10.0

really awful
Crashes / Fires:
4 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
5,300 miles

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« Read the previous 20 complaints

problem #69

Feb 252024

CX-5

  • miles
Engine head has crack on it, causing oil to leak out and burn and smoke. In order to replace the engine/crack, manifold need to be removed. Leakage is in the back of the engine. This must be manufactured defect. My Mazda has less than 45000 mile on it. Unfortunately warrantly is no longer valid. Unless a recalled is issue, a repair will be free of charge to current owner. Other wise operator has to constantly keep adding oil.

- Springfield, MA, USA

problem #68

Feb 212024

CX-5

  • miles
Hydraulic lift adjuster failure causing loud engine knocking. Vehicle cannot be driven and costs thousands of dollars in repairs. The engine is only at 42,000 miles.

- Ballston Lake, NY, USA

problem #67

Oct 022023

CX-5

  • miles
Cracked cylinder head oil drips onto exhaust manifold smoke gets into cabin and could cause fire on exhaust manifold car was purchased used 5/22 and with 46732 miles and now has 74000 in 2/24 it is now at central Maine Chrysler jeep where we purchased it having repairs done under extend warrantee that we bought with the car.we spoke with the service department at a mazda dealer and they said it is very common i feel that mazda should recall it passengers should not have to breath oil fumes or risk being in a car fire we are lucky to have purchased the warrantee but without it the repairs would be to cost prohibitive for the average person thanks

- Oakland, ME, USA

problem #66

Feb 052024

CX-5

  • miles
Transmission is continuously jerking at lower and higher speeds While driving in traffic or in parking lot areas

- Worcester, MA, USA

problem #65

Jan 032024

CX-5

  • miles
vehicle stalls with three warnings showing at high speeds (over 55 mph) Errors dashboard: 1. Smart brake system malfunction 2. Forward smart brake system malfunction 3. Front radar sensor system malfunction

- Joshua Tree, CA, USA

problem #64

Nov 032023

CX-5

  • miles
Vehicle engine has stalled multiple times at low speeds. Vehicle will not restart immediately. In order to get vehicle to restart, gas must be revved while pressing start button to get engine to restart. It appears as if fuel is not being delivered to engine. Electrical components remain functional. Vehicle was inspected by dealer and issue could not be recreated. No issues were found. No warning lights displayed or codes found upon inspection. No symptoms of problem; occurrence is sporadic. It has caused traffic and safety hazards due to stalling in roadways.

- Newport, PA, USA

problem #63

Dec 282023

CX-5

  • miles
-cylinder head cracked resulting in leaking and burning oil from rear of cylinder head by exhaust manifold. Car has since been repaired by Mazda, but pictures are available from the incident. -Car was unsafe to drive due to leaking oil all over road (Environmental risks and hazard to others), black smoke and burning smell circulated into cabin via AC (health risks to passengers). Prolonged driving in this condition would have resulted in loss of oil and further damage to the car and others. -Car was towed to independent service center then subsequently towed to Mazda dealership -Mazda dealership inspected and confirmed that it was a manufactured defect that they have seen with other cars. Mazda has a Technical Service Bulletin (TSB) issued as well. -No warning lamps appeared prior to observed smoke and leak, though it was noticed that the car did jerk slightly at times when stopped at a traffic light

- Daly City, CA, USA

problem #62

Jan 082024

CX-5

  • miles
Cylinder crack. Recently got a oil change and driving to work couple days after and smelled oil burning into my cab and smoke coming from underneath my hood. Got to work and opened my hood and noticed large amount of oil on belly and leaking oil from my cylinder. I got this vehicle thru a dealership and when contacted, they stated if I pay $7,500 I could get a trade in!!! After numerous searching, I've found a lot of owners with the 2018 Mazda CX-5 are having the same issue with cylinder heads and no corrective actions. Now I have to pay Mazda (after their defective parts) for their mistakes

- Copan, OK, USA

problem #61

Dec 122023

CX-5

  • miles
This vehicle has stalled out while driving at least 4-5 times since purchasing it in 2018, although issues started about 2020 or 2021. It usually starts with the radio console either malfunctioning or going dead completely while I-??m driving and several minutes later (usually after stopping at a red light but sometimes while actively driving) the car stalls out in the middle of traffic. It starts up after few minutes but it-??s a very dangerous situation. It also sometimes hesitates when putting my foot on the gas, as if there-??s a fuel injection problem. I already got all the recalls fixed but there-??s obviously other significant problems with this vehicle. If it causes me to get injured I will be taking legal action.

- Waianae , HI, USA

problem #60

Oct 302023

CX-5

  • miles
Crack Cylinder Head less than 50,000 miles

- Baltimore, MD, USA

problem #59

Nov 142023

CX-5

  • 84,000 miles
The contact owns a 2018 Mazda CX-5. The contact stated that the vehicle was taken to the dealer for a scheduled service appointment. During the inspection, the contact was informed that the vehicle had a cracked cylinder and the cylinder head needed to be replaced. The vehicle was not repaired. The contact was informed that the repair would not be covered under the warranty due to the warranty being expired. The manufacturer was made aware of the failure. The failure mileage was approximately 84,000.

- Kansas City, MO, USA

problem #58

Oct 162023

CX-5

  • miles
Defective cylinder head resulting in oil leak. Confirmed and inspected by dealer. No warning messages or symptoms. Just smell of burning oil.

