2019 Mazda CX-3
TSBs (Technical Service Bulletins)
Technical Service Bulletins (TSBs) for the 2019 CX-3 are official communications between Mazda & their dealerships that describe processes for troubleshooting or fixing certain common problems. All vehicle manufacturers are required by U.S. law to make their TSBs available to the public.
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TSB #SA-011-24
Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Read More »
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TSB #06-002-23
Some vehicles may exhibit a light resistance and/or an unusual noise when turning the steering wheel in either direction. This concern may be caused by insufficient lubrication between the worm wheel gear and worm shaft. Read More »
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TSB #06-001-23a
Some vehicles may exhibit wear/peel-off of the leather steering wheel surface causing a poor appearance. This concern may be caused by an insufficient wear resistance of the steering wheel surface. Read More »
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TSB #06-001-23
Some vehicles may exhibit wear/peel-off of the leather steering wheel surface causing a poor appearance. This concern may be caused by an insufficient wear resistance of the steering wheel surface. Read More »
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TSB #02-003-22
Some customers may complain that the steering wheel is off center more than 3??A? even when driving straight on a flat road. Read More »
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TSB #00-001-22
Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Read More »
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TSB #06-001-21-3765b
Light Resistance and/or Unusual Noise When Turning Steering Wheel Left or Right: Some vehicles may exhibit a light resistance and/or an unusual noise when turning the steering wheel in either direction. Read More »
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TSB #06-001-21-3765a
Some vehicles may exhibit a light resistance and/or an unusual noise when turning the steering wheel in either direction. This concern may be caused by the following causes. Read More »
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TSB #06-002-21-3782
Some vehicles may exhibit wear/peel-off of the leather steering wheel surface causing a poor appearance. This concern may be caused by an insufficient wear resistance of the steering wheel surface. Read More »
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TSB #02-003-21-3777
Some customers may complain that the steering wheel is off center more than 3??A? even when driving straight on a flat road. Read More »
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TSB #00-001-21-3768
Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Read More »
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TSB #06-001-21-3765
Some vehicles may exhibit a light resistance and/or an unusual noise when turning the steering wheel in either direction. This concern may be caused by insufficient lubrication of the gear due to uneven and deteriorated grease. Read More »
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TSB #06-001-20-3676
Some vehicles may exhibit a light resistance and/or an unusual noise when turning the steering wheel in either direction. This concern may be caused by insufficient lubrication of the gear due to uneven and deteriorated grease. Read More »
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TSB #02-003-20-3677
Some customers may complain that the steering wheel is off center more than 3??A? even when driving straight on a flat road. Customers having this concern should have their vehicle repaired using the following repair procedure. Read More »
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TSB #06-004-19-3591
Some customers may find a piece of aluminum tape and/or black liquid on the driver side floor. The aluminum tape may have dropped from the bottom of the steering column and the black liquid is grease that has melted and dripped onto the ... Read More »
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TSB #02-004-19-3574
Some customers may complain that the steering wheel is off center more than 3? even when driving straight on a flat road. Read More »
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TSB #MT-012-18
If a vehicle has body vibration or steering wheel shimmy while driving and the root cause is determined to be tire balance, re-balance the tires using a Hunter GSP9700 or equivalent balance machine. Read More »
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TSB #06-001-23
Some vehicles may exhibit wear/peel-off of the leather steering wheel surface causing a poor appearance. This concern may be caused by an insufficient wear resistance of the steering wheel surface. Read More »
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TSB #02-004-22a
Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Read More »
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TSB #02-004-22
Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Read More »
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TSB #02-002-20-3651
Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Read More »
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TSB #02-005-19-3503a
Some vehicles may experience a creaking noise from the front shock absorber when going over bumps. Upon inspection, the coil spring is found to be broken at the lower part without any trace of an accident. Read More »
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TSB #02-003-19-3547
Beginning with the CX-5, grip type front and rear stabilizer bushings have been incorporated for noise prevention purposes. If any type of grease or lubrication is applied to the bushings, it may create noise due to bushing slippage. Read More »
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TSB #02-001-19-3550
Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Read More »
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TSB #02-005-19-3503a
Some vehicles may experience a creaking noise from the front shock absorber when going over bumps. Upon inspection, the coil spring is found to be broken at the lower part without any trace of an accident. Read More »
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TSB #02-014-18-3503
Some vehicles may experience a creaking noise from the front shock absorber when going over bumps. Upon inspection, the coil spring is found to be broken at the lower part without any trace of an accident. Read More »
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TSB #SA-006-22
There have been warranty claims submitted for growling or bearing whine noise in differentials, transfer units and transmissions where the source of the noise was a wheel bearing. Read More »
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TSB #SA-016-19
There have been warranty claims submitted for noise in differentials, transfer units and transmissions where the source of the noise was a wheel bearing. Read More »
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TSB #SA-003-23a
Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may ... Read More »
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TSB #SA-003/23
Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may ... Read More »
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TSB #04-002-21-3809
Some vehicles equipped with electric parking brake (EPB) may exhibit a grinding noise from the rear brakes when braking. This may be caused by the rear brake pads not having the capability to remove the rust from the rear brake discs. Read More »
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TSB #04-007-20-3713a
Some vehicles equipped with electric parking brake (EPB) may exhibit a grinding noise from the rear brakes when braking. This may be caused by the rear brake pads not having the capability to remove the rust from the rear brake discs. Read More »
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TSB #00-002-19-3561
Mazda North American Operations has approved an additional on-car brake lathe as an option for MNAO authorized equipment. The Pro-Cut On-Car Brake Lathe has been added to the MNAO authorized equipment program. Read More »
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TSB #04-002-19-3545
Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may ... Read More »
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TSB #SA-016-24
Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may ... Read More »
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TSB #SA-011-24
Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Read More »
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TSB #SA-010-23
Some customers may experience one or more electrical malfunctions after a vehicle body repair. The newly painted fender stay (2) may be causing a poor front harness (1) ground connection. Read More »
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TSB #04-003-22a
Some vehicles equipped with electric parking brake (EPB) may exhibit a grinding noise from the rear brakes when braking. This may be caused by the rear brake pads not having the capability to remove the rust from the rear brake discs. Read More »
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TSB #SA-078-22
Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may ... Read More »
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TSB #00-001-22
Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Read More »
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TSB #04-007-20-3713
Some vehicles equipped with electric parking brake (EPB) may exhibit a grinding noise from the rear brakes when braking. This may be caused by the rear brake pads not having the capability to remove the rust from the rear brake discs. Read More »
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TSB #00-001-20-3689
Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Read More »
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TSB #SA-019-20
Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may ... Read More »
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TSB #09-010-19-3624
Some customers may experience one or more electrical malfunctions after a vehicle body repair. The newly painted fender stay (2) may be causing a poor front harness (1) ground connection. Read More »
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TSB #00-003-18-3480a
Mazda North American Operations has approved an additional on-car brake lathe as an option for MNAO authorized equipment. The Pro-Cut On-Car Brake Lathe has been added to the MNAO authorized equipment program. Read More »
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TSB #04-001-19-3556
Some customers may report a slight clunk/bang/buzz noise or jolt from the front of the vehicle. This concern will most likely occur during the vehicles first forward movement after starting the engine. Read More »
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TSB #04-007-20-3713
Some vehicles equipped with electric parking brake (EPB) may exhibit a grinding noise from the rear brakes when braking. This may be caused by the rear brake pads not having the capability to remove the rust from the rear brake discs. Read More »
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TSB #SA-062-20
Some customers may complain about the following message displayed in the Multi-Information Display: In the following cases, the MRCC with Stop & Go function system is canceled when the vehicle is traveling at 19 mph (30 km/h) or less: ... Read More »
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TSB #04-007-20-3713a
Some vehicles equipped with electric parking brake (EPB) may exhibit a grinding noise from the rear brakes when braking. This may be caused by the rear brake pads not having the capability to remove the rust from the rear brake discs. Read More »
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TSB #04-007-20-3713
Some vehicles equipped with electric parking brake (EPB) may exhibit a grinding noise from the rear brakes when braking. This may be caused by the rear brake pads not having the capability to remove the rust from the rear brake discs. Read More »
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TSB #05-003-20-3725
Some vehicles may experience the check engine light and automatic transaxle warning light ON with one or more of these DTCs stored in the TCM memory (P0842, P0847, P0872, P0877, P0780, P1738). Read More »
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TSB #07-007-19-3638
Some customers may complain about poor heater performance even after the engine reaches normal operating temperature. This may be caused by a plugged heater core. Read More »
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TSB #01-007-19-3541
When the engine is started for the first time after parking the vehicle overnight in cold conditions (below 32 degrees Fahrenheit / 0 degrees Celsius), some vehicles may exhibit a rough idle and/or the check engine light on with any of ... Read More »
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TSB #01-003-19-3557
Some vehicles may experience the CHECK ENGINE LIGHT ON with DTC P2610 and P2507 stored inmemory after engine start and room fuse 15A (A) removed. Read More »
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TSB #09-037-18-3534a
Some vehicles equipped with MAZDA CONNECT may exhibit the following oil maintenance monitor concerns on the center display: The wrench light (Oil Change Due message) cannot be cleared using MAZDA CONNECT/Applications/Vehicle Status ... Read More »
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TSB #01-015-18-3513a
Some vehicles may experience a lack of power and the check engine light on with DTC P061B:00 and U0401:00 stored in the PCM memory when engine cranking is interrupted and on A/T vehicles, DTC U0442:00 is also stored. Read More »
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TSB #MT-008-18
Some customers may complain about: Intermittent engine no start, Instrument cluster red security indicator light ON, Engine Start/Start Button Amber indicator, light flashing, Battery discharge, Electrical relay buzzing noise. Read More »
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TSB #SA-040-18
Some vehicles may experience a check engine light on and/or failsafe with DTC P061B:00 stored in the PCM. Read More »
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TSB #MT-007-18
ENGINE NO START AND / OR REAR VIEW MONITOR DISPLAY IS BLURRY DUE TO AFTERMARKET ELECTRICAL DEVICE: Some customers may complain about the following: Engine no start. A blurry rear view monitor display. Read More »
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TSB #MT-008-18
ENGINE NO START (KEY NOT DETECTED): Some customers may complain about the following: Intermittent engine no start, Instrument cluster red security indicator light ON, Engine Start/Start Button Amber indicator light flashing. Read More »
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TSB #SA-026-18
If a vehicle is driven on extremely short trips most of the time (where the engine never reaches normal operating temperature), the engine oil may become diluted with fuel and the engine oil level will increase. Read More »
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TSB #SA-011-24
Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Read More »
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TSB #01-005-23a
Some customers may experience the check engine light ON with DTC P0126:00 (Thermostat stuck open) and one or more of the following symptoms: The engine takes longer to warm up The engine temperature gauge fluctuates The low coolant ... Read More »
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TSB #SA-081-23
There is a concern that some water pumps are being replaced that are not faulty, due to signs of a very small coolant leak from the bleed hole. Read More »
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TSB #SA-032-23a
If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by asking if any aftermarket devices have been installed. Read More »
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TSB #01-008-23
Some vehicles may exhibit oil leakage from the drive belt auto tensioner and rattling noises from the engine compartment. Read More »
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TSB #SA-035-23
Some customers may complain of a lack of power under heavy load without any warning lights or DTCs. This concern may be due to a loose or detached hood weatherstrip, which can cause a blockage or restriction in the air intake system. Read More »
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TSB #SA-032-23
If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by asking if any aftermarket devices have been installed. Read More »
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TSB #01-005-23
Some customers may experience the check engine light ON with DTC P0126:00 (Thermostat stuck open) and one or more of the following symptoms: The engine takes longer to warm up. The engine temperature gauge fluctuates. Read More »
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TSB #SA-010-23
Some customers may experience one or more electrical malfunctions after a vehicle body repair. The newly painted fender stay (2) may be causing a poor front harness (1) ground connection. Read More »
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TSB #RF-23-01
When servicing SKYACTIV engine vehicles requiring to replace the Oil Galley Plug and Crush Washer, order the required part numbers below. Read More »
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TSB #MT-004-22
