Renotification Follow-Up Email: Lexus will be sending Special Service Campaign Follow-Up Notices to owners whose vehicles have not yet had the following Special Service Campaign repairs completed. Please note the following information for Area associates. Follow-Up Owner Notification Letter Mailing Date The Special Service Campaign Follow-Up Owner Notification Letters (?owner letters?) will begin in late January 2018. The owner letters will be mailed by first class mail, over a period of several weeks consistent with parts availability.