Mazda TSB #16-003-23
2021 Mazda CX-5
Affected Component: EQUIPMENT:ELECTRICAL:INFOTAINMENT
- Summary
- Some customers may complain that Mazda Connect does not start (blank screen) or that it takes a long time to restart/ reboot after starting the vehicle. This is caused by the initialization process with the CMU failing at startup due to a defective circuit board element. To eliminate this concern, the internal hardware (DRAM) of the CMU has been improved.