10.0

really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
18,365 miles

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« Read the previous 20 complaints

problem #155

Dec 022018

MKZ

  • 80,000 miles
The heating element in the driver's seat is known to go bad in the 2007 models and I think some 2008 Ford models vehicle also. When I push the electric heat seat button it will turn red for a minute but the heating element will not work in the back or in the seat area of the driver's side. Other people I know have had the same problem with their Ford same here different model and make and have found the solution to be a new wiring harness / connector to replace the factory one apparently one of the wires burnt out from the factory causing it to short. Are videos of this on youtube thank you for any and all help. It started by getting extremely hot and turning off really quick on its own and every time after that turning off quicker and quicker until it would not turn back on only show the red light for a brief minute.......... I have enclosed pictures information for the airbags on the passenger side that are suggested to be replaced again any help in resolving these problems would be greatly appreciate it thank you for the time.

- Browns Mills, NJ, USA

problem #154

Jun 012016

MKZ

  • miles
Takata recall. The contact owns a 2007 Lincoln Mkz. The contact received notification of NHTSA campaign number: 16V384000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair as the recall notice was received over a year ago. The dealer (pompano Ford Lincoln, Inc, 2741 N federal hwy, pompano beach, fl 33064, (954) 782-8110) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was contacted several times and was unable to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.

- Fort Lauderdale, FL, USA

problem #153

Jun 012016

MKZ

  • miles
Takata recall. The contact owns a 2007 Lincoln Mkz. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time as the recall notice was received over a year ago. The dealer robbie roberson Ford (2825 memorial dr, waycross, ga 31503 (912)-283-3131) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not made aware of the issue. The manufacturer was not contacted to confirm if the parts were available. The contact had not experienced a failure. VIN tool confirms parts not available.

- Blackshear, GA, USA

problem #152

Oct 302018

MKZ

  • 0 miles
Takata recall. The contact owns a 2007 Lincoln Mkz. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the parts were not available. The dealer mark moats Ford (20793 county rd 424, defiance, oh 43512. 419-784-5444) was contacted and confirmed that parts were not available for the recall remedy. The contact had not experienced a failure. The manufacturer was notified and informed the contact she would be contacted when parts became available. Parts distribution disconnect.

- Defiance, OH, USA

problem #151

Oct 232018

MKZ

  • miles
Takata recall - at first I was told front passenger seat only should not be used; now latest recall notice says dangerous for driver and passenger because deployment of air bag could cause metal debris to spray occupants. Therefore, I cannot drive and I have not been able to get a rental car from dealer. I need assistance because of my doctor appointments.

- Clinton, MD, USA

problem #150

Jul 182018

MKZ

  • miles
Takata recall... I have been trying to get my air bags fixed and they keep saying they don't have the parts so I'm driving my car because they haven't fixed it yet nor have me a rental for the time being. I called over 4 months ago.

- Elk Grove, CA, USA

problem #149

Jun 012016

MKZ 6-cyl

  • Automatic transmission
  • 50,000 miles
Takata recall. The contact owns a 2007 Lincoln Mkz. While the vehicle was stationary, the air bag indicator illuminated, which was a safety concern. The contact received notification of NHTSA campaign number: 17V384000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Cooper motors, Inc (985 york street, hanover, Pennsylvania 17331, (717) 632-4225) was made aware of the recall and stated that the parts were unavailable. The manufacturer was made aware of the issue and provided the contact with case number: 14515639 in April of 2018. The failure mileage was approximately 50,000. Parts distribution disconnect. *

- Hanover, PA, USA

problem #148

Aug 232018

MKZ

  • 113,000 miles
The contact owns a 2007 Lincoln Mkz. While the contact's son was driving at unknown speeds, a Lincoln town car crashed into the passenger side quarter panel of the vehicle. The air bags failed to deploy. There were no warning indicators illuminated. The contact's son struck the steering wheel and sustained injuries to the chest, head, and bruises. Medical attention was received at the hospital. A police report was filed. The vehicle was towed to an independent mechanic. It was undetermined if the vehicle was destroyed. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was 113,000.

- Lake Charles, LA, USA

problem #147

Jan 102017

MKZ

  • miles
Takata recall. The contact owns a 2007 Lincoln Mkz. The contact received notification of NHTSA campaign number: 17V024000 (air bags). The contact called three different dealers, including scarsdale Ford at 914-472-9500 (located at 887 central park ave, scarsdale, NY 10583). The contact was informed by all three dealers that the parts were not available. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Parts distribution disconnect.

