Misfire cylinder2 coolant found in combustion chamber requiring longblock engine replacement. Through investigation found that this is a widespread factory defect that Ford is well aware of. A diagnostic check was not performed on this issue during any routine service visit even though a technical service bulletin had been distributed to dealerships in 2019. The dealership and Ford customer service personnel all confirm there was nothing an owner could have done to prevent this result. An engine light came on at 77,000 miles, just 7,000 miles outside of the warranty.

- London, OH, USA

Engine light came on and my LinolnWAy app told me to not drive over 45 mph because my car may start having smoke come out. I took the car to the dealership and was told that I needed a new engine because the coolant has leaked over. I was told that my car was the 5th Lincoln that came in and needed a new engine. A new engine was installed and I was told that i had just made the warranty otherwise it would have been a $9000 fix. I was without a car for a week and a half.

- Henderson, NV, USA