Some vehicles may experience the Check Engine Light ON with DTC P0171 (Fuel Trim too Lean) and possibly DTCs P030X (Misfire). Vehicles having this concern should use the following Inspection/Repair procedure. Read More »
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TSB #01-013-22
Some customers may experience the CHECK ENGINE light ON with DTC P0126:00 (Thermostat stuck open) and one or more of the following symptoms: * The engine takes longer to warm up * The engine temperature gauge fluctuates * The low ... Read More »
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TSB #SA-065-22
Some vehicles equipped with a coolant control valve may exhibit difficulties when refilling the coolant because the control valve is closed and air in the engine cannot escape during ignition ON. Read More »
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TSB #01-012-22
Some vehicles may exhibit accumulation of dried coolant (1) around the water pipe (2). This is caused by a gap between the housing and pipe due to a press fitting during the manufacturing process. Read More »
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TSB #00-001-22
Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Read More »
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TSB #01-011-21-3800a
Some customers may experience the CHECK ENGINE light ON with DTC P0126:00 (Thermostat stuck open) and one or more of the following symptoms: The engine takes longer to warm up, The engine temperature gauge fluctuates, The low coolant ... Read More »
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TSB #MT-002-21
Ethanol is becoming a common additive in gasoline. Gasoline containing ethanol is likely available at your local gasoline station. Typical blends of ethanol include E10 and E85. Read More »
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TSB #SA-047-21
If you receive a customer concern about the CHECK ENGINE light coming on and DTC P3400 (cylinder deactivation system malfunction) stored, the cylinder deactivation oil control valve may be plugged with plastic debris from the oil filter ... Read More »
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TSB #01-006-21-3779a
This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. Read More »
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TSB #MT-002-21
When programming a key or installing a Genuine Mazda Accessory Remote Engine Start system, you may encounter programming difficulty. Read More »
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TSB #MT-001-21
If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal Workshop Manual diagnosis. Read More »
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TSB #01-011-21-3800
Some customers may experience the CHECK ENGINE light ON with DTC P0126:00 (Thermostat stuck open) and one or more of the following symptoms: The engine takes longer to warm up, The engine temperature gauge fluctuates, The low coolant ... Read More »
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TSB #SA-017-21a
CHECK ENGINE LIGHT ON WITH DTC P0126:00 AND ENGINE RUNNING COOLER THAN NORMAL / POOR HEATER PERFORMANCE / LOW ENGINE COOLANT TEMPERATURE (BLUE) LIGHT ON: Some customers may experience the CHECK ENGINE LIGHT ON with DTC P0126:00 ... Read More »
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TSB #SA-017-21
Some customers may experience the CHECK ENGINE LIGHT ON with DTC P0126:00 (Thermostat stuck open) and one or more of the following symptoms: The engine takes longer to warm up. The engine temperature gauge fluctuates. Read More »
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TSB #CSP05c
MULTI-MODEL - MAZDA MOBILE START CUSTOMER SATISFACTION PROGRAM (CSP05). As shared previously, due to planned industry-wide changes in mobile network infrastructure and wireless technology, the Mazda Mobile Start (MMS) accessory was no ... Read More »
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TSB #CSP05d
MULTI-MODEL - MAZDA MOBILE START CUSTOMER SATISFACTION PROGRAM (CSP05). As shared previously, due to planned industry-wide changes in mobile network infrastructure and wireless technology, the Mazda Mobile Start (MMS) accessory was no ... Read More »
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TSB #01-003-21-3776
Some vehicles may experience the CHECK ENGINE LIGHT ON with DTC P2610 and P2507 stored in memory after engine start and room fuse 15A (A) removed. P2610:00: Instrument cluster internal engine off timer performance problem. Read More »
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TSB #00-001-21-3768
Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Read More »
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TSB #CSP05b
MULTI-MODEL - MAZDA MOBILE START CUSTOMER SATISFACTION PROGRAM. As shared previously, due to planned industry-wide changes in mobile network infrastructure and wireless technology, the Mazda Mobile Start (MMS) accessory was no longer ... Read More »
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TSB #SA-035-20b
Some customers may experience the CHECK ENGINE LIGHT ON with DTC P0126:00 (Thermostat stuck open) and one or more of the following symptoms: The engine takes longer to warm up. The engine temperature gauge fluctuates. Read More »
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TSB #CSP05a
MULTI-MODEL - MAZDA MOBILE START CUSTOMER SATISFACTION PROGRAM. As shared previously, due to planned industry-wide changes in mobile network infrastructure and wireless technology, the Mazda Mobile Start (MMS) accessory was no longer ... Read More »
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TSB #MT-005-20
Some customers may complain about high engine oil consumption. Before attempting any repairs, verify the complaint by using the guideline below to determine if an engine repair is necessary: Engine Oil Consumption Inspection Guideline 1. Read More »
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TSB #CSP05
MULTI-MODEL - MAZDA MOBILE START CUSTOMER SATISFACTION PROGRAM. As shared previously, due to planned industry-wide changes in mobile network infrastructure and wireless technology, the Mazda Mobile Start (MMS) accessory was no longer ... Read More »
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TSB #SA-071-20
Currently, the instructions on MGSS recommend the use of Loctite 962T or equivalent when installing a SKYACTIV cylinder head, but it is no longer available. Read More »
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TSB #01-012-20-3738
Some vehicles may experience the check engine light on with DTCs P2096:00, P2097:00 and/or P0524:00 that cannot be cleared by itself, and the check engine light stays on even if the detection condition has gone. Read More »
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TSB #00-001-20-3689
Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Read More »
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TSB #SA-009-20
LACK OF POWER UNDER HEAVY LOAD WITH NO WARNING LIGHTS OR DTCS: Some customers may complain of a lack of power under heavy load without any warning lights or DTCs. Read More »
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TSB #MT-002-19
If an engine assembly is replaced after a catastrophic internal mechanical failure, clean the intake manifold internally before installing a replacement engine assembly. Read More »
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TSB #01-022-19-3657
There is a concern that some water pumps are being replaced that are not faulty, due to signs of a very small coolant leak from the bleed hole. Read More »
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TSB #SA-053-19
GUIDE LINES AND PHOTOS TO DETERMINE IF FLUID/OIL SEEPAGE OR LEAK IS SEVERE ENOUGH TO REQUIRE WARRANTY REPAIR OR TO CLEAN AND MONITOR. Read More »
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TSB #01-019-19-3628
Some vehicles may exhibit oil leakage from the drive belt auto tensioner and rattling noises from the engine compartment. Read More »
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TSB #SA-049-19
Some customers may complain about a Mazda Mobile Start (MMS) system malfunction. Use the information below to troubleshoot the customers complaint: ??A?A? MAZDA MOBILE START (MMS) TROUBLESHOOTING GUIDE ??A?A? CANNOT COMMUNICATE WITH ... Read More »
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TSB #MT-004-19
Some customers may complain about: ??A?A? Intermittent engine no start ??A?A? Instrument cluster red security indicator light ON ??A?A? Engine Start/Start Button Amber indicator light flashing ??A?A? Battery discharge ??A?A? Electrical ... Read More »
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TSB #MT-003-19
Some customers may complain about high engine oil consumption. Before attempting any repairs, verify the complaint by using the guideline below to determine if an engine repair is necessary: Read More »
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TSB #MT-002-19
If an engine assembly is replaced after a catastrophic internal mechanical failure, clean the intake manifold internally before installing a replacement engine assembly. Read More »
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TSB #SA-040-19
Some customers may complain of a lack of power under heavy load without any warning lights or DTCs. This concern may be due to a loose or detached hood weatherstrip, which can cause a blockage or restriction in the air intake system. Read More »
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TSB #01-015-19-3626
Some vehicles may experience a lack of power and the check engine light on with DTC P061B:00 stored in PCM memory under one of the following conditions (A or B). Read More »
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TSB #00-003-19-3583
In support of the new MRT distribution, Mazda will ship to dealers a new Dual Purpose Diagnostic Leak Detector beginning March, 2019. Training videos will be posted to MGSS shortly and Workshop Manual procedures will be revised gradually. Read More »
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TSB #01-005-19-3548
Some vehicles may exhibit the check engine light on with DTC P0456 stored in the PCM memory. P0456: EVAP system leak detected (very small leak). Read More »
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TSB #01-004-19-3558
On some vehicles, a sulfur smell or 'rotten egg' odor may be noticed coming from the exhaust system. The odor is usually noticed after a cold start, fast idle, extended periods of idling and full throttle acceleration. Read More »
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TSB #MT-009-18
If an oil pressure inspection is needed on a SKYACTIV-G engine, use the Special Service Tool (SST) set shown below and refer to the instructions on MGSS online: CX-3: (OIL PRESSURE INSPECTION [SKYACTIV-G 2. Read More »
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TSB #MT-009-18
If an oil pressure inspection is needed on a SKYACTIV-G engine, use the Special Service Tool (SST) set shown below and refer to the instructions on MGSS online: CX-3: (OIL PRESSURE INSPECTION [SKYACTIV-G 2. Read More »
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TSB #SA-029-18
IMPORTANT: If you encounter an IDS inoperative problem with VCM-II license expiration message, follow the instructions below: 1. CLICK HERE to download the resetting tool to your PC desktop. 2. Read More »
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TSB #SA-047-20a
CRACKED REAR DIFFERENTIAL: Be aware that some new AWD vehicles have been found with cracked rear differential cases, as shown below. NOTE: This may affect new vehicles just delivered to the dealer or new vehicles in dealer inventory. Read More »
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TSB #MT-002-19
If an engine assembly is replaced after a catastrophic internal mechanical failure, clean the intake manifold internally before installing a replacement engine assembly. Read More »
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TSB #MT-003/22
Some customers may complain about a tapping or knocking noise coming from the rear seat after fuel fill. Read More »
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TSB #MT-002-21a
Ethanol is becoming a common additive in gasoline. Gasoline containing ethanol is likely available at your local gasoline station. Typical blends of ethanol include E10 and E85. E10: A blend of 10% ethanol and 90% gasoline. Read More »
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TSB #MT-004-20
Some customers may complain about a tapping or knocking noise coming from the rear seat after fuel fill. Read More »
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TSB #00-003-19-3583
In support of the new MRT distribution, Mazda will ship to dealers a new Dual Purpose Diagnostic Leak Detector beginning March, 2019. Training videos will be posted to MGSS shortly and Workshop Manual procedures will be revised gradually. Read More »
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TSB #MT-001-19
Some customers may complain about a tapping or knocking noise coming from the rear seat after fuel fill. Read More »
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TSB #00-003-19-3583
In support of the new MRT distribution, Mazda will ship to dealers a new Dual Purpose Diagnostic Leak Detector beginning March, 2019. Training videos will be posted to MGSS shortly and Workshop Manual procedures will be revised gradually. Read More »
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TSB #MT-002-21a
Ethanol is becoming a common additive in gasoline. Gasoline containing ethanol is likely available at your local gasoline station. Typical blends of ethanol include E10 and E85. E10: A blend of 10% ethanol and 90% gasoline. Read More »
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TSB #PF-24-03
Due to limitations, certain vehicles from 2016 to current models might display an inaccurate transmission part number in the Global Electronic Parts Catalog (GEPC). Read More »
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TSB #SA-011-24
Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Read More »
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TSB #05-002-23
Some vehicles may experience the check engine light and automatic transaxle warning light ON with one or more of these DTCs stored in the TCM memory (P0842, P0847, P0872, P0877, P0780, P1738). Read More »
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TSB #SA-007-23b
The rear differential case could develop a crack in the case, as shown below. NOTE: This could affect new vehicles just delivered to the dealer as well as customer vehicles. Read More »
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TSB #SA-007-23
The rear differential case could develop a crack in the case. NOTE: This could affect new vehicles just delivered to the dealer as well as customer vehicles. Read More »
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TSB #SA-007/23
The rear differential case could develop a crack in the case NOTE: This could affect new vehicles just delivered to the dealer as well as customer vehicles. Read More »
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TSB #SA-068-22
The new SKYACTIV-DRIVE FW6A-EL AT uses "Automatic Transmission Fluid (ATF) Type: FZ". Only use "ATF-FZ" to fill or top off the fluid level. ATF-FZ is specially designed for use in the SKYACTIV-DRIVE series AT. Read More »
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TSB #01-010-22
Some customers may experience a squeaking noise may be heard from the exhaust manifold when the idle speed drops from fast idle to normal idle speed during cold start. This is caused by a variable valve being stuck in the closed position. Read More »
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TSB #SA-038-22
Service part Automatic Transaxles (ATX) manufactured on or after July, 2018 are shipped with a blank TCM that requires configuration. Read More »
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TSB #SA-006-22a
There have been warranty claims submitted for growling or bearing whine noise in differentials, transfer units and transmissions where the source of the noise was a wheel bearing. Read More »
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TSB #SA-006-22
There have been warranty claims submitted for growling or bearing whine noise in differentials, transfer units and transmissions where the source of the noise was a wheel bearing. Read More »
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TSB #00-001-22
Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Read More »
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TSB #SA-009-22
The new AWD rear differential DOES NOT come with a breather cap on the rear of the differential, therefore a new one will need to be ordered and installed when replacing the differential. Read More »
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TSB #05-001-21-3826
Some vehicles may experience the check engine light and automatic transaxle warning light ON with one or more of these DTCs stored in the TCM memory (P0842, P0847, P0872, P0877, P0780, P1738). P0842:00 - Oil pressure switch No. Read More »
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TSB #SA-032-21
There have been warranty claims submitted for growling or bearing whine noise in differentials, transfer units and transmissions where the source of the noise was a wheel bearing. Read More »
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TSB #SA-033-21
The rear differential case could develop a crack in the case, as shown below. NOTE: This could affect new vehicles just delivered to the dealer as well as customer vehicles. Read More »
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TSB #01-008-21-3787
