Affected Component: EQUIPMENT

Date Published

JUN 01, 2016

NHTSA TSB #

10097923

TSB Document

• Sorry, the NHTSA has not posted this TSB document yet.

You can still get the detailed info from Lexus for this TSB. Call your local Lexus dealer's service department & ask for a copy of TSB# GLD_REGION LETTE.

Summary

REGION LETTER: THE SUBJECT VEHICLES ARE EQUIPPED WITH SAFETY CONNECT, WHICH ALLOWS DRIVERS TO CONTACT THE LEXUS 24/7 RESPONSE CENTER AT THE TOUCH OF A BUTTON. LEXUS HAS IDENTIFIED THAT THE SAFETY CONNECT SYSTEM IN THE SUBJECT VEHICLES HAS BECOME DISABLED DUE TO AN UNPLANNED EXPIRATION OF THE MOBILE IDENTIFICATION NUMBER/MOBILE DIRECTORY NUMBER.