried about how the vehicle safety will be affected by such a sticky surface covering the air bags. Lexus dealership was of no help, this needs to be a recall!

- Sacramento, CA, USA

The contact owns a 2007 Lexus Is 250. The contact stated that this Is her second vehicle of the same year, make, and model. She stated that there Is a mildew odor coming from the air conditioner vents, which causes her to become violently ill. The odor Is present when the vehicle reaches approximately 3,000-3,500 miles. The vehicle was purchased four months ago. The manufacturer attempted to repair the failure four times. As a result, she went into arbitration and the vehicle was included in her state's lemon law. The contact received a new vehicle. The manufacturer stated that the odor Is due to mildew growing in the air ducts and, unfortunately, cannot be repaired. The engine size was unknown. The current mileage Is 3,500 and failure mileage was 3,000.

- St. Petersburg, FL, USA

The contact owns a 2007 Lexus Is 250. The contact stated that this Is her second vehicle of the same year, make, and model. She stated that there Is a mildew odor coming from the air conditioner vents, which causes her to become violently ill. The odor Is present when the vehicle reaches approximately 3,000-3,500 miles. The vehicle was purchased four months ago. The manufacturer attempted to repair the failure four times. As a result, she went into arbitration and the vehicle was included in her state's lemon law. The contact received a new vehicle. The manufacturer stated that the odor Is due to mildew growing in the air ducts and, unfortunately, cannot be repaired. The engine size was unknown. The current mileage Is 3,500 and failure mileage was 3,000.

- St. Petersburg, FL, USA