Some vehicles may experience a lack of power and the check engine light on with DTC P061B:00 stored in PCM memory under one of the following conditions (A or B). Read More »
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TSB #00-001-21-3768
Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Read More »
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TSB #SA-047-20b
CRACKED REAR DIFFERENTIAL. The rear differential case could develop a crack in the case, as shown below. NOTE: This could affect new vehicles just delivered to the dealer as well as customer vehicles. Read More »
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TSB #05-005-20-3752
Some customers may complain of a whining noise from the automatic transaxle when driving at 10 mph and above. Read More »
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TSB #SSPC0
SSPC0 - CALIFORNIA REGISTERED VEHICLES DIAGNOSTIC TROUBLE CODES (DTC) CONCERN: Mazda Motor Corporation has decided to conduct a Special Service Program (SSP) on certain 2019 CX-3, Mazda3 and MX-5 as well as 2018 Mazda6 vehicles and ... Read More »
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TSB #05-003-20-3725
Some vehicles may experience the check engine light and automatic transaxle warning light ON with one or more of these DTCs stored in the TCM memory (P0842, P0847, P0872, P0877, P0780, P1738). Read More »
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TSB #SA-053-20
When replacing manual or automatic transmission, make sure to remove the plug from the old transmission (as shown below) and then re-install it to the new transmission with a new washer. Read More »
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TSB #SA-047-20
Be aware that some new AWD vehicles have been found with cracked rear differential cases, as shown below. NOTE: This may affect new vehicles just delivered to the dealer or new vehicles in dealer inventory. Read More »
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TSB #00-001-20-3689
Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Read More »
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TSB #SA-030-20
Service part Automatic Transaxles (ATX) manufactured on or after July, 2018 are shipped with a blank TCM that requires configuration. NOTE: The following Caution is included with every ATX that requires configuration. Read More »
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TSB #SA-058-19
WARRANTY GUIDELINES FOR RETURNED TRANSMISSION CORES. Be advised that the Mazda Remanufactured Transmission Center (MRTC) has found that up to 30% of the returned transmission cores either included the wrong transmission oil cooler, or the ... Read More »
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TSB #SA-053-19
GUIDE LINES AND PHOTOS TO DETERMINE IF FLUID/OIL SEEPAGE OR LEAK IS SEVERE ENOUGH TO REQUIRE WARRANTY REPAIR OR TO CLEAN AND MONITOR. Read More »
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TSB #05-004-19-3466
Some vehicles may experience the check engine light and automatic transaxle warning light ON with one or more of these DTCs stored in the TCM memory (P0842, P0847, P0872, P0877, P0780, P1738). P0842:00 - Oil pressure switch No. Read More »
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TSB #05-002-19-3576
Some customers may complain of a whining noise from the automatic transaxle when driving at 10 mph and above. Read More »
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TSB #05-002-23
Some vehicles may experience the check engine light and automatic transaxle warning light ON with one or more of these DTCs stored in the TCM memory (P0842, P0847, P0872, P0877, P0780, P1738). Read More »
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TSB #SA-038-22
Service part Automatic Transaxles (ATX) manufactured on or after July, 2018 are shipped with a blank TCM that requires configuration. Read More »
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TSB #SA-038-22
Service part Automatic Transaxles (ATX) manufactured on or after July, 2018 are shipped with a blank TCM that requires configuration. Read More »
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TSB #03-001-19-3505b
Some vehicles may exhibit a squeak noise from the right front driveshaft at the automatic transaxle when driving. Read More »
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TSB #SA-009-22
The new AWD rear differential DOES NOT come with a breather cap on the rear of the differential, therefore a new one will need to be ordered and installed when replacing the differential. Read More »
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TSB #05-002-19-3576
Some customers may complain of a whining noise from the automatic transaxle when driving at 10 mph and above. Read More »
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TSB #SA-037-18
Service part Automatic Transaxles (ATX) manufactured on or after July, 2018 are shipped with a blank TCM that requires configuration. Read More »
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TSB #07-003-24
Some customers may complain that the ambient temperature on the instrument cluster is displayed more than 50 A?F (10 A?C) lower than the actual temperature, resulting in insufficient performance of the air conditioning. Read More »
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TSB #SA-008-24
Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns. Read More »
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TSB #01-007-23a
The Mazda DCA-8000 is required for all warranty battery testing. If the Mazda DCA-8000 is not used, incorrect battery testing may result in unnecessary battery replacement. Read More »
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TSB #SA-032-23a
If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by asking if any aftermarket devices have been installed. Read More »
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TSB #00-001-23
In support of the new Mazda MX-5 and CX-3, Mazda will make available for loan on an ??A?A?as-needed??A?A? basis, a Special Service Tool (SST) to allow for the radar aiming of the blind spot monitoring (BSM) system. Read More »
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TSB #SA-032-23
If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by asking if any aftermarket devices have been installed. Read More »
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TSB #SA-033-23
Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns. Read More »
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TSB #01-007-23
The Mazda DCA-8000 is required for all warranty battery testing. If the Mazda DCA-8000 is not used, incorrect battery testing may result in unnecessary battery replacement. Read More »
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TSB #09-016-23
Speedometer replacement procedure Read More »
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TSB #SA-010-23
Some customers may experience one or more electrical malfunctions after a vehicle body repair. The newly painted fender stay (2) may be causing a poor front harness (1) ground connection. Read More »
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TSB #07-002-23
Some customers may complain that the ambient temperature on the instrument cluster is displayed more than 50 A?F (10A?C) lower than the actual temperature, resulting in insufficient performance of the air conditioning. Read More »
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TSB #SA-041-22c
Some customers may complain about infotainment center display: * Ghost Touch * DTC B108E:04 may be stored (Touch screen operates by itself) * Surface Peeling * DTC B108E:04 may be stored * Spider Cracks * White ... Read More »
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TSB #09-018-22b
Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 74.00.324 or later). The system performance has been improved as follows: Ver. 74.00. Read More »
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TSB #22-01R
Repair kits are available to replace just the screen. There is no need to replace the entire infotainment display unit as the supply chain has been heavily impacted due to the global shortage of semiconductors. Read More »
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TSB #SA-075-22
If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by asking if any aftermarket devices have been installed. Read More »
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TSB #SA-074-22
Some customers may complain the HVAC system not maintaining the correct temperature or the ambient (outside) temperature reading incorrectly. This is caused by a failure in the ambient temperature sensor. Read More »
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TSB #SA-066-22
Some vehicles may have one of the following DTCs stored in memory along with a system status notice on the Multi-information display OR display a system status notice with no DTC: * C1001:92 - Forward sensing camera (FSC) poor field of ... Read More »
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TSB #SA-067-22
Some customers may complain about the following message displayed in the Multi-Information Display: In the following cases, the MRCC with Stop & Go function system is canceled when the vehicle is traveling at 19 mph (30 km/h) or less: * ... Read More »
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TSB #09-041-22
If the right-side Blind Spot Monitoring (BSM) control module is replaced for any reason, it is also necessary to replace the left-side BSM control module in order to complete the radar aiming procedure. Read More »
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TSB #RF-22-01
Some customers may complain about infotainment center display ghost touch (touch screen operates by itself), surface peeling or spider cracks. Repair kits are available to replace just the screen. Read More »
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TSB #SA-041-22c
Some customers may complain about infotainment center display: - Ghost Touch (Touch screen operates by itself) - Spider Cracks - Surface Peeling - White dots Read More »
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TSB #SA-001-22d
Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns. Read More »
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TSB #01-008-22
Some vehicles may experience a lack of power and the check engine light on with DTC P061B:00 stored in PCM memory under one of the following conditions (A or B). Read More »
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TSB #01-006-22
This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. Read More »
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TSB #09-018-22
Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 74.00.311 or later). Read More »
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TSB #SA-001-22c
Use the symptom troubleshooting tables to diagnose MAZDA CONNECT concerns. Read More »
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TSB #SA-026-22
Apple CarPlay / Android Auto Frequently Asked Questions (FAQs) Read More »
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TSB #SA-001-22c
Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns. Read More »
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TSB #01-003/22
The Mazda DCA-8000 is required for all warranty battery testing. If the Mazda DCA-8000 is not used, incorrect battery testing may result in unnecessary battery replacement. Read More »
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TSB #SA-001-22
Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns. Read More »
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TSB #SA-001/22
Symptom troubleshooting tables to diagnose MAZDA CONNECT concerns. No. 1 Blank Screen No. 2. Rear View Camera is not displayed No. 3 Rebooting No. 4 Infotainment System Has No Sound No. 5 Commander Switch Does Not Work No. Read More »
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TSB #01-006-21-3779b
Battery Maintenance: This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. Read More »
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TSB #SA-052-21
For improvement of electrical diagnosis, the SKYACTIV??A? Wiring Terminal Test Kits has been delivered all the dealers. Read More »
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TSB #SA-019-21d
MAZDA CONNECT SYMPTOM TROUBLESHOOTING [6TH GENERATION VEHICLES]. Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns. Read More »
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TSB #SA-019-21c
MAZDA CONNECT SYMPTOM TROUBLESHOOTING [6TH GENERATION VEHICLES]. Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns. Read More »
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TSB #SA-046-21
Some customers may complain about incorrect MAZDA CONNECT clock time. This may be caused by an incorrect clock GPS Sync setting. Read More »
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TSB #15-002-21-3812
Some customers may experience a SBS/SCBS, LAS/LDWS and/or HBC warning light on. A system error message may also be found in the center display. DTC U3000:04-0A (Forward sensing camera (FSC) internal malfunction). Read More »
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TSB #SA-019-21a
MAZDA CONNECT SYMPTOM TROUBLESHOOTING [6TH GENERATION VEHICLES]. Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns. Read More »
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TSB #SA-029-21a
APPLE CARPLAY / ANDRID AURO FREQUENTLY ASKED QUESTIONS (FAQ) The following vehicles are not equipped with Apple CarPlay / Android Auto, but it can be activated using MDARS. Read More »
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TSB #MT-002-21
When programming a key or installing a Genuine Mazda Accessory Remote Engine Start system, you may encounter programming difficulty. Read More »
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TSB #MT-001-21
If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal Workshop Manual diagnosis. Read More »
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TSB #08-002-21-3788
Some customers may experience the airbag warning light ON with DTC B00A0:09 stored in the SAS control module memory when the battery voltage is low. DTC B00A0:09 (Occupant classification sensor internal signal output unstable). Read More »
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TSB #MT-001-21
If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal Workshop Manual diagnosis. Read More »
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TSB #01-005-21-3778
The Mazda DCA-8000PM is required for all warranty battery testing. If the Mazda DCA-8000PM is not used, incorrect battery testing may result in unnecessary battery replacement. Read More »
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TSB #01-006-21-3779
This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. Read More »
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TSB #01-003-21-3776
Some vehicles may experience the CHECK ENGINE LIGHT ON with DTC P2610 and P2507 stored in memory after engine start and room fuse 15A (A) removed. P2610:00: Instrument cluster internal engine off timer performance problem. Read More »
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TSB #09-002-21-3770
In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer Read More »
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TSB #MT-006-20
Some customers may complain about the following MAZDA CONNECT??A?A? Temperature Warning message: ??A?A? Display is too Hot. Screen performance may be decreased until it cools. Read More »
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TSB #09-036-20-3756
Some vehicles may exhibit a Connectivity Master Unit (CMU), a BLUETOOTH??A? hands-free unit or text messaging related concerns. Read More »
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TSB #09-035-20-3746
Some vehicles may have multiple warning lights on while driving with DTCs U0131:00 and/or U0151:00 stored. Read More »
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TSB #SA-070-20
APPLE CARPLAY / ANDROID AUTO FREQUENTLY ASKED QUESTIONS (FAQ): NOTE: The following vehicles are not equipped with Apple CarPlay / Android Auto, but it can be activated using MDARS. Read More »
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TSB #SA-063-20
When performing vehicle services such as control unit software update, control unit registration/activation, CMU log data retrieval, etc., always use the GR8 battery charger SST to maintain battery voltage. Read More »
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TSB #MT-001-20
If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal Workshop Manual diagnosis. Read More »
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TSB #08-001-20-3696a
Some customers may experience the airbag warning light ON with DTC B00A0:09 stored in the SAS control module memory when the battery voltage is low. ??A?A? DTC B00A0:09 (Occupant classification sensor internal signal output unstable). Read More »
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TSB #SA-041-20
Some customers may complain about incorrect MAZDA CONNECT clock time. This may be caused by an incorrect clock GPS Sync setting. Read More »
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TSB #SA-011-20a
Some customers may complain about a MAZDA CONNECT system reboot or blank screen. Use the troubleshooting chart below to repair the vehicle. Read More »
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TSB #01-002-20-3678
Some vehicles may experience the CHECK ENGINE LIGHT ON with DTC P2610 and P2507 stored in memory after engine start and room fuse 15A (A) removed. Read More »
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TSB #SA-009-20
LACK OF POWER UNDER HEAVY LOAD WITH NO WARNING LIGHTS OR DTCS: Some customers may complain of a lack of power under heavy load without any warning lights or DTCs. Read More »
