10.0

really awful
Crashes / Fires:
0 / 5
Injuries / Deaths:
1 / 0
Average Mileage:
25,219 miles

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« Read the previous 20 complaints

problem #8

Feb 262023

MKC 4-cyl

  • miles
Hello my name is [XXX], SUNDAY FEBRUARY 26TH, 2023 @ 11pm-12am MY CAR SET ON FIRE WILL BEING OFF AND PARKED-?? We went out to a restaurant parked outside and our car set on fire 15 ft up the air. THANK GOD the car was NOT PARKED at home because the cops mentioned it could have had set fire on ALL my cars, and my house as well!! My mother who is under psychiatric treatment fainted when she heard the cops knock the house at 1 am and mention my car was on fire and they couldn-??t reach me. (I had no signal) My sister was screaming, it was a terrible experience that has left them traumatized, as well as myself. The day before I spent the entire day with my nephew who is 3 years old.. this is a serious matter that Lincoln is not owning up to. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

- Miami, FL, USA

problem #7

Feb 262023

MKC

  • miles
The car got on fire while being parked and turned off.

- Miami, FL, USA

problem #6

Jan 122023

MKC

  • miles
In 2019 I bought a used 2016 Lincoln MKC Reserve 2.0 Ecoboost Engine w 34K miles. In 4 years I've driven 11,400K miles. A few weeks ago my vehicle would not start. I had a tow to a Ford Retailer because the Service Tech at a Lincoln Retailer informed me they were backed up having 10 vehicles waiting to replace failed Ecoboost engines all with coolant leaks most likely I would need the same. After the $400 diagnostics I was told that I needed a new engine! Unlike the Lincoln Tech, Fords would not discuss anything about all the news, recalls or TSBs on Failed Ecoboost Engines. My Powertrain Warranty had recently expired well under mileage I would be responsible to pay. My MKCs decline happened suddenly and rapidly went downhill. First I noticed it was loud at start up which was odd and was running very rough. I checked underside and the rear to see if something was hanging and noticed a bluish gray smoke come out of exhaust for under a minute then then all symptoms cleared. Next for the 1st time a Check Engine Light came on which indicated a Misfire in Cylinder 4. Finally I had no heat in the cabin yet the engine was starting to overheat this time the Check Engine Light was blinking rapidly while driving at night in the freezing cold with my young daughter with me. It was very dangerous with supercold tempuratures being Winter in the NorthEast with icy roads. I started to smell a chemical burning odor. I have never experienced an overheating engine before in my life. I was scared and panicking not wanting to risk my engine blowing up or catching fire especially with my young child. I had no choice but to put all the windows down?and?pull over on the side of the road which had no sidewalks.?The hood was very hot to touch. Next I am under the hood with a flashlight to check the fluids when I first became aware of the Coolant Reservoir was near empty, which explained the lack of heat and overheating. I owe $10k and it will cost $10k to replace Fords FAULTY Engine.

- East Weymouth, MA, USA

problem #5

Jul 142021

MKC

  • miles
2016 LINCOLN MKC parked on driveway for over 24 hours, when my father was outside gardening he noticed smoke and flames coming from under the hood, the Fire Department was called who out the fire out and stated it was "totaled". Fire Department conducted their own investigation to determine the cause of the fire. The report returned indicating the "Engine" was the origin of the fire. Thank the lord my father was outside or our garage and house could have burnt down with all of us in it. THIS IS A HUGE SAFETY ISSUE!! I opened two claims with CarMax MaxCare Warranty which were denied. I have one case open with Ford Motor Company which is still pending. Car is currently at autoshop undergoing another diagnosis of the the orgin of fire for my CarMax MaxCare Warranty.

- Eastvale, CA, USA

problem #4

Nov 122021

MKC

  • miles
have to jump car if sits over 3 days. then cruise control, no signal lights and menu instrument panel stays on trac.. mode bought vehicle in May 2021 this has happened 4 times and 2 new batteries later

- Locust Hill, VA, USA

problem #3

Sep 022021

MKC

  • miles
Unknown. Fire started in engine while car was not turned on and parked.

- Dayton , OH, USA

problem #2

Oct 012018

MKC

  • 80,000 miles
The engine started stalling when cranking up in a parked position, after filling up with gas, but lately it also stalls just when cranking up in a parked position. The engine light is on.

- New Braunfels, TX, USA

problem #1

Dec 292018

MKC

  • 95,850 miles
The contact owns a 2016 Lincoln Mkc. The contact stated that the vehicle stalled while driving and "shift system fault" appeared on the instrument panel. The vehicle was towed to johnson's brother Lincoln (7455 S general bruce dr, temple, tx 76502, (254) 773-5257) to be diagnosed, but the mechanic refused to assist. The dealer denied that the vehicle had a stalling failure and suggested that the battery be replaced. The vehicle was not repaired. The vehicle was awaiting to be towed to the dealer. The manufacturer was notified and did not assist. The failure mileage was 95,850.

- Killeen, TX, USA