10.0
really awful- Crashes / Fires:
- 0 / 1
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 50,982 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
This very meticulously maintained garaged vehicle began to crack over the top of the airbag on the passengers side. It continues to grow. It is now vertically cracked about 4 inches. It is always garaged parked at work and at home. The sun has had zero effect on this over the last two years of ownership. Not sure prior to the 2 years. I see from the internet this seems to be a common issue with this car.
- Durham, NC, USA
After purchasing used vehicle noticed small cracks in dash appear above the glove compartment. Was brought into dealership for inspection and told could not be repaired. Over the last two years the cracks have become much worse and there are now two holes in dash where you see foam. Brought back to Lexus dealership for inspection. The regional customer service agent would only give 20% compensation on a $2000 replacement. Feel this is a inferior product and a factory defect. Have never seen this on a luxury car that is quality maintained.
- Fort Myers, FL, USA
After a rain storm, my driver side headlight was filled with water and the light does not turn on. The Lexus dealer quoted me price of $1566.23 to replace. I learned of a class action lawsuit against Toyota for failure to address this wide scale problem. Please include my complaint in this matter.
- Willingboro, NJ, USA
The contact owns a 2004 Lexus RX330. The contact stated that the dashboard was severely cracked and was progressively becoming worse. The vehicle was taken to the dealer for the failure where he was referred to the manufacturer. The manufacturer advised him that the vehicle was no longer under warranty and offered no assistance. The vehicle was not repaired. The approximate failure mileage was 45,000 and the approximate current mileage was 51,000. Updated 06/03/11 updated 06/13/11
- Manati, PR, USA
The contact owns a 2004 Lexus RX330. While driving 15 mph he noticed that both side view mirrors were loose and whenever he drove over a bump in the road the mirrors trajectory changed. The vehicle was taken to the dealer who stated that both side mirrors needed to be replaced. The repair cost was over $1,000. The failure had been on going since September of 2005. He called the manufacturer multiple times and they were unable to answer him regarding the failure. He also stated that the roof rack was corroding. The vehicle was not repaired. The failure mileage was 60,000 and the current mileage was 85,000.
- Plainview, NY, USA
Consumer has 3 major complaints on the 2004 Lexus rx 330: Sun glare from the dashboard obstructing visibility. The high intensity lights do not illuminate enough down the road for the consumer to see safely. There is severe hesitation after slowing the vehicle down, followed by a sudden surge of power. The dealer is aware of the problem but indicated there was no way to fix them.
- Scotts Valley, CA, USA
When the sun hit the dashboard the reflection caused a glare on the windshield which resulted in poor visibility.
- Encino, CA, USA
- Marietta, GA, USA