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TSB #SA-011-20
Some customers may complain about a MAZDA CONNECT system reboot or blank screen. Use the troubleshooting chart below to repair the vehicle. Read More »
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TSB #09-003-20-3671
In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. Read More »
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TSB #SA-049-19
Some customers may complain about a Mazda Mobile Start (MMS) system malfunction. Use the information below to troubleshoot the customers complaint: ??A?A? MAZDA MOBILE START (MMS) TROUBLESHOOTING GUIDE ??A?A? CANNOT COMMUNICATE WITH ... Read More »
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TSB #MT-004-19
Some customers may complain about: ??A?A? Intermittent engine no start ??A?A? Instrument cluster red security indicator light ON ??A?A? Engine Start/Start Button Amber indicator light flashing ??A?A? Battery discharge ??A?A? Electrical ... Read More »
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TSB #SA-047-19
Some customers may have one or more of the following complaints: ??A?A? Infotainment system reboots at times ??A?A? SiriusXM function grayed out ??A?A? SiriusXM stops playing ??A?A? No sound from SiriusXM but other sources work ??A?A? ... Read More »
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TSB #07-007-19-3638
Some customers may complain about poor heater performance even after the engine reaches normal operating temperature. This may be caused by a plugged heater core. Read More »
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TSB #09-010-19-3624
Some customers may experience one or more electrical malfunctions after a vehicle body repair. The newly painted fender stay (2) may be causing a poor front harness (1) ground connection. Read More »
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TSB #09-031-19-3625
After the installation of a new instrument cluster, the message "Fctry" or ??A???A???A?Factory??A???A???A? is displayed instead of the odometer. This concern may also occur when a room fuse is installed in a new vehicle. Read More »
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TSB #SA-031-19
Some customers may complain about incorrect MAZDA CONNECT clock time. This may be caused by an incorrect clock GPS Sync setting. Read More »
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TSB #SA-029-19
Due to a database error discovered with IDS 114.00-114.02 release (which affects Recall 3719F), it will be necessary to uninstall IDS 114 and install IDS 113.00 and 113.06 update. Read More »
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TSB #09-022-19-3599
Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 70.00.335C or later). NOTE:For 2016 CX-9 with version earlier than 59.00. Read More »
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TSB #SA-006-19a
Some customers may complain about a MAZDA CONNECT system reboot or blank screen. Use the flowchart below to repair the vehicle. Read More »
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TSB #SA-001-19b
APPLE CARPLAY??A?A? / ANDROID AUTO??A?A? FREQUENTLY ASKED QUESTIONS (FAQ) Read More »
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TSB #SA-001-19a
APPLE CARPLAY??A?A? / ANDROID AUTO??A?A? FREQUENTLY ASKED QUESTIONS (FAQ). Many frequently asked question and the answers. Read More »
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TSB #MSP53
Subject: Mazda Service Program (MSP) 53. 2019 CX-3 & 2018-2019 MX-5 With Direct Tire Pressure Monitoring System (TPMS) Panic Alarm System Activates While Driving. Read More »
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TSB #09-013-19-3580
On certain subject vehicles, it is possible that the panic alarm system may activate while driving, and the horn may sound intermittently and hazard warning lights may flash. Read More »
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TSB #09-010-19-3577
Some customers may experience one or more electrical malfunctions after a vehicle body repair. The newly painted fender stay (2) may be causing a poor front harness (1) ground connection. Read More »
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TSB #SA-006-19
Some customers may complain about a MAZDA CONNECT system reboot or blank screen. Use the flowchart below to repair the vehicle. Read More »
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TSB #01-006-19-3549
The vehicles listed above are equipped with a push button start/stop ignition system. Unlike previous Mazda models, there is no key cylinder on the steering column. Read More »
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TSB #01-001-19-3551
This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. Read More »
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TSB #01-002-19-3552
The Mazda GR8-1291 is required for all warranty battery testing. If the Mazda GR8-1291 is not used, incorrect battery testing may result in unnecessary battery replacement. Read More »
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TSB #SA-047-18
Some customers may complain about a MAZDA CONNECT system reboot or blank screen. Use the flowchart below to repair the vehicle. Read More »
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TSB #15-002-18-3502a
Some customers may complain about one or more warning lights ON when they start the vehicle during hot weather. Read More »
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TSB #MT-002-18
Some customers may complain about improper operation of the MAZDA CONNECT system when streaming music with audio source aha/Pandora/Stitcher/Bluetooth? and the same device is also connected to the USB port for charging. Read More »
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TSB #MT-010-18
Some vehicles (with MAZDA CONNECT) may exhibit a condition where DTC U0323(PCM) / U0423(ABS) /U3000(IC) CANNOT be deleted when the TPMS warning light flashes and/or the TCS/DSC indicator lights are illuminated. Read More »
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TSB #MT-011-18
SMS (Short Message Service) messages received by paired phones (Android and iPhone 5 iOS 7.0 or higher) can be downloaded, displayed, and played (text to voice) on vehicles equipped with MAZDA CONNECT. Read More »
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TSB #MT-010-18
Some vehicles (with MAZDA CONNECT) may exhibit a condition where DTC U0323(PCM) / U0423(ABS) /U3000(IC) CANNOT be deleted when the TPMS warning light flashes and/or the TCS/DSC indicator lights are illuminated. Read More »
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TSB #09-037-18-3534a
Some vehicles equipped with MAZDA CONNECT may exhibit the following oil maintenance monitor concerns on the center display: The wrench light (Oil Change Due message) cannot be cleared using MAZDA CONNECT/Applications/Vehicle Status ... Read More »
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TSB #MT-004-18
If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal Workshop Manual diagnosis. Read More »
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TSB #MT-007-18
Some customers may complain about the following: Engine no start. A blurry rear view monitor display. This may be caused by an aftermarket accessory device. Some aftermarket electrical devices (e.g. Read More »
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TSB #MT-008-18
Some customers may complain about: Intermittent engine no start, Instrument cluster red security indicator light ON, Engine Start/Start Button Amber indicator, light flashing, Battery discharge, Electrical relay buzzing noise. Read More »
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TSB #09-035-18-3509
Some customers may experience one or more electrical malfunctions after a vehicle body repair. The newly painted fender stay (2) may be causing a poor front harness (1) ground connection. Read More »
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TSB #SA-036-18
MAZDA MOBILE START (MMS) APP ERROR MESSAGE INSTALLED ON ANDROID DEVICES: Customers may get an error message "Device no longer has access or service." for the MMS APP installed on android devices starting 8/1/18. Read More »
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TSB #SA-035-18
MAZDA MOBILE START (MMS) UPDATE INSTRUCTIONS: The current installation instructions for Mazda Mobile Start (MMS) on a 2019 CX-3 are incorrect when inserting the hood switch wire into the C-01 connector. Read More »
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TSB #MT-004-18
ELECTRICAL CONCERN AND/OR MULTIPLE DTC'S DUE TO AFTERMARKET DEVICE: If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored... Read More »
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TSB #MT-007-18
ENGINE NO START AND / OR REAR VIEW MONITOR DISPLAY IS BLURRY DUE TO AFTERMARKET ELECTRICAL DEVICE: Some customers may complain about the following: Engine no start. A blurry rear view monitor display. Read More »
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TSB #09-010-18-3440a
Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 59.00.546 or later). NOTE: For 2016 CX-9 with version earlier than 59.00. Read More »
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TSB #SA266
MAZDA Mobile start (MMS) cannot communicate with vehicle Read More »
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TSB #01-007-23
The Mazda DCA-8000 is required for all warranty battery testing. If the Mazda DCA-8000 is not used, incorrect battery testing may result in unnecessary battery replacement. Read More »
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TSB #08-002-23
Some customers may experience the airbag warning light ON with DTC B00A0:09 stored in the SAS control module memory when the battery voltage is low. DTC B00A0:09 (Occupant classification sensor internal signal output unstable). Read More »
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TSB #01-006-21-3779a
This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. Read More »
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TSB #08-001-20-3696
Some customers may experience the airbag warning light ON with DTC B00A0:09 stored in the SAS control module memory when the battery voltage is low. DTC B00A0:09 (Occupant classification sensor internal signal output unstable). Read More »
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TSB #MT-004-18
If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal Workshop Manual diagnosis. Read More »
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TSB #MT-008-18
Some customers may complain about: Intermittent engine no start, Instrument cluster red security indicator light ON, Engine Start/Start Button Amber indicator, light flashing, Battery discharge, Electrical relay buzzing noise. Read More »
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TSB #SA-050-23
Some customers may complain about scratches on the instrument cluster lens. Read More »
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TSB #07-002-23
Some customers may complain that the ambient temperature on the instrument cluster is displayed more than 50 A?F (10A?C) lower than the actual temperature, resulting in insufficient performance of the air conditioning. Read More »
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TSB #SA-039-22
Some customers may complain about scratches on the instrument cluster lens. Read More »
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TSB #09-009-19-3566
In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. Read More »
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TSB #09-016-23
Speedometer replacement procedure Read More »
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TSB #09-024-22
In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. Read More »
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TSB #SA-001-22b
Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns. Read More »
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TSB #SA-001/22
Symptom troubleshooting tables to diagnose MAZDA CONNECT concerns. No. 1 Blank Screen No. 2. Rear View Camera is not displayed No. 3 Rebooting No. 4 Infotainment System Has No Sound No. 5 Commander Switch Does Not Work No. Read More »
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TSB #09-021-21-3818b
All Mazda Connect vehicles in new car inventory must be updated to the software version listed below in this TSB as part of the New Car Ready Step 3 process. Make sure the new vehicle specialist receives a copy of this bulletin. Read More »
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TSB #09-030-20-3740
All Mazda Connect vehicles in new car inventory must be updated to the software version listed below in this TSB as part of the New Car Ready Step 3 process. Make sure the new vehicle specialist receives a copy of this bulletin. Read More »
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TSB #09-022-19-3599a
All Mazda Connect vehicles in new car inventory must be updated to the software version listed below in this TSB as part of the New Car Ready Step 3 process. Make sure the new vehicle specialist receives a copy of this bulletin. Read More »
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TSB #SA-047-18
Some customers may complain about a MAZDA CONNECT system reboot or blank screen. Use the flowchart below to repair the vehicle. Read More »
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TSB #SA-016-18
If the MAZDA CONNECT Connectivity Master Unit (CMU) is replaced due to failure, the replacement CMU may have a navigation system software error. To resolve this concern, after the installation of the new CMU, check the software version. Read More »
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TSB #00-002-20-3749
In support of the new Mazda MX-5 and CX-3, Mazda will make available for loan on an ??A?A?as-needed??A?A? basis, a Special Service Tool (SST) to allow for the radar aiming of the blind spot monitoring (BSM) system. Read More »
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TSB #SA-010-23
Some customers may experience one or more electrical malfunctions after a vehicle body repair. The newly painted fender stay (2) may be causing a poor front harness (1) ground connection. Read More »
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TSB #SA-036-21
Some vehicles may have one of the following DTCs stored in memory along with a system status notice on the Multi-information display OR display a system status notice with no DTC: C1001:92 - Forward sensing camera (FSC) poor field of view ... Read More »
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TSB #09-010-19-3624
Some customers may experience one or more electrical malfunctions after a vehicle body repair. The newly painted fender stay (2) may be causing a poor front harness (1) ground connection. Read More »
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TSB #09-003-19-3555a
Some customers may complain of condensation/fog inside the front (headlamp/headlight) or rear (taillamp/taillight) combination lights. Read More »
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TSB #09-003-19-3555
Some customers may complain of condensation/fog inside the front (headlamp/headlight) or rear (taillamp/taillight) combination lights. Read More »
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TSB #09-003-19-3555a
Some customers may complain of condensation/fog inside the front (headlamp/headlight) or rear (taillamp/taillight) combination lights. Read More »
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TSB #09-041-18-3533
Some customers may notice water entry into the front combination lights. This is due to poor sealing where rain or other water can enter inside the light. Read More »
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TSB #09-003-19-3555a
Some customers may complain of condensation/fog inside the front (headlamp/headlight) or rear (taillamp/taillight) combination lights. Read More »
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TSB #09-031-20b
Some vehicles may exhibit a distorted image or no image from the rear mount camera when shifted into reverse. Due to friction, the coating of camera socket terminals may wear out, creating high electrical resistance. Read More »
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TSB #09-031/20a
Be advised that TSB "09-031/20 - REAR MOUNT CAMERA IMAGE NOT CLEAR/NO IMAGE ON SCREEN" is no longer valid and has been superseded by "RECALL 6023G - 2014-2018 MAZDA3 AND 2016-2019 CX-3 - REARVIEW IMAGE MAY NOT DISPLAY PROPERLY". Read More »
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TSB #00-001-23
In support of the new Mazda MX-5 and CX-3, Mazda will make available for loan on an ??A?A?as-needed??A?A? basis, a Special Service Tool (SST) to allow for the radar aiming of the blind spot monitoring (BSM) system. Read More »
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TSB #09-025-23
Some customers may complain that the frequency of replenishing the window washer liquid is higher than expected, or they may complain of leakage at or around the washer motor (1). Read More »
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TSB #SA-012-23
Some customers may report an odor or water in the HVAC system and upon inspection, the cabin air filter may be found to be wet. Read More »
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TSB #SA-010-23
Some customers may experience one or more electrical malfunctions after a vehicle body repair. The newly painted fender stay (2) may be causing a poor front harness (1) ground connection. Read More »
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TSB #09-014-21-3802a
