10.0
really awful- Crashes / Fires:
- 1 / 1
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 92,727 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
My car started leaking oil all over my driveway and into the garage, as soon as I realized what happened I drove it to the dealer. Dealer said front oil cooler hoses were leaking and that I was not the first. Dealer asked Lexus to recall and were refused. This defect is all over the internet since the company used rubber hose instead of metal which they used to use and should have continued to use. The part was covered under warranty but my driveway and garage floor are ruined. The company 1-800 number service person was rude. I was never notified this part was a problem. Other drivers are being stranded on roadways and their engines are blowing up. Please help. This needs a class action suit or a forced recall.
- Wexford, PA, USA
Takata recall. Started car in the morning drove it to work didn't smell anything it was about 34miles all highway.parked the car ( the car was not in motion at the time)went out in 15 min and the whole front end was on fire. Called fire department by the time they got here it was to late.this was on private property con Edison of New York. The car only had 32,000 mile and was only maintained by Lexus all servive records they have now its going to cost me 18,0000 for upgrade or another car when this car was in mint condition don't have any repair records they were stored in the car. Lexus has all the car records. The car went in December for state inspection and oil change nothing was brought to our attention
- Levittown, NY, USA
While slowly pulling into parking space in the parking lot of the local post office, with foot on brake pedal car quickly accelerated forward with engine reaving. Car shot forward going over concrete car stops toward a creek and smashed into a stand of trees. Driver airbags deployed. Complete front of vehicle including hood and windshield were smashed and driven into engine compartment. I believe this is a case of unintended acceleration caused by the vehicle malfunctioning. There have been multiple documented complaints of this happening in Lexus rx 350 vehicles. The floor mat was securely in place and had not moved and the driver insists her foot was on the brake petal at all times. There were no obstructions in or around the accelerator petal or the brake. Paramedics were called to scene and a police report was filed.
- Steamboat Springs, CO, USA
The "engine maintenance required" light will not reset anymore after an oil change...even after you follow the steps in the users manual. It used to work because I've done it before. Now, no matter what I do, it won't reset.
- Woodbridge, VA, USA
- Hamilton, NJ, USA