10.0
really awful- Crashes / Fires:
- 4 / 1
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 4,933 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
Takata recall. I purchased a brand new Mazda Cx-5 sport from a Mazda dealership on 6/4/2018. On 7/31/ 2018 the check engine light came on so I took it back to the dealership with only 2,357 on the odometer. My Cx-5 was in the shop from 7/31/ 2018 until 8/10/ 2018, during the first car repair attempt, heritage Mazda towson replaced the oil pump strainer, during the second repair attempt, the dealership replaced the oil pressure switch. On 10/10/2018, the check engine light came on while I was traveling to Virginia beach. So, I took my car to the Mazda dealership there in Virginia beach to have my car serviced. The very next day, I was informed by the service consultant that my Mazda Cx-5 had a defective oil pressure switch and that a replacement part had been ordered. On 10/12/2018, when I returned to the Mazda dealership, I was informed by the service manager, that my Mazda Cx-5 needed a replacement engine with only 5,796 miles on the odometer. My car has been out of service for 32 days collectively.
- Pikesville, MD, USA
Attempt to stop at light. Brakes were engaged fully engine kept revving up. Car kept going forward. In motion in city street. Straight and braking. Car has 496 miles.
- North Clarendon, VT, USA
Car burst into flames while driving on highway, unknown cause, suspect electrical or fuel system related
- Boylston, MA, USA
Engine makes loud noises after driving and acts like it's exhausted. This always happens when park the car and get out of it. There is a slight burning smell (which I was told would wear off after the first couple hundred miles), but it's still doing this. It's like the engine over heated (which no indicator) and it needs to cool off. The smell is the most concerning part.
- St. Louis, MO, USA

- Sebastopol, CA, USA