Some vehicles may exhibit a crack in the lower center area of the windshield. This may be caused by fixtures located at the center of the cowl grille, which result in higher pressures applied to the windshield. Read More »
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TSB #09-022-21-3815
Some customers may complain that the frequency of replenishing the window washer liquid is higher than expected, or they may complain of leakage at around the washer motor (1). Read More »
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TSB #09-014-21-3802
Some vehicles may exhibit a crack in the lower center area of the windshield. This may be caused by fixtures located at the center of the cowl grille, which result in higher pressures applied to the windshield. Read More »
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TSB #SA-015-21
Some customers may complain that the Blind Spot Monitoring (BSM) system is inoperative. The symptoms may include: When the ignition is switched ON, the warning indicator light turns ON momentarily and then turns off after a few seconds. Read More »
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TSB #00-002-20-3749
In support of the new Mazda MX-5 and CX-3, Mazda will make available for loan on an ??A?A?as-needed??A?A? basis, a Special Service Tool (SST) to allow for the radar aiming of the blind spot monitoring (BSM) system. Read More »
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TSB #09-031-20-3736
Some vehicles may exhibit a distorted image or no image from the rear mount camera when shifted into reverse. Due to friction, the coating of camera socket terminals may wear out, creating high electrical resistance. Read More »
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TSB #SA-062-20
Some customers may complain about the following message displayed in the Multi-Information Display: In the following cases, the MRCC with Stop & Go function system is canceled when the vehicle is traveling at 19 mph (30 km/h) or less: ... Read More »
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TSB #SA-027-19
Accessory instructions can be found in the Accessory eCatalog. https://ecatalog.trademotion.com/. Audio/Electrical, Exterior, Interior: - Mazda Mobile Start (MMS) - Remote Engine Start - Wireless Charging Pad - Mirror - Navigation - Rear ... Read More »
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TSB #09-010-19-3624
Some customers may experience one or more electrical malfunctions after a vehicle body repair. The newly painted fender stay (2) may be causing a poor front harness (1) ground connection. Read More »
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TSB #09-014-21-3802a
Some vehicles may exhibit a crack in the lower center area of the windshield. This may be caused by fixtures located at the center of the cowl grille, which result in higher pressures applied to the windshield. Read More »
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TSB #SA-039-23a
Some vehicles may experience exterior trim heat damage when parked near a glass building or Low-E windows. This may be caused by the sun's reflection. Read More »
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TSB #SA-040-21
Some vehicles may experience exterior trim heat damage when parked near a glass building or Low-E windows. This may be caused by the sun's reflection. Read More »
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TSB #MT-003-21
Some vehicles may experience exterior trim heat damage when parked near a glass building. This may be caused by the suns reflection. Read More »
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TSB #MT-007-18
ENGINE NO START AND / OR REAR VIEW MONITOR DISPLAY IS BLURRY DUE TO AFTERMARKET ELECTRICAL DEVICE: Some customers may complain about the following: Engine no start. A blurry rear view monitor display. Read More »
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TSB #SA-012-23
Some customers may report an odor or water in the HVAC system and upon inspection, the cabin air filter may be found to be wet. Read More »
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TSB #SA-074-22
Some customers may complain the HVAC system not maintaining the correct temperature or the ambient (outside) temperature reading incorrectly. This is caused by a failure in the ambient temperature sensor. Read More »
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TSB #07-005-21-3836
Some customers may complain about warm air from the climate control vents. This may be caused by improper brazing (A) of the evaporator (B), causing a refrigerant leak from the joint between the tubes (C) and the header (D). Read More »
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TSB #08-002-23
Some customers may experience the airbag warning light ON with DTC B00A0:09 stored in the SAS control module memory when the battery voltage is low. DTC B00A0:09 (Occupant classification sensor internal signal output unstable). Read More »
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TSB #08-003-22
Some customers may experience the airbag warning light ON with DTC B00A0:09 stored in the SAS control module memory when the battery voltage is low. Read More »
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TSB #SA-042-21
Some customers may complain that the passenger seat belt warning light is ON and the PASS AIRBAG OFF indicator light is OFF with no front passenger in the seat. This may be caused by an electrical device (smart phone, tablet, laptop. etc. Read More »
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TSB #08-001-20-3696a
Some customers may experience the airbag warning light ON with DTC B00A0:09 stored in the SAS control module memory when the battery voltage is low. ??A?A? DTC B00A0:09 (Occupant classification sensor internal signal output unstable). Read More »
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TSB #08-001-19-3544
This information is provided to help address Passenger Airbag Deactivation (PAD) Indicator illumination concerns during vehicle service. Read More »
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TSB #08-001-20-3696
Some customers may experience the airbag warning light ON with DTC B00A0:09 stored in the SAS control module memory when the battery voltage is low. DTC B00A0:09 (Occupant classification sensor internal signal output unstable). Read More »
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TSB #SA-027-18
Some customers may complain that the passenger seat belt warning light is ON and the PASS AIRBAG OFF indicator light is OFF with no front passenger in the seat. This may be caused by an electrical device (smart phone, tablet, laptop. etc. Read More »
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TSB #08-002-23
Some customers may experience the airbag warning light ON with DTC B00A0:09 stored in the SAS control module memory when the battery voltage is low. DTC B00A0:09 (Occupant classification sensor internal signal output unstable). Read More »
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TSB #SA-027-18
Some customers may complain that the passenger seat belt warning light is ON and the PASS AIRBAG OFF indicator light is OFF with no front passenger in the seat. This may be caused by an electrical device (smart phone, tablet, laptop. etc. Read More »
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TSB #SA-039-23a
Some vehicles may experience exterior trim heat damage when parked near a glass building or Low-E windows. This may be caused by the sun's reflection. Read More »
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TSB #SA-039-23
Some vehicles may experience exterior trim heat damage when parked near a glass building or Low-E windows. This may be caused by the sun's reflection. Read More »
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TSB #SA-036-23
Interior parts made of resin have antistatic coating to prevent dust from sticking on the surfaces, and depending on the conditions of use, the antistatic components may crystallize slightly, giving an appearance of white stains on the ... Read More »
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TSB #09-006-23
When encountering a vehicle with paint damage, refer to the "Mazda Paint Warranty Guide" to determine cause, prevention, remedy, and warranty coverage (if applicable). Read More »
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TSB #SA-008-22a
Some vehicles may experience exterior trim heat damage when parked near a glass building or Low-E windows. This may be caused by the sun's reflection. Read More »
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TSB #09-017-22a
Some vehicles may have rust on the contact parts between the clips (for attaching the roof molding) and the roof panel (ditches of the roof rail). Read More »
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TSB #SA-008-22
Some vehicles may experience exterior trim heat damage when parked near a glass building or Low-E windows. This may be caused by the sun's reflection. Read More »
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TSB #MT-001-22
Some customers may report concerns with interior upholstery surface stains particularly on high contact areas (e.g.: steering wheel, door panels, shifter...etc.). This may be caused by skin oils or chemicals such as hand lotions. Read More »
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TSB #09-004-21-3772
Some vehicles may experience stains appearing on the hood, roof and/or trunk of the vehicle. This concern is most likely to be found in a cold weather areas just after the RAPGARD is removed at PDI. Read More »
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TSB #SA-009-20
LACK OF POWER UNDER HEAVY LOAD WITH NO WARNING LIGHTS OR DTCS: Some customers may complain of a lack of power under heavy load without any warning lights or DTCs. Read More »
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TSB #09-008-19-3565
Some vehicles may experience stains appearing on the hood, roof and/or trunk of the vehicle. This concern is most likely to be found in cold weather areas just after the RAPGARD is removed at PDI. Read More »
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TSB #09-041-18-3533
Some customers may notice water entry into the front combination lights. This is due to poor sealing where rain or other water can enter inside the light. Read More »
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TSB #09-014-18-3443a
When encountering a vehicle with paint damage, refer to the "Mazda Pocket Paint Guide" to determine cause, prevention, remedy, and warranty coverage (if applicable). Read More »
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TSB #09-021-18-3459a
Some vehicles may experience stains appearing on the hood, roof and/or trunk of the vehicle. This concern is most likely to be found in a cold weather areas just after the RAPGARD is removed at PDI. Read More »
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TSB #09-003-21-3771
When encountering a vehicle with paint damage, refer to the "Mazda Paint Warranty Guide" to determine cause, prevention, remedy, and warranty coverage (if applicable). Read More »
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TSB #09-008-20-3675
Some vehicles may experience stains appearing on the hood, roof and/or trunk of the vehicle. This concern is most likely to be found in a cold weather areas just after the RAPGARD is removed at PDI. Read More »
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TSB #MT-012-18
If a vehicle has body vibration or steering wheel shimmy while driving and the root cause is determined to be tire balance, re-balance the tires using a Hunter GSP9700 or equivalent balance machine. Read More »
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TSB #SA-040-19
Some customers may complain of a lack of power under heavy load without any warning lights or DTCs. This concern may be due to a loose or detached hood weatherstrip, which can cause a blockage or restriction in the air intake system. Read More »
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TSB #SA-050-22
Some customers may complain that their liftgate does not open. This can mean a range of things, from the liftgate not unlatching to the power liftgate (PLG) not opening automatically. Read More »
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TSB #09-002-21-3770
In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer Read More »
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TSB #09-034-18-3430a
In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. Read More »
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TSB #09-034-18-3430
In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. Read More »
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TSB #SA-011-24
Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Read More »
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TSB #MT-002-20
New CARB regulation regarding mandatory checking and documenting of tire pressure whenever a vehicle is in for service work. This applies to all service shops (including Mazda dealerships) in California effective September 1, 2010. Read More »
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TSB #MSP53
Subject: Mazda Service Program (MSP) 53. 2019 CX-3 & 2018-2019 MX-5 With Direct Tire Pressure Monitoring System (TPMS) Panic Alarm System Activates While Driving. Read More »
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TSB #09-013-19-3580
On certain subject vehicles, it is possible that the panic alarm system may activate while driving, and the horn may sound intermittently and hazard warning lights may flash. Read More »
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TSB #MT-010-18
Some vehicles (with MAZDA CONNECT) may exhibit a condition where DTC U0323(PCM) / U0423(ABS) /U3000(IC) CANNOT be deleted when the TPMS warning light flashes and/or the TCS/DSC indicator lights are illuminated. Read More »
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TSB #SA-022-24
Some automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the wheels on Mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint ... Read More »
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TSB #SA-011-24
Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Read More »
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TSB #SA-031-23
Some automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the wheels on Mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint ... Read More »
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TSB #SA-006-22a
There have been warranty claims submitted for growling or bearing whine noise in differentials, transfer units and transmissions where the source of the noise was a wheel bearing. Read More »
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TSB #02-002-21-3769a
Some automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the wheels on Mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint ... Read More »
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TSB #00-001-21-3768
Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Read More »
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TSB #02-002-21-3769
Some automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the wheels on Mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint ... Read More »
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TSB #MT-002-20
New CARB regulation regarding mandatory checking and documenting of tire pressure whenever a vehicle is in for service work. This applies to all service shops (including Mazda dealerships) in California effective September 1, 2010. Read More »
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TSB #02-004-20-3685
Some automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the wheels on Mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint ... Read More »
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TSB #02-007-19-3645
Some vehicles may exhibit corrosion of the wheel nuts. This is caused by torsional stress concentrating on the tip of the wheel nut because of the thin and long shape of the nut, which damages the coating and causes the corrosion. Read More »
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TSB #RF-18-02R3
On May 1, 2018, Japan produced vehicles starting using 17 mm hex lug nuts instead of 21 mm on the same size thread. Read More »
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TSB #SA-016-19
There have been warranty claims submitted for noise in differentials, transfer units and transmissions where the source of the noise was a wheel bearing. Read More »
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TSB #RF-18-02R2
On May 1, 2018, Japan produced vehicles starting using 17 mm hex lug nuts instead of 21 mm on the same size thread. Read More »
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TSB #02-002-19-3546
Some automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the wheels on Mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint ... Read More »
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TSB #SA-002-19
On May 1, 2018, Japan produced vehicles starting using 17 mm hex lug nuts instead of 21 mm on the same size thread. Read More »
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TSB #SA-028-18
Some vehicles with accessory installed wheel locks may have had the wrong kit installed using a 21 mm wheel lock key. As of May 01, 2018, Japan produced vehicles use 17 mm hex lug nuts instead of 21 mm on the same size thread. Read More »
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TSB #RF-18-02R1
As of May 1, 2018, Japan produced vehicles use 17 mm hex lug nuts instead of 21 mm on the same size thread. Read More »
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TSB #RF-18-02R2