- White Hall, MD, USA

problem #57

Oct 122023

CX-5

  • miles
I just had my vehicle in for routine maintenance and oil change and three days later it started leaking oil, staining my driveway, with the leak getting progressively worse then my check oil light went on, and the day I brought it in, and it was smoking under the hood. My safety and the safety of others on the road was at risk. At the routine maintenance visit they found no issues with the vehicle. After bringing it into the dealership they diagnosed it as a cylinder head crack needing replacement. We had another dealership look at the diagnostic video and explain that this is poor manufacturing. It-??s just over 60,000 miles but is still within our warranty from a timeline aspect. Upon research we found this is happening to many people with a Mazda-??s from year, 18 to 21. There are many forums about this. Upon an online search we found this problem documented as tsb SA-031/21. I am disappointed that the Mazda company is aware of the faulty cylinder heads in this vehicle, and now I am responsible for the maintenance charge.

- Eden Prairie, MN, USA

problem #56

Sep 012023

CX-5

  • miles
I own a Mazda that I purchased new in 2018. I have kept up with the maintenance to a -??T-??. I have never abused it. About a month ago I started smelling a strange smell. Like smoke or burnt oil. A couple of weeks later, the engine oil level light came on and the engine was low on oil and that-??s when I started seeing that the motor was leaking oil, and I just found out that the engine head cylinder has a crack. I found out that these vehicles have a defect from the factory on this part that cracked, -??Engine Head cylinder-??. And now to repair it, it is going to cost me around $6,000. The warranty has run out.

- Sealy, TX, USA

problem #55

Aug 292023

CX-5

  • miles
Had an slow oil leak. The cylinder head was cracked in my engine

- N Chesterfield, VA, USA

problem #54

Aug 132023

CX-5

  • miles
Many incidents have occurred with this vehicle. First occurrence happened 11/25/21. Attempting to pass another vehicle and the car began slowing down and various warnings came on. Pulled off to the side of the road, turned off the vehicle and restarted without any further incident. This same thing happened 2 times in 12/2021 both time attempting to pass another vehicle. 2nd time in December the check engine light came on. Scheduled to be seen by a mechanic with the earliest appointment on 12/31/21. Mechanic recommended taking to a licensed Mazda mechanic. Appointment was on 01/07/22. They looked at the car and fixed the issue. Can't remember the issue at that time. By 05/2022, check engine light came back on and car would start slowing down and shutting off when attempting to pass another vehicle. If RPMs would go to high, car would do this. Check engine light came back on. Took to Mazda mechanic on 06/17/22. After several troubleshooting fixes, it was determined I needed a new engine as there were parts broken missing or broken. Did not have my car for 13 weeks. Most recently, on 08/13/23, car shut off in a drive through. Towed to mechanic and needed a new camshaft. Picked up my car on 08/21/23 and within 45 minutes, car shut off while driving up a hill. Towed back to mechanic. This time there are electical issues and an ill fiitting pin. Have to take it to a licensed Mazda mechanic. Having to tow it due to how unsafe it is to drive. Reached out to Mazda with my concerns over saftey and waiting to hear back. Very concerned that this will never be resolved and that this is a very unsafe vehicle to drive.

- Johnstown, PA, USA

problem #53

Jul 302023

CX-5

  • miles
On 7/30/23, I was driving home from church, and was driving on the freeway in the fast lane when my 2018 Mazda Cx-5, that was only 5 years old, with only over 33.2K miles on it, started to stall. Thankfully, it didn't come to a complete stop, but slowed down tremendously, and had at least 5 malfunctioning lights come on all at once. The car wouldn't go over 25 miles afterwards. I was very thankful to make it home safely, but this was very alarming, since I never had any issues with that car, and always kept it very well maintained. For a car that was only 5 years old and had only 33.2K miles on it, to experience such a drastic problem, is very confusing. It was very concerning that the car almost came to a complete stop unexpectedly without any warning ahead of time, especially while driving in the fast lane on a freeway. I also took pictures of the malfunctioning lights that came on right after the incident took place. I had the car towed into the dealer the next day, and they told me that it was unusual that my engine would do that. They said that it needed a tune up earlier than expected. I was told that the 3rd cylinder was misfiring, and also when the engine isn't working properly, everything else in the car would shut down. Now, why would a car that's been very well maintained, with only 33.2k miles on it need a tune-up? And I always kept up with the oil changes on time. I found out that there was an engine recall on these particular models, but I was told by Mazda that my VIN # did not qualify; however, what I experienced, did fit the description of the recall. I've since then, decided to trade in the car, because I was just too afraid to continue driving it after this experience. I am however, very upset that I had to give up a car that I invested a lot of money in and took very good care of, and only had 33.2k Miles on it.

- Roseville , MI, USA

problem #52

Jul 212023

CX-5

  • miles
When I turn my car off I get ignition switch and it stalls then my engine come on and off

- Tabor City, NC, USA

problem #51

May 072023

CX-5 4-cyl

  • Automatic transmission
  • 62,400 miles
The contact owns a 2018 Mazda CX-5. The contact stated that while stopped at a traffic light, the contact became aware of smoke coming from underneath the hood. The vehicle was taken to an independent mechanic and the contact was informed that the cylinder head was defective and needed to be replaced. The manufacturer was made aware of the failure. The failure mileage was approximately 62,400. The contact stated the cylinder head is porous and oil leaks out of it. Also, 6 hydraulic lash adjusters were failing and needed to be replaced.

- Tulsa, OK, USA

problem #50

Jun 042023

CX-5

  • miles
Engine oil started leaking after I noticed smoke coming from the hood of the car. No warning signs, no check engine light, nothing to indicate any issues until this occurred. Took the car to the dealership who confirmed it was a cracked cylinder head which is now being replaced.

- Austin, TX, USA

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