10.0

really awful
Crashes / Fires:
4 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
4,933 miles

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« Read the previous 20 complaints

problem #5

Jun 042018

CX-5

  • 350 miles
June 4 2018 my brand new 2018 Mazda cx 5 that I bought from marin Mazda in san rafael ca driving on freeway at approximately 68 mph my car suddenly is slowing down- like self braking on its own- I was not braking- this was happing while I was accelerating -it felt like I was towing a large tractor - this resistance keeps recurring causing safety concern as well as bad gas mileage- while this issue is happening I get between 15 -17 miles per gal. - took pictures of fuel monitoring system. Having to make my way to the nearest exit with cars honking at me was dangerous. Car had 350 miles on it. Took car back to marin Mazda a couple days later for this issue and because it is very loud with excessive engine noise when started everyday. Very concerning as to it being a new car. Dealer said that's just how Mazda's sound it's ok we didn't notice anything out of the ordinary. Your car is fine. The wheel resistance you are feeling is probably because they spray stuff on the car to prevent rust before they ship vehicle, that coating just needs to burn off. So you need to drive it to burn it off. Your car is operating the way it was intended to. Really - this is not how any new car sounds or drives. I have a passenger with me at this time he also stated this was not a normal condition for any vehicle that is operating properly.

- Sebastopol, CA, USA

problem #4

Jul 312018

CX-5

  • 2,345 miles
Takata recall. I purchased a brand new Mazda Cx-5 sport from a Mazda dealership on 6/4/2018. On 7/31/ 2018 the check engine light came on so I took it back to the dealership with only 2,357 on the odometer. My Cx-5 was in the shop from 7/31/ 2018 until 8/10/ 2018, during the first car repair attempt, heritage Mazda towson replaced the oil pump strainer, during the second repair attempt, the dealership replaced the oil pressure switch. On 10/10/2018, the check engine light came on while I was traveling to Virginia beach. So, I took my car to the Mazda dealership there in Virginia beach to have my car serviced. The very next day, I was informed by the service consultant that my Mazda Cx-5 had a defective oil pressure switch and that a replacement part had been ordered. On 10/12/2018, when I returned to the Mazda dealership, I was informed by the service manager, that my Mazda Cx-5 needed a replacement engine with only 5,796 miles on the odometer. My car has been out of service for 32 days collectively.

- Pikesville, MD, USA

problem #3

Sep 082018

CX-5

  • 493 miles
Attempt to stop at light. Brakes were engaged fully engine kept revving up. Car kept going forward. In motion in city street. Straight and braking. Car has 496 miles.

- North Clarendon, VT, USA

problem #2

Jul 282018

CX-5

  • 3,000 miles
Car burst into flames while driving on highway, unknown cause, suspect electrical or fuel system related

- Boylston, MA, USA

problem #1

Apr 102018

CX-5

  • 1,200 miles
Engine makes loud noises after driving and acts like it's exhausted. This always happens when park the car and get out of it. There is a slight burning smell (which I was told would wear off after the first couple hundred miles), but it's still doing this. It's like the engine over heated (which no indicator) and it needs to cool off. The smell is the most concerning part.

- St. Louis, MO, USA