On May 1, 2018, Japan produced vehicles starting using 17 mm hex lug nuts instead of 21 mm on the same size thread. Read More »
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TSB #SA-028-18
Some vehicles with accessory installed wheel locks may have had the wrong kit installed using a 21 mm wheel lock key. As of May 01, 2018, Japan produced vehicles use 17 mm hex lug nuts instead of 21 mm on the same size thread. Read More »
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TSB #SA-027-19
Accessory instructions can be found in the Accessory eCatalog. https://ecatalog.trademotion.com/. Audio/Electrical, Exterior, Interior: - Mazda Mobile Start (MMS) - Remote Engine Start - Wireless Charging Pad - Mirror - Navigation - Rear ... Read More »
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TSB #09-007-20-3674a
At PDI or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface. Read More »
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TSB #09-007-20-3674
At PDI or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface. Read More »
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TSB #MT-001-19
Some customers may complain about a tapping or knocking noise coming from the rear seat after fuel fill. Read More »
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TSB #09-006-19-3563
At PDI or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface. Read More »
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TSB #09-015-18-3445a
At PDI or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface. Read More »
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TSB #15-004-21-3835
NOTE: This Service Information is only applicable for vehicles equipped with a Forward Sensing Camera (FSC), KDD1-67-XCX and GSH7-67-XCX*. Read More »
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TSB #SA-036-21
Some vehicles may have one of the following DTCs stored in memory along with a system status notice on the Multi-information display OR display a system status notice with no DTC: C1001:92 - Forward sensing camera (FSC) poor field of view ... Read More »
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TSB #SA-062-20
Some customers may complain about the following message displayed in the Multi-Information Display: In the following cases, the MRCC with Stop & Go function system is canceled when the vehicle is traveling at 19 mph (30 km/h) or less: ... Read More »
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TSB #SA-003-19
Some vehicles may have one of the following DTCs stored in memory: C1001:92 - Forward sensing camera (FSC) poor field of view. B14F0:92 - General temporary failure in forward sensing camera (FSC). Read More »
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TSB #SA-037-20
Some vehicles may have one of the following DTCs stored in memory: ??A?A? C1001:92 - Forward sensing camera (FSC) poor field of view ??A?A? B14F0:92 - General temporary failure in forward sensing camera (FSC) DTC C1001:92 or B14F0:92 set ... Read More »
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TSB #SA-003-19
Some vehicles may have one of the following DTCs stored in memory: C1001:92 - Forward sensing camera (FSC) poor field of view. B14F0:92 - General temporary failure in forward sensing camera (FSC). Read More »
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TSB #SA-003-19
Some vehicles may have DTC C1001:92 stored in memory. DTC C1001:92 sets as a past record for low visibility of the Forward Sensing Camera (FSC). It does not mean there is an actual FSC defect. Read More »
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TSB #00-001-23
In support of the new Mazda MX-5 and CX-3, Mazda will make available for loan on an ??A?A?as-needed??A?A? basis, a Special Service Tool (SST) to allow for the radar aiming of the blind spot monitoring (BSM) system. Read More »
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TSB #SA-036-21
Some vehicles may have one of the following DTCs stored in memory along with a system status notice on the Multi-information display OR display a system status notice with no DTC: C1001:92 - Forward sensing camera (FSC) poor field of view ... Read More »
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TSB #00-004-18-3515
In support of the new Mazda MX-5 and CX-3, Mazda will make available for loan on a "as-needed" basis, a Special Service Tool (SST) to allow for the radar aiming of the blind spot monitoring (BSM) system. Read More »
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TSB #00-003/22
In support of the new Mazda MX-5 and CX-3, Mazda will make available for loan on as-needed basis, a Special Service Tool (SST) to allow for the radar aiming of the blind spot monitoring (BSM) system. Read More »
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TSB #15-004-18-3539
Some customers may experience a Blind Spot Monitoring (BSM) system that does not detect a vehicle in the BSM alert area. The BSM indicator light on the outer door mirror glass will not illuminate and no DTC's are stored. Read More »
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TSB #09-032-23
SERVICE BULLETIN 09-031/20 ISSUED ON 09/21/20 IS NO LONGER VALID. IT IS SUPERCEDED BY RECALL 6023G (??A?A?2014-2018 MAZDA3 AND 2016-2021 CX-3 - REARVIEW IMAGE MAY NOT DISPLAY PROPERLY??A?A?). Read More »
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TSB #SA-001/22
Symptom troubleshooting tables to diagnose MAZDA CONNECT concerns. No. 1 Blank Screen No. 2. Rear View Camera is not displayed No. 3 Rebooting No. 4 Infotainment System Has No Sound No. 5 Commander Switch Does Not Work No. Read More »
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TSB #SA-006-19a
Some customers may complain about a MAZDA CONNECT system reboot or blank screen. Use the flowchart below to repair the vehicle. Read More »
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TSB #09-031-20-3736
Some vehicles may exhibit a distorted image or no image from the rear mount camera when shifted into reverse. Due to friction, the coating of camera socket terminals may wear out, creating high electrical resistance. Read More »
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TSB #SA-001-22c
Use the symptom troubleshooting tables to diagnose MAZDA CONNECT concerns. Read More »
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TSB #SA-008-24
Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns. Read More »
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TSB #01-007-23a
The Mazda DCA-8000 is required for all warranty battery testing. If the Mazda DCA-8000 is not used, incorrect battery testing may result in unnecessary battery replacement. Read More »
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TSB #SA-036-23
Interior parts made of resin have antistatic coating to prevent dust from sticking on the surfaces, and depending on the conditions of use, the antistatic components may crystallize slightly, giving an appearance of white stains on the ... Read More »
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TSB #RF-22-01R3
This Parts Flash replaces RF-22-01R2 released January 04, 2022. It includes new display repair kit part numbers for the 2018-2019 Mazda2, 2018-2020 CX-3 and 2018-2020 MX-5. Repair kits are available to replace just the screen. Read More »
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TSB #SA-001-23a
Some customers may complain about infotainment center display: - Ghost Touch - DTC B108E:04 may be stored (Touch screen operates by itself) - Surface Peeling - DTC B108E:04 may be stored - Spider Cracks - White dots IMPORTANT NOTE: ... Read More »
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TSB #09-003-23a
Some customers may complain about infotainment center display: - Center display touchscreen operates by itself (Ghost Touch). - The film of the center display may be peeled off. Read More »
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TSB #RF-22-01R2
This Parts Flash replaces RF-22-01R released November 21, 2022. It includes a new display repair kit part number for the 2020-2022 MX-5. Repair kits are available to replace just the screen. Read More »
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TSB #09-003-23
Some customers may complain about infotainment center display: - Center display touchscreen operates by itself (Ghost Touch). - The film of the center display may be peeled off. Read More »
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TSB #SA-001-23
Some customers may complain about infotainment center display: - Ghost Touch - DTC B108E:04 may be stored (Touch screen operates by itself) - Surface Peeling - DTC B108E:04 may be stored - Spider Cracks - White dots IMPORTANT NOTE: ... Read More »
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TSB #SA-016-22a
There are currently 2 methods for cutting a new auxiliary key blank. A. Auxiliary Key Trace Cut Method B. Auxiliary Key Code Cut Method Read More »
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TSB #09-036-22
Some customers may complain about infotainment center display: - Center display touchscreen operates by itself (Ghost Touch). - The film of the center display may be peeled off. Read More »
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TSB #09-023-22
Some customers may complain about spider web-like cracking (as shown below) appearing in the corner(s) of the MAZDA CONNECT center display. The cracks are internal and cannot be felt by touch. Read More »
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TSB #SA-039-22
Some customers may complain about scratches on the instrument cluster lens. Read More »
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TSB #09-017-22a
Some vehicles may have rust on the contact parts between the clips (for attaching the roof molding) and the roof panel (ditches of the roof rail). Read More »
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TSB #SA-026-22
Apple CarPlay / Android Auto Frequently Asked Questions (FAQs) Read More »
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TSB #SA-016-22
There are currently 2 methods for cutting a new auxiliary key blank. A. Auxiliary Key Trace Cut Method B. Auxiliary Key Code Cut Method Read More »
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TSB #00-003/22
In support of the new Mazda MX-5 and CX-3, Mazda will make available for loan on as-needed basis, a Special Service Tool (SST) to allow for the radar aiming of the blind spot monitoring (BSM) system. Read More »
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TSB #SA-001/22
Symptom troubleshooting tables to diagnose MAZDA CONNECT concerns. No. 1 Blank Screen No. 2. Rear View Camera is not displayed No. 3 Rebooting No. 4 Infotainment System Has No Sound No. 5 Commander Switch Does Not Work No. Read More »
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TSB #SA-019-21e
MAZDA CONNECT SYMPTOM TROUBLESHOOTING [6TH GENERATION VEHICLES]. Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns Read More »
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TSB #SA-052-21
For improvement of electrical diagnosis, the SKYACTIV??A? Wiring Terminal Test Kits has been delivered all the dealers. Read More »
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TSB #09-014-21-3802a
Some vehicles may exhibit a crack in the lower center area of the windshield. This may be caused by fixtures located at the center of the cowl grille, which result in higher pressures applied to the windshield. Read More »
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TSB #07-005-21-3836
Some customers may complain about warm air from the climate control vents. This may be caused by improper brazing (A) of the evaporator (B), causing a refrigerant leak from the joint between the tubes (C) and the header (D). Read More »
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TSB #SA-019-21d
MAZDA CONNECT SYMPTOM TROUBLESHOOTING [6TH GENERATION VEHICLES]. Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns. Read More »
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TSB #01-011-21-3800a
Some customers may experience the CHECK ENGINE light ON with DTC P0126:00 (Thermostat stuck open) and one or more of the following symptoms: The engine takes longer to warm up, The engine temperature gauge fluctuates, The low coolant ... Read More »
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TSB #MT-002-21
Ethanol is becoming a common additive in gasoline. Gasoline containing ethanol is likely available at your local gasoline station. Typical blends of ethanol include E10 and E85. Read More »
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TSB #09-021-21-3818b
All Mazda Connect vehicles in new car inventory must be updated to the software version listed below in this TSB as part of the New Car Ready Step 3 process. Make sure the new vehicle specialist receives a copy of this bulletin. Read More »
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TSB #SA-019-21c
MAZDA CONNECT SYMPTOM TROUBLESHOOTING [6TH GENERATION VEHICLES]. Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns. Read More »
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TSB #09-025-21-3824
This service bulletin provides information regarding the proper use of the driver??A?A?s floor mat to avoid any potential interference with the foot pedals. Read More »
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TSB #09-021-21-3818
AUDIO, NAVIGATION AND PHONE CONCERNS WITH MAZDA CONNECT INFOTAINMENT SYSTEM (6TH GENERATION). All Mazda Connect vehicles in new car inventory must be updated to the software version listed below in this TSB as part of the New Car Ready ... Read More »
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TSB #SA-030-21a
There are currently 2 methods for cutting a new auxiliary key blank. A. Auxiliary Key Trace Cut Method B. Auxiliary Key Code Cut Method A. Read More »
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TSB #SA-041-21
Accessory instructions can be found on OneMazda under Dealer Resources - Parts & Accessories. The links provided below can be used for quick access: For 2016 models and newer: NOTE: Instructions are found under the "Attachments" section ... Read More »
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TSB #SA-029-21a
APPLE CARPLAY / ANDRID AURO FREQUENTLY ASKED QUESTIONS (FAQ) The following vehicles are not equipped with Apple CarPlay / Android Auto, but it can be activated using MDARS. Read More »
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TSB #SA-034-21
When performing vehicle services such as control unit software update, control unit registration/activation, CMU log data retrieval, etc., always use the DCA8000 OR GR8 battery charger SST to maintain battery voltage. Read More »
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TSB #MT-002-21
When programming a key or installing a Genuine Mazda Accessory Remote Engine Start system, you may encounter programming difficulty. Read More »
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TSB #MT-001-21
If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal Workshop Manual diagnosis. Read More »
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TSB #SA-030-21
Auxiliary key blank cutting procedure: There are currently 2 methods for cutting a new auxiliary key blank. A. Auxiliary Key Trace Cut Method, B. Auxiliary Key Code Cut Method Read More »
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TSB #SA-029-21
APPLE CARPLAY / ANDRID AURO FREQUENTLY ASKED QUESTIONS (FAQ) The following vehicles are not equipped with Apple CarPlay??A?A? / Android Auto??A?A?, but it can be activated using MDARS. Read More »
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TSB #SA-019-21a
MAZDA CONNECT Symptom Troubleshooting (6th Generation Vehicles). Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns. Read More »
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TSB #SA-017-21a
CHECK ENGINE LIGHT ON WITH DTC P0126:00 AND ENGINE RUNNING COOLER THAN NORMAL / POOR HEATER PERFORMANCE / LOW ENGINE COOLANT TEMPERATURE (BLUE) LIGHT ON: Some customers may experience the CHECK ENGINE LIGHT ON with DTC P0126:00 ... Read More »
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TSB #CSP05c
MULTI-MODEL - MAZDA MOBILE START CUSTOMER SATISFACTION PROGRAM (CSP05). As shared previously, due to planned industry-wide changes in mobile network infrastructure and wireless technology, the Mazda Mobile Start (MMS) accessory was no ... Read More »
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TSB #CSP05d
MULTI-MODEL - MAZDA MOBILE START CUSTOMER SATISFACTION PROGRAM (CSP05). As shared previously, due to planned industry-wide changes in mobile network infrastructure and wireless technology, the Mazda Mobile Start (MMS) accessory was no ... Read More »
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TSB #01-003-21-3776
Some vehicles may experience the CHECK ENGINE LIGHT ON with DTC P2610 and P2507 stored in memory after engine start and room fuse 15A (A) removed. P2610:00: Instrument cluster internal engine off timer performance problem. Read More »
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TSB #07-001-21-3775
A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating. It is most noticeable when the A/C is first turned ON. Read More »
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TSB #09-002-21-3770
In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer Read More »
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TSB #CSP05b
MULTI-MODEL - MAZDA MOBILE START CUSTOMER SATISFACTION PROGRAM. As shared previously, due to planned industry-wide changes in mobile network infrastructure and wireless technology, the Mazda Mobile Start (MMS) accessory was no longer ... Read More »
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TSB #SA-004-20c
