10.0

really awful
Crashes / Fires:
7 / 0
Injuries / Deaths:
11 / 0
Average Mileage:
21,675 miles

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« Read the previous 20 complaints

problem #42

Oct 262017

Zephyr

  • miles
Air bag has not been replaced

- Wilmington, NC, USA

problem #41

Jun 012016

Zephyr

  • miles
Takata recall re tk holdings the parts are not available for the recall repair. This recall was issued June 1, 2016. I notified the local dealership here in kingman, AZ (Colorado river Ford).

- Kingman, AZ, USA

problem #40

Sep 072016

Zephyr

  • miles
Have been waiting since Sept 7, 2016 to have recall notice 16S26/NHTSA recall16V-384. Have called the Lincoln motor company in dearborn, Michigan and spoke to melissa : phone: 413-8550 ext.4113. Have not been in a wreck and want vehicle airbag replaced before that happens.

- Elizabeth City, NC, USA

problem #39

Oct 232017

Zephyr 6-cyl

  • 100,000 miles
Takata recall. The contact owns a 2006 Lincoln Zephyr. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the part for the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact stated that the air bag warning indicator illuminated. The contact called greenway Ford (9001 East colonial drive, orlando, fl 32817; 1-888-832-6125) who informed the contact that the parts were not available. The manufacturer was not made aware of the issue. The approximate failure mileage was 100,000. VIN tool confirms parts not available.

- Orlando, FL, USA

problem #38

Oct 202017

Zephyr

  • 145,560 miles
My vehicle has an air bag that is listed as a possible defective unit. Ford and Lincoln have not contacted me about a replacement, and I have traveled to my dealer, carriage Ford, clarksville in 47130, and they tell me it is impossible to obtain one of the replacement devices, and there is no anticipated delivery date for these.

- Jeffersonville, IN, USA

problem #37

Jul 012016

Zephyr

  • 55,000 miles
"takata recall"..in July of 2016, I was notified that my vehicles takata air bag was faulty and needed to be replaced. That was 16 months ago. It is very disturbing to know that if you have an accident, you may be seriously injured by metal fragments emitted from the device. Furthermore, I asked several Lincoln dealer employees, about the air bag recall situation, many replied that they are still waiting for something to be done for their vehicles airbags also. I am 84 years old, I have owned 4 Lincoln cars. It is irresponsible of your company to wait over a year (16 months in my case) to not remedy a potential mechanical hazard in your product. If you have an accident, you might survive it, but the air bag will likely kill you. Unless I hear a great reason for this pitifully long wait for replacement, I plan to sue your takata company and also the Ford Motor Company for negligence and malicious neglect. Best regards

- Evanston, IL, USA

problem #36

Oct 202017

Zephyr

  • miles
Takata recall: Ford dealer is still unable to obtain replacement airbags as of October 20, 2017.

- Palm Bay, FL, USA

problem #35

Jun 222016

Zephyr

  • miles
Takata recall. The contact owns a 2006 Lincoln Zephyr. The contact received notification of NHTSA campaign number: 16V384000 (air bags). The part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The local dealer (wallace Lincoln, 5555 us-1, fort pierce, fl, 34982) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.

- Fort Pierce, FL, USA

problem #34

Jun 012015

Zephyr

  • miles
Takata airbag recall

- Las Vegas, NV, USA

problem #33

Jul 252016

Zephyr

  • 98,000 miles
Takata inflators. I received a recall notice concerning the takata inflators in July of 2016. I have heard nothing since.

- Brick, NJ, USA

problem #32

Jun 012016

Zephyr

  • miles
Takata recall. The contact owns a 2006 Lincoln Zephyr. The contact received notification of NHTSA campaign number: 16V384000 (air bags). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was contacted (sanderson Lincoln, 2121 w bell rd, phoenix AZ, 602-375-7500) and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.

- Glendale, AZ, USA

problem #31

Jun 012016

Zephyr

  • miles
Takata recall. The contact owns a 2006 Lincoln Zephyr. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was contacted (witt Lincoln in san diego, ca: 888-715-1075) and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Parts distribution disconnect.