- Brooklyn, NY, USA

problem #146

Mar 022016

MKZ

  • miles
Takata recall. The contact owns a 2007 Lincoln Mkz. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Rivertown Ford (1680 whittlesey rd, columbus, ga 31904, (706) 653-7420) was contacted and confirmed that the parts were not available for the recall remedy. The manufactrer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Parts distribution disconnect.

- Columbus, GA, USA

problem #145

Dec 312017

MKZ

  • 65,000 miles
The contact owns a 2007 Lincoln Mkz. The contact stated that the air bag warning indicator illuminated, which was a safety concern. The vehicle was taken to the local dealer (university Ford North, 5331 N roxboro rd, durham, nc 27712, (919) 536-3673) where the contact was advised to schedule a diagnostic appointment. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The failure mileage was 65,000.

- Durham, NC, USA

problem #144

Jun 012016

MKZ

  • miles
Takata recall. The contact owns a 2007 Lincoln Mkz. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (autonation Ford memphis, 2515 mt moriah rd, memphis, tn 38115, (901)-209-1259) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was notified and did not assist. The contact had not experienced a failure. VIN tool confirms parts not available.

- Memphis, TN, USA

problem #143

Jun 012016

MKZ 6-cyl

  • miles
Takata recall. The contact owns a 2007 Lincoln Mkz. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (hallmark Ford, 921 Mississippi 6, batesville, ms 38606, (662) 563-7684) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was notified and stated that the parts were being shipped to the dealers. The contact had not experienced a failure. VIN tool confirms parts not available. *

- Marks, MS, USA

problem #142

Aug 022018

MKZ

  • miles
Takata recall. The contact owns a 2007 Lincoln Mkz. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Autonation Ford memphis (2515 mt moriah rd, memphis, tn 38115, (901) 209-1259) was contacted and confirmed that the part was not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the part was to become available. The contact had not experienced a failure. Parts distribution disconnect.

- Memphis, TN, USA

problem #141

Jul 232018

MKZ

  • 50,000 miles
I have received multiple notices about NHTSA recall 16V-384 on VIN# (xxxxx) first notice contacted marshall Ford service, call never returned. 2 nd notice contacted pegues hurst Ford longview, tx. Parts were not available. 3rd notice contacted pegues hurst parts dept to see if parts were available. Was told I needed to make an appointment and bring the car in so parts could be ordered, 2-3 days. Asked about a rental car was put on hold then disconnected. Does Ford take this recall seriously? parts of this document have been redacted to protect personally identifiable information pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6)

- Marshall, TX, USA

problem #140

Jul 102017

MKZ

  • miles
Takata recall. The contact owns a 2007 Lincoln Mkz. The contact received notification of NHTSA campaign number: 17V024000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called a local dealer (pioneer Ford sales, 1035 us-151 bus, platteville, wi 53818, (608) 348-2409) and was informed that the recall parts were on backorder. The manufacturer was not contacted. The contact had not experienced a failure. VIN tool confirms parts not available.

- Cuba City, WI, USA

problem #139

Jun 012016

MKZ

  • miles
Takata recall. The contact owns a 2007 Lincoln Mkz. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Kendall Ford of anchorage (1950 gambell St, anchorage, ak 99501) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Parts distribution disconnect.

- Ward Cove, AK, USA

problem #138

Jun 012016

MKZ

  • miles
Takata recall. The contact owns a 2007 Lincoln Mkz. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (chatom motor company Inc, 16835 jordan St, chatom, al 36518, (888)-913-6031) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Millry, AL, USA

problem #137

Jul 162018

MKZ

  • miles
Takata recall. The contact owns a 2007 Lincoln Mkz. The contact received notification of NHTSA campaign number: 16V384000 (air bags) and stated that the part was not available within a reasonable time frame to schedule a recall repair appointment. The dealer (D-patrick Ford Lincoln, 1100 E walnut St, evansville, in 47714, (812) 428-7800) confirmed that the part was not available and indicated that there was a waiting list of 80 vehicles that were waiting for the part. The manufacturer was contacted to address part availability and a loaner vehicle option. The contact had not experienced a failure. Parts distribution disconnect.

- Henderson, KY, USA

problem #136

Jun 022016

MKZ

  • miles
Takata recall. The contact owns a 2007 Lincoln Mkz. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called the local dealer (santa monica Ford Lincoln, 1230 santa monica blvd, santa monica, ca 90404, (310) 451-1588) and was informed that the parts were not available. The manufacturer was not notified. The contact had not experienced a failure. Parts distribution disconnect.

- Playa Del Rey, CA, USA

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