10.0
really awful- Crashes / Fires:
- 1 / 2
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 8,457 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
My 2019 Lincoln MKC has a coolant leak internal the engine. It is a known issue listed on the TSB (Technical Service Bulletin), however, Lincoln does not want to knowingly issue a recall. It has been informed as well per a Lincoln Dealership Service Advisor that several Lincoln-??s have been in the dealership with this specific issue In which they feel that Lincoln should issue a recall, however, has not due to them not wanting to be responsible for replacing multiple engines due to the financial expense. I have spoken to Lincoln corporate in which they agreed to assist with the expense, however, will not cover the full amount. I have researched as well as paid over $600 to have a Auto shop confirm that the issue being experienced is not something that one can cause themselves directly to a vehicle regardless of the mileage. This is a 2019 Lincoln MKC in which should absolutely not be taking place as well unsafe and concerning with having a minor traveling in the vehicle. TSB 19-2208
- Crowley, TX, USA
While driving my vehicle on a highway, smoke started to come from the hood. This is approximately 10-15 minutes after I had been driving the vehicle. The smoke became worse and luckily I was able to pull over to turn the vehicle off. The smoke continued to intensify and started to come through the vents. I exited the vehicle and saw fire underneath the the car. Not too long after the entire hood of the vehicle was engulfed in flames, which cause the windshield to bust. The fire department was called and was able to put the fire out. The fire report (xxx)deemed this as accidental and believe a mechanical fire. ('parts of this document have been redacted to protect personally identifiable information pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).')
- Ashburn, VA, USA
Vehicle shut down completely while driving on the highway. The error message "the vehicle has shut down" appearedin on the dashboard. Had there been a Transport trailer behind us, we could have been killed. Ford customer service is doing nothing for us. Very disappointing as my mother now has to drive a vehicle that she is afraid to drive. This car is unsafe!
- Hudson, FL, USA
- Rydal, PA, USA