10.0
really awful- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 2 / 0
- Average Mileage:
- 11,227 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
In April 2022 my steering wheel started jerking and I felt my car starting to drive unusual. By the end of April my check engine light was on so I went and got it checked out. Code P0217, P0302, P0316 showed up. I thought this must be a mistake so I took it to the dealership for another look and they told me that this is a common problem with my vehicle and I got the short end of the stick with this vehicle. THE LONG BLOCK NEEDS REPLACING FOR COOLANT INTRUSION INTO CYLINDER 2. I need a brand new engine. The supervisor in the service department said there-??s a technical service bulletin that reads that, TSB#22-2133, Issue: Some 2015-2018 Edge and 2017-2019 Fusion/MKZ/Escape/MKC vehicles equipped with a 2.0L EcoBoost engine may exhibit a low coolant level, white exhaust smoke and/or a runs rough condition with or without an illuminated malfunction indicator lamp (MIL). Diagnostic trouble codes (DTCs) may include P0300, P0301-P0304, P0316, P0217, P1285 and/or P1299 stored in powertrain control module (PCM). This may be due to coolant intrusion into the cylinder. To correct the condition, follow the Service Procedure steps to replace the long block engine assembly. Action: Follow the Service Procedure steps to correct the condition on vehicles that meet all of the following criteria: -?? One of the following vehicles: - 2015-2018 Edge - 2017-2019 Fusion/MKZ built on or before 8-Apr-2019 - 2017-2019 Escape built on or before 16-May-2019 - 2017-2019 MKC built on or before 18-Apr-2019 -?? 2.0L EcoBoost engine -?? Presence of coolant in the engine cylinders, white exhaust smoke and/or a runs rough condition with or without an illuminated MIL. I didn-??t create this issue, it-??s a know problem and I-??m now without a car because I have to replace the engine before using the vehicle again.
- Franklinton, NC, USA
I own a Lincoln mkz reserve it started running rough and i was informed it had a misfire code and the recommendation was to change the coils and spark plugs, after that was done it still wasn't fixed after multiple items on vehicle changed it stopped running altogether and i was told the engine lost compression and that this is common flaw on 2017-2019 Lincoln engines and that ford even has a service bulletin and my sole remedy was to buy a new engine this isn't right someone could be inured if vehicle dies in traffic on top of the fraud by ford they are selling vehicle that intentionally blow there engine after the warranty period, i have send hundred of other poor soul that this has happened to online. the us government needs to take action to stop this fraud
- Cape Coral, FL, USA
I took car in to get oil change found coolant leaking. Car has 32000 miles. I went to ford store and they said coolant is leaking out side of engine and cylinders no 3 and 4 have coolant inside Ford replaced engine. 2.0 Eco bost Engine
- Niles, MI, USA
Purchased cpo with 38K miles on it. A week after owning smoke emitted from exhaust, check engine light came on and car was rough to start, idling hard. Car melted strongly of antifreeze but no visible leaks. Lincoln did inspection and says needs a new engine due to coolant leaking into cylinders and pistons failing. Engine is on backorder for two months. This seems to be a known problem. We are extremely unhappy. Haven't even had the car two weeks before this started happening. We want out of this car!
- Longwood, FL, USA
Started have problems with the heat on the car, took it to the Ford dealership and was told the engine needed to be replaced. According to tsb 19-2346 it is a known defect with this model of vehicle and they refuse to pay for repair due it being out of warranty.
- Battle Creek, MI, USA
Power loss when accelerating hard on the freeway (65mph+). power is significantly reduced, making me a hazard on the road! the vehicle continues to 'limp' until car is turned off and restarted. When I took it to the garage, the valves were found to have major carbon buildup and the #1 cylinder had a cracked spark plug.
- West Valley, UT, USA
Oil pan leak rtv leak. This Mkz is leaking up to 1/4 quart of oil a day.
- West Valley, UT, USA
Vehicle stalls/loses power once fuel reaches below half tank of gas. Ford has issued tsb's on this very issue on many of their other engines, but I've been unable to find a tsb for this issue for my vehicle specifically. Here is the tsb for Ford Focus's with this issue: Ford Motor Company (Ford) is recalling certain 2012-2018 Ford Focus vehicles with a 2.0L gdi or 2.0L gtdi engine. The canister purge valve (cpv) may malfunction, possibly causing excessive vacuum in fuel vapor management system. Tsb # 18S32. When pressure is being released from the gas tank via the fuel door opening, gas sprays out of the opening and goers stuck/hardened to exterior of car.
- Ramsey, MN, USA
While driving in heavy traffic on the interstate attempted to change lanes and accelerate, car suddenly lost power and the "see manual" light illuminated with tool - fortunately was able to coast car off exit ramp safely and pull over, at which point the engine chugged and stalled. First restart "see manual" light still on, sputtered and stalled. Turned off vehicle. 2nd attempt same as 1st. 3rd came on and ran without engine light and seemed to rev up higher than normal, then came back down. No other indications appeared other than "no use of auto brake available"
- Stockton, GA, USA
- Franklinton, NC, USA