10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 62,898 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
I have a Mazda 2012 that spontaneously stalls while decelerating. It also stalls predictably on an incline. Mazda corporation has stated "the stalling on an incline is a characteristic of all Cx-9 models" and are not willing to fix it. They have informed me that stalling while decelerating in my car has not been able to be recreated by their tech so they are doing nothing about it. I have been in two near miss accidents. The car loses power steering and braking and the driver has little to no control when it stalls. Please watch this video of a brand new (loaner from the dealer while they looked at my 2012 Cx-9) 2013 Cx-9 (125 miles on it). This is the "characteristic" I am referring to, please advise future buyers of this very unsafe "characteristic". when it stalls in my driveway, I cannot brake "sharply" or effectively enough to stop the car from drifting into the road. youtu.be/pbzhvieihkc.
- Andover, NJ, USA
Incident -1 traveling about 45 mph decelerating to make a right turn, the car stalls out leaving me with no control of steering and little ability to brake. Incident 2- making right turn (decelerating) car stalls out leaving me with no steering and little braking control. Incident 3- pulled up into driveway on slope. Put the car in reverse to back out, car stalled out leaving me with very little ability to brake.
- Andover, NJ, USA
The contact owns a 2012 Mazda Cx-9. the contact stated that the vehicle would consume excessive oil without warning. The vehicle was taken to a dealer where the failure was unable to be replicated. The contact stated that the technician mentioned that the consumption of oil was unusual and could cause the engine to fail. The manufacturer was notified of the failure. The vehicle was not repaired. The approximate failure mileage was 900 and the current mileage was 42,000.
- Lexington, KY, USA
I had an incident yesterday resulting in a minor collision. My accelerator stuck, my engine kept revving, and I could not stop. I kept applying the brakes but it felt as if everything locked up. I rearended the person in front of me no damage to their car and only minor to mine. I am now afraid to drive the vehicle. My husband contacted the dealership and they are waiting to hear back from Mazda corporate.
- Dayton, NV, USA
- Cordova, TN, USA