In order to ensure key code security, MNAO has restricted key code access for the new auxiliary key. This Service Alert provides information on how to obtain the 10-digit key code needed for cutting a new auxiliary key blank if all ... Read More »
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TSB #09-007-20-3674a
At PDI or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface. Read More »
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TSB #SA-035-20b
Some customers may experience the CHECK ENGINE LIGHT ON with DTC P0126:00 (Thermostat stuck open) and one or more of the following symptoms: The engine takes longer to warm up. The engine temperature gauge fluctuates. Read More »
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TSB #SA-047-20b
CRACKED REAR DIFFERENTIAL. The rear differential case could develop a crack in the case, as shown below. NOTE: This could affect new vehicles just delivered to the dealer as well as customer vehicles. Read More »
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TSB #CSP05a
MULTI-MODEL - MAZDA MOBILE START CUSTOMER SATISFACTION PROGRAM. As shared previously, due to planned industry-wide changes in mobile network infrastructure and wireless technology, the Mazda Mobile Start (MMS) accessory was no longer ... Read More »
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TSB #CSP05
MULTI-MODEL - MAZDA MOBILE START CUSTOMER SATISFACTION PROGRAM. As shared previously, due to planned industry-wide changes in mobile network infrastructure and wireless technology, the Mazda Mobile Start (MMS) accessory was no longer ... Read More »
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TSB #04-007-20-3713a
Some vehicles equipped with electric parking brake (EPB) may exhibit a grinding noise from the rear brakes when braking. This may be caused by the rear brake pads not having the capability to remove the rust from the rear brake discs. Read More »
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TSB #MT-004-20
Some customers may complain about a tapping or knocking noise coming from the rear seat after fuel fill. Read More »
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TSB #SA-071-20
Currently, the instructions on MGSS recommend the use of Loctite 962T or equivalent when installing a SKYACTIV cylinder head, but it is no longer available. Read More »
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TSB #SA-070-20
APPLE CARPLAY / ANDROID AUTO FREQUENTLY ASKED QUESTIONS (FAQ): NOTE: The following vehicles are not equipped with Apple CarPlay / Android Auto, but it can be activated using MDARS. Read More »
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TSB #SA-047-20a
CRACKED REAR DIFFERENTIAL: Be aware that some new AWD vehicles have been found with cracked rear differential cases, as shown below. NOTE: This may affect new vehicles just delivered to the dealer or new vehicles in dealer inventory. Read More »
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TSB #SA-069-20
ACCESSORY INSTRUCTIONS LOCATION: Accessory instructions can be found in the Accessory eCatalog. https://ecatalog.mazdausa.com Read More »
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TSB #SA-062-20
Some customers may complain about the following message displayed in the Multi-Information Display: In the following cases, the MRCC with Stop & Go function system is canceled when the vehicle is traveling at 19 mph (30 km/h) or less: ... Read More »
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TSB #09-006-20-3673a
When encountering a vehicle with paint damage, refer to the "Mazda Paint Warranty Guide" to determine cause, prevention, remedy, and warranty coverage (if applicable). Read More »
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TSB #MT-001-20
If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal Workshop Manual diagnosis. Read More »
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TSB #05-003-20-3725
Some vehicles may experience the check engine light and automatic transaxle warning light ON with one or more of these DTCs stored in the TCM memory (P0842, P0847, P0872, P0877, P0780, P1738). Read More »
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TSB #SA-041-20
Some customers may complain about incorrect MAZDA CONNECT clock time. This may be caused by an incorrect clock GPS Sync setting. Read More »
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TSB #SA-026-20
Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns. Audio System, Bluetooth??A?, Center Dislay, DTC, i-ACTIVESENSE, Maintenance Monitor, Navigation, Noise, Reboot / Frozen Screen / Slow Response, USB / Aux ... Read More »
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TSB #09-006-20-3673
When encountering a vehicle with paint damage, refer to the "Mazda Pocket Paint Guide" to determine cause, prevention, remedy, and warranty coverage (if applicable). Read More »
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TSB #09-008-20-3675
Some vehicles may experience stains appearing on the hood, roof and/or trunk of the vehicle. This concern is most likely to be found in a cold weather areas just after the RAPGARD is removed at PDI. Read More »
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TSB #02-002-20-3651
Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Read More »
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TSB #09-003-20-3671
In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. Read More »
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TSB #MT-002-19
If an engine assembly is replaced after a catastrophic internal mechanical failure, clean the intake manifold internally before installing a replacement engine assembly. Read More »
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TSB #09-022-19-3599a
All Mazda Connect vehicles in new car inventory must be updated to the software version listed below in this TSB as part of the New Car Ready Step 3 process. Make sure the new vehicle specialist receives a copy of this bulletin. Read More »
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TSB #07-002-19-3616a
A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating. It is most noticeable when the A/C is first turned ON. Read More »
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TSB #01-022-19-3657
There is a concern that some water pumps are being replaced that are not faulty, due to signs of a very small coolant leak from the bleed hole. Read More »
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TSB #SA-027-19
Accessory instructions can be found in the Accessory eCatalog. https://ecatalog.trademotion.com/. Audio/Electrical, Exterior, Interior: - Mazda Mobile Start (MMS) - Remote Engine Start - Wireless Charging Pad - Mirror - Navigation - Rear ... Read More »
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TSB #SA-049-19
Some customers may complain about a Mazda Mobile Start (MMS) system malfunction. Use the information below to troubleshoot the customers complaint: ??A?A? MAZDA MOBILE START (MMS) TROUBLESHOOTING GUIDE ??A?A? CANNOT COMMUNICATE WITH ... Read More »
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TSB #MT-004-19
Some customers may complain about: ??A?A? Intermittent engine no start ??A?A? Instrument cluster red security indicator light ON ??A?A? Engine Start/Start Button Amber indicator light flashing ??A?A? Battery discharge ??A?A? Electrical ... Read More »
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TSB #RF-18-02R3
On May 1, 2018, Japan produced vehicles starting using 17 mm hex lug nuts instead of 21 mm on the same size thread. Read More »
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TSB #SA-047-19
Some customers may have one or more of the following complaints: ??A?A? Infotainment system reboots at times ??A?A? SiriusXM function grayed out ??A?A? SiriusXM stops playing ??A?A? No sound from SiriusXM but other sources work ??A?A? ... Read More »
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TSB #07-007-19-3638
Some customers may complain about poor heater performance even after the engine reaches normal operating temperature. This may be caused by a plugged heater core. Read More »
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TSB #07-003-19-3608
Some customers may complain about warm air from the climate control vents. This may be caused by improper brazing of the evaporator, causing a refrigerant leak from the joint between the tubes and the header. Read More »
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TSB #09-031-19-3625
After the installation of a new instrument cluster, the message "Fctry" or ??A???A???A?Factory??A???A???A? is displayed instead of the odometer. This concern may also occur when a room fuse is installed in a new vehicle. Read More »
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TSB #SA-029-19a
The database error discovered with IDS 114.00-114.02 release has been fixed with IDS 114.04 release and is now available for download. Read More »
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TSB #SA-031-19
Some customers may complain about incorrect MAZDA CONNECT clock time. This may be caused by an incorrect clock GPS Sync setting. Read More »
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TSB #07-002-19-3616
A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating. It is most noticeable when the A/C is first turned ON. Read More »
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TSB #SA-029-19
Due to a database error discovered with IDS 114.00-114.02 release (which affects Recall 3719F), it will be necessary to uninstall IDS 114 and install IDS 113.00 and 113.06 update. Read More »
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TSB #SA-027-19
ACCESSORY INSTRUCTIONS LOCATION: Accessory instructions can be found in the Accessory eCatalog. https://ecatalog.trademotion.com/ Read More »
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TSB #09-022-19-3599
Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 70.00.335C or later). NOTE:For 2016 CX-9 with version earlier than 59.00. Read More »
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TSB #SA-001-19b
APPLE CARPLAY??A?A? / ANDROID AUTO??A?A? FREQUENTLY ASKED QUESTIONS (FAQ) Read More »
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TSB #SA-002-19a
On May 1, 2018, Japan produced vehicles starting using 17 mm hex lug nuts instead of 21 mm on the same size thread. Read More »
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TSB #SA-013-19
MAZDA IDS INOPERATIVE WITH VCM-II LICENSE EXPIRATION MESSAGE - If you encounter an IDS inoperative problem with VCM-II license expiration message, follow the instructions below: 1. Read More »
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TSB #SA-001-19a
APPLE CARPLAY??A?A? / ANDROID AUTO??A?A? FREQUENTLY ASKED QUESTIONS (FAQ). Many frequently asked question and the answers. Read More »
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TSB #00-003-19-3583
In support of the new MRT distribution, Mazda will ship to dealers a new Dual Purpose Diagnostic Leak Detector beginning March, 2019. Training videos will be posted to MGSS shortly and Workshop Manual procedures will be revised gradually. Read More »
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TSB #09-007-19-3564a
Some vehicles may exhibit a Connectivity Master Unit (CMU), a BLUETOOTH? hands-free unit or text messaging related concerns. Read More »
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TSB #SA-001-19a
APPLE CARPLAY? / ANDROID AUTO? FREQUENTLY ASKED QUESTIONS (FAQ) Read More »
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TSB #00-001-19-3560
Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Read More »
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TSB #09-005-19-3562
When encountering a vehicle with paint damage, refer to the "Mazda Pocket Paint Guide" to determine cause, prevention, remedy, and warranty coverage (if applicable). Read More »
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TSB #09-007-19-3564
Some vehicles may exhibit a Connectivity Master Unit (CMU), a BLUETOOTH? hands-free unit or text messaging related concerns. Read More »
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TSB #09-004-19-3543
Mazda infotainment systems require contacting the proper source for diagnostic support, parts authorization, and parts exchange. Some components require prior authorization before ordering as exchange. Read More »
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TSB #SA-001-19
APPLE CARPLAY? / ANDROID AUTO? FREQUENTLY ASKED QUESTIONS (FAQ) Read More »
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TSB #09-001-19-3553
When replacing the SiriusXM satellite radio unit (or a MAZDA CONNECT tuner and amp unit (TAU)) with replacement tuner for any reason, a call must be made to inform SiriusXM of the existing Radio ID and the new/replacement SAT Radio ID as ... Read More »
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TSB #SA-005-18
Some customers may complain about SIRIUSXM satellite radio does not show album art, artist biographies or station logos in the center display. This is a normal condition. Read More »
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TSB #09-010-18-3440b
All Mazda Connect vehicles in new car inventory must be updated to the software version listed below in this TSB as part of the New Car Ready Step 3 process. Make sure the new vehicle specialist receives a copy of this bulletin. Read More »
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TSB #MT-002-18
Some customers may complain about improper operation of the MAZDA CONNECT system when streaming music with audio source aha/Pandora/Stitcher/Bluetooth? and the same device is also connected to the USB port for charging. Read More »
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TSB #MT-011-18
SMS (Short Message Service) messages received by paired phones (Android and iPhone 5 iOS 7.0 or higher) can be downloaded, displayed, and played (text to voice) on vehicles equipped with MAZDA CONNECT. Read More »
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TSB #00-001-18-3446a
Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Read More »
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TSB #00-003-18-3480a
Mazda North American Operations has approved an additional on-car brake lathe as an option for MNAO authorized equipment. The Pro-Cut On-Car Brake Lathe has been added to the MNAO authorized equipment program. Read More »
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TSB #09-014-18-3443a
When encountering a vehicle with paint damage, refer to the "Mazda Pocket Paint Guide" to determine cause, prevention, remedy, and warranty coverage (if applicable). Read More »
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TSB #09-020-18-3458b
Some vehicles may exhibit a Connectivity Master Unit (CMU), a BLUETOOTH? hands-free unit or text messaging related concerns. Read More »
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TSB #09-021-18-3459a
Some vehicles may experience stains appearing on the hood, roof and/or trunk of the vehicle. This concern is most likely to be found in a cold weather areas just after the RAPGARD is removed at PDI. Read More »
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TSB #09-034-18-3430a
In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. Read More »
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TSB #MT-004-18
If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal Workshop Manual diagnosis. Read More »
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TSB #MT-004-18
ELECTRICAL CONCERN AND/OR MULTIPLE DTC'S DUE TO AFTERMARKET DEVICE: If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored... Read More »
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TSB #SA-034-18
MAZDA CONNECT SYSTEM FREQUENTLY ASKED QUESTIONS (FAQ) Read More »
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TSB #SA-031-18
When troubleshooting a radar unit, DO NOT swap it with another vehicle. Radar units are configured to the original vehicle, and if installed in another vehicle, a configuration error will occur. Read More »
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TSB #09-020-18-3458a
Some vehicles may exhibit a Connectivity Master Unit (CMU), a BLUETOOTH? hands-free unit or text messaging related concerns. Read More »
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TSB #SA266
MAZDA Mobile start (MMS) cannot communicate with vehicle Read More »
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TSB #SA-016-23
There are currently 2 methods for cutting a new auxiliary key blank. A. Auxiliary Key Trace Cut Method. B. Auxiliary Key Code Cut Method Read More »
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TSB #SA-026-20a
Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns. Read More »
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TSB #09-012-20-3681
Some customers may complain about a high frequency noise (like a mosquito sound) while the active driving display is in the flip-up position. Read More »
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TSB #SA-031-19
Some customers may complain about incorrect MAZDA CONNECT clock time. This may be caused by an incorrect clock GPS Sync setting. Read More »
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TSB #09-020-18-3458b
Some vehicles may exhibit a Connectivity Master Unit (CMU), a BLUETOOTH? hands-free unit or text messaging related concerns. Read More »
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TSB #MT-008-18
ENGINE NO START (KEY NOT DETECTED): Some customers may complain about the following: Intermittent engine no start, Instrument cluster red security indicator light ON, Engine Start/Start Button Amber indicator light flashing. Read More »
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TSB #MSP53
