Affected Component: SUSPENSION:FRONT:SHOCK ABSORBER

Date Published
DEC 17, 2015
NHTSA TSB #
10105646
TSB Document
Summary
SOME VEHICLES MAY EXHIBIT A KNOCKING / SQUEAKING NOISE FROM THE FRONT SHOCK ABSORBER WHEN DRIVING ON ROUGH ROADS AND/OR WHEN TURNING THE STEERING WHEEL WHILE THE VEHICLE IS STOPPED. THE NOISE MAY BE DUE TO: • UPPER FRONT STRUT BEARING (A) DAMAGE. (CX-5 AND MAZDA6) • STICK/SLIP BETWEEN THE FRONT STRUT BEARING AND COIL SPRING. • THE BUMP STOPPER (C) MAY BE CONTACTING THE STRUT BEARING WHEN THE FRONT SHOCK ABSORBER IS COMPRESSED, CAUSING A POPPING NOISE. (MAZDA6 ONLY) TO ELIMINATE THE NOISE, THE FOLLOWING MASS-PRODUCTION CHANGES HAVE BEEN MADE: 1. THE MATERIAL AND PRODUCTION METHOD OF THE FRONT STRUT BEARING (A) HAS BEEN CHANGED. (CX-5 AND MAZDA6) 2. A PROTECTOR HAS BEEN INSTALLED ONTO THE COIL SPRING. (CX-5 AND MAZDA6) 3. THE SHAPE OF THE BUMP STOPPER (C) WILL BE MODIFIED IN THE FUTURE. (MAZDA6 ONLY) 4. THE SHAPE OF THE COIL SPRING HAS BEEN CHANGED. (CX-3 ONLY) NOTE: THE PISTON ROD NUT (B) REQUIRES REPLACEMENT.