10.0

really awful
Crashes / Fires:
3 / 0
Injuries / Deaths:
4 / 0
Average Mileage:
10,935 miles

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« Read the previous 20 complaints

problem #77

Jan 012018

MKX

  • miles
TL-contact owns a 2008 Lincoln Mkx -- --- drivers side airbag was replaced a few months ago --- passenger air bag was recalled --- received recall letter from Ford stating to not use passenger seat until airbag is replaced. Ford stated to contact no parts are available for airbag to be replaced --- contact stated vehicle is being used as a family vehicle ---- contact was given number to federal trade commission --- 1recallsassociated with this VIN Jun 01,2016 manufacturer recall number16S26 NHTSA recall number16V384 recall statusrecall incomplete, remedy not yet available summarythe passenger frontal airbag inflator could rupture if the vehicle is involved in a crash where the supplemental frontal airbags are designed to deploy. This defect report is in response to takata dirs 16E-042, 16E-043, 16E-044. Safety risk the passenger frontal airbag inflator could rupture if the vehicle is involved in a crash where the supplemental frontal airbags are designed to deploy. This defect report is in response to takata dirs 16E-042, 16E-043, 16E-044. Remedy owners will be notified by mail and instructed to take their vehicle to a Ford or Lincoln dealer to have their passenger frontal airbag inflator replaced. There will be no charge for this service.

- Clearmont, FL, USA

problem #76

Jul 012016

MKX

  • miles
I am alarmed that nearly two years after a recall that the Lincoln motor company has yet to secure replacement parts for the air bag inflator. Their remedy is just don't use the front passenger seat. This is not really a solution.

- Naples, FL, USA

problem #75

Dec 202017

MKX 6-cyl

  • miles
Takata recall. The contact owns a 2008 Lincoln Mkx. The contact received notification of NHTSA campaign number: 17V024000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Portsmouth Ford Lincoln (400 spaulding turnpike, portsmouth, nh 03801 (603) 433-1221) was contacted and confirmed that the parts were not available for the recall repair. The contact received a notice from tk holdings, alerting him that takata filed for bankruptcy. The contact had not experienced a failure. VIN tool confirms parts not available. Updated 8/15/18

- Eloit, ME, USA

problem #74

Jul 012016

MKX

  • miles
Takata recall received recall notice in July 2016 and as of yet Ford has not notified me that parts are available to fix this serious safety issue.

- Paducah, KY, USA

problem #73

Jan 102017

MKX

  • miles
Safety risk descrpition the passenger frontal airbag inflator could rupture if the vehicle is involved in a crash were the supplemental frontal airbags are designed to deploy. This defect report is in response to dirs 17E001, 17E002, 17E003. Ford is not aware of any reports of accident or injury related to this conditi

- Grass Lake, MI, USA

problem #72

Jun 012016

MKX

  • miles
Recall in place for more than a year with no solution

- Reston, VA, USA

problem #71

Dec 152017

MKX 6-cyl

  • Automatic transmission
  • miles
Takata recall. The contact owns a 2008 Lincoln mkz. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (autonation Lincoln clearwater, 2085 gulf to bay blvd, clearwater, fl 33765 (727) 231-1380) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not made aware of the issue. The contact received a recall notice from tk holdings, alerting him that takata filed for bankruptcy. The contact had not experienced a failure. VIN tool confirms parts not available. Updated 8/27/18

- Pinellas Park, FL, USA

problem #70

Nov 282017

MKX

  • 69,540 miles
Twice this auto was taken to granite Ford, rochester, nh. I was told they have not received the "parts" yet and that Ford Motor Corp. Has not even received this replacement.-most recent 11/28/2017. This is where I purchased the car-I am 82 years old and cannot drive to a dealer in manchester etc.

- Sanbornville, NH, USA

problem #69

Dec 052017

MKX

  • miles
Takata recall. The contact owns a 2008 Lincoln Mkx. The contact received a recall notification for NHTSA campaign number: 16V384000 (air bags). The dealer (chapman Ford, 9371 roosevelt blvd, philadelphia, pa 19114) stated that the parts were unavailable for the repair. The manufacturer was not contacted. The contact had not experienced a failure. VIN tool confirms parts not available.

- Philadelphia, PA, USA

problem #68

Nov 012017

MKX

  • miles
Takata recall

- West Frankfort, IL, USA

problem #67

Jun 012016

MKX

  • miles
The contact owns a 2008 Lincoln Mkx. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called a local dealer (West herr Ford Lincoln of amherst, 10 campbell blvd, buffalo, NY 14228) and was informed that the parts were on backorder. The manufacturer was made aware of the issue and did not assist. The contact had not experienced a failure. VIN tool confirms parts not available.

- Amherst, NY, USA

problem #66

Nov 252017

MKX

  • 50,000 miles
Received safety recall notice. Tried to get appointments with East Carolina auto and truck center, greenville, nc, for the past year or so. Have tried to get it fixed numerous times, but received the same response, "they don't have the parts yet."

- Winterville, NC, USA

problem #65

Nov 212017

MKX 6-cyl

  • miles
Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6). Takata recall VIN [xxx] Ford sent notice of recall long ago and said they would notify me for repair. Even as of today 21 Nov 2017; local Ford says no parts are released to complete the recall.

- Ada, MI, USA

problem #64

Jun 152016

MKX

  • miles
The contact owns a 2008 Lincoln Mkx. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The Lincoln dealer in cathedral city, ca was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.

- Palm Desert, CA, USA

problem #63

Nov 012017

MKX

  • 0 miles
Received notice of the takata recall and contacted service dealers recommended. No one has the parts as it appears they have gone bankrupt. When and is this going to be resolved and by whom? this recall was dated June 2016 and I just got notice of it.

- St Simons Island, GA, USA

problem #62

Nov 142017

MKX

  • miles
Recall incomplete. Remedy not yet available per the dealership and the recall site. Waiting on replacement parts. Dealership said I would recieve something in the mail once the parts are available. I checked on several service visits, same response. I checked the status on the airbag site today as well, same notice showing> recall incomplete. Remedy not yet available

- Southaven, MS, USA

problem #61

Jul 172017

MKX

  • miles
Dealer stated they did not have them in stock on 7-17-17. Dealer never call back with date to replace air bag.

- Romulus, MI, USA

problem #60

Nov 102017

MKX

  • 73,000 miles
Takata recall: Dealer does not have a replacement part. Have checked back with the dealer numerous times since the recall and still has not been repaired.

- Roseville, CA, USA

problem #59

Nov 082017

MKX

  • miles
Takata recall: Replacement parts unavailable after more than 16 months after recall.

- Manor, TX, USA

problem #58

Jun 012016

MKX

  • miles
Takata recall. The contact owns a 2008 Lincoln Mkx. The contact received notification of NHTSA campaign number: 16V384000 (air bags). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called doug gray Ford Inc at (580) 928-3369 (800 N E hwy 66, sayre, ok 73662) where it was confirmed that the parts were not available for the recall remedy. The manufacturer was not notified. The contact had not experienced a failure. VIN tool confirms parts not available/parts distribution disconnect.

- Cheyenne, OK, USA

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