- San Diego, CA, USA

problem #30

Jun 212016

Zephyr 6-cyl

  • miles
Takata recall. The contact owns a 2006 Lincoln Zephyr. The contact received notification of NHTSA campaign number: 16V384000 (air bags). The part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The local dealer (gary yeomans Ford Lincoln, 1420 N. tomoka farms road, daytona beach, fl 32124) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not notified. The contact had not experienced a failure. VIN tool confirms parts not available. Updated 09/06/17

- Ormond Beach, FL, USA

problem #29

Jul 012016

Zephyr

  • 82,000 miles
Takata recall: I was informed about the takata recall in July 2016, one year ago. A copy of the recall notice is attached. Lincoln claims they do not have the parts to repair the passenger frontal air bag. They do not know when they will get the parts. Since the airbag inflator my rupture in a crash, I have a risk of a serious accident. A Lincoln customer support agent told me that my vehicle has a low risk of the inflator rupturing since the risk depends on the age of the vehicle. My Zephyr is almost 12 years old. Shouldn't Lincoln be repairing 2006 Zephyrs" what is the risk of a dangerous rupture"

- Worthington, OH, USA

problem #28

Jul 182016

Zephyr

  • miles
Takata recall. The contact owns a 2006 Lincoln Zephyr. The contact received notification of NHTSA campaign number: 16V384000 (air bags) however, the part to do the repair was unavailable. The contact called an unknown dealer where she was advised that the part was not available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. The VIN was not available.

- Swedesboro, NJ, USA

problem #27

Mar 012017

Zephyr

  • 59,000 miles
Takata inflators: Re:--letter received from the Lincoln motor company dated March 2017 ***important safety recall***passenger frontal air bag inflator may rupture etc.-- safety recall notice 17S01 / NHTSA recall 17V-024 --the Lincoln motor co., has decided that a defect which relates to motor vehicle safety exists in your vehicle, with VIN shown above. (problem) --- it has now been approx. 5 months since we received above referenced letter and although, we have contacted our local dealership on numerous occasions, there has not been a positive response as to when this recall will be consummated. (letter also stated) a ruptured inflator may result in metal fragments striking vehicle occupants, causing serious injury or death. ( is this to be interpret) -- that now that I have been informed, and continue to drive this vehicle, all liability associated with injury and or death is no longer a responsibility of Lincoln motor co."?" --(recent T.V. news broadcast stated)-- company that manufactured air bags has filed for backruptcy, due to numerous air bag ruptures, that resulted in 19 confirmed deaths. I asked for a loaner car until this matter is resolved an it fell om deaf ears. --what is my next coarse of action."?"

- Poughkeepsie,, NY, USA

problem #26

Feb 132017

Zephyr

  • miles
Takata recall. The contact owns a 2006 Lincoln Zephyr. The contact received notification of NHTSA campaign number: 17V024000 (air bags). The part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The local dealer was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.

- Topsfield, MA, USA

problem #25

Jun 152016

Zephyr

  • miles
Takata recall. The contact owns a 2006 Lincoln Zephyr. The contact received notification of NHTSA campaign number: 16V384000 (air bags). However, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact spoke to pines Ford Lincoln located at 8655 pines blvd, pembroke pines, fl 33024, who stated that the contact should wait for a second notice. The manufacturer was made aware of the issue and stated that parts were not available. The contact had not experienced a failure. VIN tool confirms part not available.

- Pembroke Pines, FL, USA

problem #24

Jun 012016

Zephyr

  • miles
Takata recall. The contact owns a 2006 Lincoln Zephyr. The contact received notification of NHTSA campaign number: 16V384000 (air bags) and stated that the part was not available within a reasonable time frame to schedule the recall repair. The interim recall notice from the manufacturer did not give a specific date for when the part would become available. The contact was unable to determine when the vehicle would be repaired. The dealer was not contacted. The manufacturer was contacted and could not provide an estimated date for when the vehicle would receive the recall repair. The contact was not experiencing a failure. VIN tool confirms parts not available.

- Syracuse, NY, USA

problem #23

Jun 012016

Zephyr

  • miles
Takata recall. NHTSA recall #: 16V384. Mfg. Recall #: 16S26. Has now been one year since recall and still no remedy. Fortunately there has not been an incident but passengers do ride in the car frequently.

- Largo, FL, USA

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