Subject: Mazda Service Program (MSP) 53. 2019 CX-3 & 2018-2019 MX-5 With Direct Tire Pressure Monitoring System (TPMS) Panic Alarm System Activates While Driving. Read More »
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TSB #09-013-19-3580
On certain subject vehicles, it is possible that the panic alarm system may activate while driving, and the horn may sound intermittently and hazard warning lights may flash. Read More »
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TSB #SA-044-18
Some customers may complain about the Panic Alarm system activating while driving with the following results: The alarm stops when cycling the ignition OFF and then back ON. No DTCs are stored. Read More »
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TSB #SA-047-18
Some customers may complain about a MAZDA CONNECT system reboot or blank screen. Use the flowchart below to repair the vehicle. Read More »
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TSB #SA-046-21
Some customers may complain about incorrect MAZDA CONNECT clock time. This may be caused by an incorrect clock GPS Sync setting. Read More »
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TSB #SA-031-19
Some customers may complain about incorrect MAZDA CONNECT clock time. This may be caused by an incorrect clock GPS Sync setting. Read More »
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TSB #09-003-23b
Some customers may complain about infotainment center display: Center display touchscreen operates by itself (Ghost Touch). The film of the center display may be peeled off. Read More »
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TSB #SA-001-23a
Some customers may complain about infotainment center display: - Ghost Touch - DTC B108E:04 may be stored (Touch screen operates by itself) - Surface Peeling - DTC B108E:04 may be stored - Spider Cracks - White dots IMPORTANT NOTE: ... Read More »
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TSB #09-003-23a
Some customers may complain about infotainment center display: - Center display touchscreen operates by itself (Ghost Touch). - The film of the center display may be peeled off. Read More »
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TSB #RF-22-01R2
This Parts Flash replaces RF-22-01R released November 21, 2022. It includes a new display repair kit part number for the 2020-2022 MX-5. Repair kits are available to replace just the screen. Read More »
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TSB #09-003-23
Some customers may complain about infotainment center display: - Center display touchscreen operates by itself (Ghost Touch). - The film of the center display may be peeled off. Read More »
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TSB #SA-001-23
Some customers may complain about infotainment center display: - Ghost Touch - DTC B108E:04 may be stored (Touch screen operates by itself) - Surface Peeling - DTC B108E:04 may be stored - Spider Cracks - White dots IMPORTANT NOTE: ... Read More »
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TSB #SA-041-22c
Some customers may complain about infotainment center display: * Ghost Touch * DTC B108E:04 may be stored (Touch screen operates by itself) * Surface Peeling * DTC B108E:04 may be stored * Spider Cracks * White ... Read More »
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TSB #SA-001-22c
Use the symptom troubleshooting tables to diagnose MAZDA CONNECT concerns. Read More »
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TSB #09-021-21-3818a
AUDIO, NAVIGATION AND PHONE CONCERNS WITH MAZDA CONNECT INFOTAINMENT SYSTEM (6TH GENERATION). All Mazda Connect vehicles in new car inventory must be updated to the software version listed below in this TSB as part of the New Car Ready ... Read More »
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TSB #22-01R
Repair kits are available to replace just the screen. There is no need to replace the entire infotainment display unit as the supply chain has been heavily impacted due to the global shortage of semiconductors. Read More »
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TSB #RF-22-01
Some customers may complain about infotainment center display ghost touch (touch screen operates by itself), surface peeling or spider cracks. Repair kits are available to replace just the screen. Read More »
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TSB #SA-041-22c
Some customers may complain about infotainment center display: - Ghost Touch (Touch screen operates by itself) - Spider Cracks - Surface Peeling - White dots Read More »
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TSB #09-036-22
Some customers may complain about infotainment center display: - Center display touchscreen operates by itself (Ghost Touch). - The film of the center display may be peeled off. Read More »
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TSB #SA-006-22a
There have been warranty claims submitted for growling or bearing whine noise in differentials, transfer units and transmissions where the source of the noise was a wheel bearing. Read More »
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TSB #SA-014-22
Accessory instructions can be found on OneMazda under Dealer Resources - Parts & Accessories. Read More »
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TSB #01-003/22
The Mazda DCA-8000 is required for all warranty battery testing. If the Mazda DCA-8000 is not used, incorrect battery testing may result in unnecessary battery replacement. Read More »
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TSB #MT-003/22
Some customers may complain about a tapping or knocking noise coming from the rear seat after fuel fill. Read More »
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TSB #00-001-20-3689
Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Read More »
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TSB #SA-036-20
The owner??A?A?s manual contains procedures and precautions for the maintenance and cleaning of plastic parts, like the brand emblem. However, it is still important to remind customers about these precautions. Read More »
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TSB #00-001-18-3446a
Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Read More »
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TSB #SA-027-24
Some customers may complain about infotainment center display. Peeling, spider cracks and white dots. Read More »
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TSB #SA-032-23a
If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by asking if any aftermarket devices have been installed. Read More »
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TSB #09-032-23
SERVICE BULLETIN 09-031/20 ISSUED ON 09/21/20 IS NO LONGER VALID. IT IS SUPERCEDED BY RECALL 6023G (??A?A?2014-2018 MAZDA3 AND 2016-2021 CX-3 - REARVIEW IMAGE MAY NOT DISPLAY PROPERLY??A?A?). Read More »
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TSB #09-031-20b
Some vehicles may exhibit a distorted image or no image from the rear mount camera when shifted into reverse. Due to friction, the coating of camera socket terminals may wear out, creating high electrical resistance. Read More »
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TSB #09-031/20a
Be advised that TSB "09-031/20 - REAR MOUNT CAMERA IMAGE NOT CLEAR/NO IMAGE ON SCREEN" is no longer valid and has been superseded by "RECALL 6023G - 2014-2018 MAZDA3 AND 2016-2019 CX-3 - REARVIEW IMAGE MAY NOT DISPLAY PROPERLY". Read More »
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TSB #15-004-21-3835
NOTE: This Service Information is only applicable for vehicles equipped with a Forward Sensing Camera (FSC), KDD1-67-XCX and GSH7-67-XCX*. Read More »
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TSB #SA-019-21e
MAZDA CONNECT SYMPTOM TROUBLESHOOTING [6TH GENERATION VEHICLES]. Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns Read More »
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TSB #01-011-21-3800a
Some customers may experience the CHECK ENGINE light ON with DTC P0126:00 (Thermostat stuck open) and one or more of the following symptoms: The engine takes longer to warm up, The engine temperature gauge fluctuates, The low coolant ... Read More »
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TSB #09-021-21-3818b
All Mazda Connect vehicles in new car inventory must be updated to the software version listed below in this TSB as part of the New Car Ready Step 3 process. Make sure the new vehicle specialist receives a copy of this bulletin. Read More »
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TSB #15-002-21-3812
Some customers may experience a SBS/SCBS, LAS/LDWS and/or HBC warning light on. A system error message may also be found in the center display. DTC U3000:04-0A (Forward sensing camera (FSC) internal malfunction). Read More »
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TSB #SA-019-21a
MAZDA CONNECT SYMPTOM TROUBLESHOOTING [6TH GENERATION VEHICLES]. Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns. Read More »
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TSB #SA-036-21
Some vehicles may have one of the following DTCs stored in memory along with a system status notice on the Multi-information display OR display a system status notice with no DTC: C1001:92 - Forward sensing camera (FSC) poor field of view ... Read More »
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TSB #SA-015-21
Some customers may complain that the Blind Spot Monitoring (BSM) system is inoperative. The symptoms may include: When the ignition is switched ON, the warning indicator light turns ON momentarily and then turns off after a few seconds. Read More »
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TSB #MT-006-20
Some customers may complain about the following MAZDA CONNECT??A?A? Temperature Warning message: ??A?A? Display is too Hot. Screen performance may be decreased until it cools. Read More »
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TSB #SA-047-20b
CRACKED REAR DIFFERENTIAL. The rear differential case could develop a crack in the case, as shown below. NOTE: This could affect new vehicles just delivered to the dealer as well as customer vehicles. Read More »
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TSB #09-036-20-3756
Some vehicles may exhibit a Connectivity Master Unit (CMU), a BLUETOOTH??A? hands-free unit or text messaging related concerns. Read More »
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TSB #00-002-20-3749
In support of the new Mazda MX-5 and CX-3, Mazda will make available for loan on an ??A?A?as-needed??A?A? basis, a Special Service Tool (SST) to allow for the radar aiming of the blind spot monitoring (BSM) system. Read More »
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TSB #SA-047-20a
CRACKED REAR DIFFERENTIAL: Be aware that some new AWD vehicles have been found with cracked rear differential cases, as shown below. NOTE: This may affect new vehicles just delivered to the dealer or new vehicles in dealer inventory. Read More »
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TSB #09-031-20-3736
Some vehicles may exhibit a distorted image or no image from the rear mount camera when shifted into reverse. Due to friction, the coating of camera socket terminals may wear out, creating high electrical resistance. Read More »
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TSB #09-030-20-3740
All Mazda Connect vehicles in new car inventory must be updated to the software version listed below in this TSB as part of the New Car Ready Step 3 process. Make sure the new vehicle specialist receives a copy of this bulletin. Read More »
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TSB #SA-062-20
Some customers may complain about the following message displayed in the Multi-Information Display: In the following cases, the MRCC with Stop & Go function system is canceled when the vehicle is traveling at 19 mph (30 km/h) or less: ... Read More »
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TSB #05-003-20-3725
Some vehicles may experience the check engine light and automatic transaxle warning light ON with one or more of these DTCs stored in the TCM memory (P0842, P0847, P0872, P0877, P0780, P1738). Read More »
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TSB #SA-037-20
Some vehicles may have one of the following DTCs stored in memory: ??A?A? C1001:92 - Forward sensing camera (FSC) poor field of view ??A?A? B14F0:92 - General temporary failure in forward sensing camera (FSC) DTC C1001:92 or B14F0:92 set ... Read More »
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TSB #SA-011-20a
Some customers may complain about a MAZDA CONNECT system reboot or blank screen. Use the troubleshooting chart below to repair the vehicle. Read More »
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TSB #01-002-20-3678
Some vehicles may experience the CHECK ENGINE LIGHT ON with DTC P2610 and P2507 stored in memory after engine start and room fuse 15A (A) removed. Read More »
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TSB #SA-011-20
Some customers may complain about a MAZDA CONNECT system reboot or blank screen. Use the troubleshooting chart below to repair the vehicle. Read More »
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TSB #02-002-20-3651
Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Read More »
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TSB #09-022-19-3599a
All Mazda Connect vehicles in new car inventory must be updated to the software version listed below in this TSB as part of the New Car Ready Step 3 process. Make sure the new vehicle specialist receives a copy of this bulletin. Read More »
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TSB #07-002-19-3616a
A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating. It is most noticeable when the A/C is first turned ON. Read More »
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TSB #01-022-19-3657
There is a concern that some water pumps are being replaced that are not faulty, due to signs of a very small coolant leak from the bleed hole. Read More »
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TSB #SA-027-19
Accessory instructions can be found in the Accessory eCatalog. https://ecatalog.trademotion.com/. Audio/Electrical, Exterior, Interior: - Mazda Mobile Start (MMS) - Remote Engine Start - Wireless Charging Pad - Mirror - Navigation - Rear ... Read More »
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TSB #09-022-19-3599
Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 70.00.335C or later). NOTE:For 2016 CX-9 with version earlier than 59.00. Read More »
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TSB #SA-006-19a
Some customers may complain about a MAZDA CONNECT system reboot or blank screen. Use the flowchart below to repair the vehicle. Read More »
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TSB #09-002-19-3554
This service bulletin provides information regarding the proper use of the driver's floor mat to avoid anypotential interference with the foot pedals. Read More »
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TSB #07-002-19-3616a
A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating. It is most noticeable when the A/C is first turned ON. Read More »
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TSB #07-003-19-3608
Some customers may complain about warm air from the climate control vents. This may be caused by improper brazing of the evaporator, causing a refrigerant leak from the joint between the tubes and the header. Read More »
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TSB #07-002-19-3616
A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating. It is most noticeable when the A/C is first turned ON. Read More »
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TSB #SA-027-24
Some customers may complain about infotainment center display. Peeling, spider cracks and white dots. Read More »
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TSB #07-003-24
Some customers may complain that the ambient temperature on the instrument cluster is displayed more than 50 A?F (10 A?C) lower than the actual temperature, resulting in insufficient performance of the air conditioning. Read More »
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TSB #06-001-23
Some vehicles may exhibit wear/peel-off of the leather steering wheel surface causing a poor appearance. This concern may be caused by an insufficient wear resistance of the steering wheel surface. Read More »
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TSB #SA-039-22
Some customers may complain about scratches on the instrument cluster lens. Read More »
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TSB #SA-001-22c
Use the symptom troubleshooting tables to diagnose MAZDA CONNECT concerns. Read More »
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TSB #MT-001-22
Some customers may report concerns with interior upholstery surface stains particularly on high contact areas (e.g.: steering wheel, door panels, shifter...etc.). This may be caused by skin oils or chemicals such as hand lotions. Read More »
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TSB #09-014-21-3802
Some vehicles may exhibit a crack in the lower center area of the windshield. This may be caused by fixtures located at the center of the cowl grille, which result in higher pressures applied to the windshield. Read More »
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TSB #SA-058-19
WARRANTY GUIDELINES FOR RETURNED TRANSMISSION CORES. Be advised that the Mazda Remanufactured Transmission Center (MRTC) has found that up to 30% of the returned transmission cores either included the wrong transmission oil cooler, or the ... Read More »