2015 Mazda CX-9
TSBs (Technical Service Bulletins)
Technical Service Bulletins (TSBs) for the 2015 CX-9 are official communications between Mazda & their dealerships that describe processes for troubleshooting or fixing certain common problems. All vehicle manufacturers are required by U.S. law to make their TSBs available to the public.
-
TSB #SA-011-24
Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Read More »
-
TSB #00-001-22
Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Read More »
-
TSB #00-001-21-3768
Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Read More »
-
TSB #02-004-19-3574
Some customers may complain that the steering wheel is off center more than 3? even when driving straight on a flat road. Read More »
-
TSB #MT-012-18
If a vehicle has body vibration or steering wheel shimmy while driving and the root cause is determined to be tire balance, re-balance the tires using a Hunter GSP9700 or equivalent balance machine. Read More »
-
TSB #02-009-16-3155
SOME CUSTOMERS MAY COMPLAIN THAT THE STEERING WHEEL IS OFF CENTER MORE THAN 3? EVEN WHEN DRIVING STRAIGHT ON A FLAT ROAD. Read More »
-
TSB #02-009-16-3155
Some customers may complain that the steering wheel is off center more than 3" even when driving straight on a flat road. Read More »
-
TSB #02-010-18-3477
Some customers may complain that the steering wheel is off center more than 3? even when driving straight on a flat road. Read More »
-
TSB #02-009-16-3155
SOME CUSTOMERS MAY COMPLAIN THAT THE STEERING WHEEL IS OFF CENTER MORE THAN 3? EVEN WHEN DRIVING STRAIGHT ON A FLAT ROAD. Read More »
-
TSB #02-004-14
SUMMARY TO BE PROVIDED ON A FUTURE DATE. Read More »
-
TSB #02-004-14-2976
SOME CUSTOMERS MAY COMPLAIN THAT THE STEERING WHEEL IS OFF CENTER MORE THAN 3? EVEN WHEN DRIVING STRAIGHT ON A FLAT ROAD. FOLLOW STEERING WHEEL ALIGNMENT PROCEDURE. Read More »
-
TSB #02-003-23
Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Read More »
-
TSB #02-004-22a
Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Read More »
-
TSB #02-004-22
Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Read More »
-
TSB #02-002-20-3651
Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Read More »
-
TSB #02-001-19-3550
Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Read More »
-
TSB #02-006-18-3449
Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Read More »
-
TSB #02-008-17-3354b
Some vehicles may experience a knocking noise from the front and/or rear shock absorbers when driving over rough roads or speed bumps. The noise may be caused by damage to the inner seal of shock absorber, resulting in fluid seepage. Read More »
-
TSB #02-008-17-3354a
Some vehicles may experience a knocking noise from the front shock absorbers when driving over rough roads or speed bumps. The noise may be caused by damage to the inner seal of front shock absorber, resulting in fluid seepage. Read More »
-
TSB #02-008-17-3354
Some vehicles may experience a knocking noise from the front shock absorbers when driving over rough roads or speed bumps. The noise may be caused by damage to the inner seal of front shock absorber, resulting in fluid seepage. Read More »
-
TSB #02-006-18-3449
Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Read More »
-
TSB #02-008-17-3354b
Some vehicles may experience a knocking noise from the front and/or rear shock absorbers when driving over rough roads or speed bumps. The noise may be caused by damage to the inner seal of shock absorber, resulting in fluid seepage. Read More »
-
TSB #00-002-19-3561
Mazda North American Operations has approved an additional on-car brake lathe as an option for MNAO authorized equipment. The Pro-Cut On-Car Brake Lathe has been added to the MNAO authorized equipment program. Read More »
-
TSB #04-002-19-3545
Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may ... Read More »
-
TSB #00-003-18-3480
Mazda North American Operations has approved an additional on-car brake lathe as an option for MNAOauthorized equipment. The Pro-Cut On-Car Brake Lathe has been added to the MNAO authorizedequipment program. Read More »
-
TSB #04-004-18-3468
Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may ... Read More »
-
TSB #04-004-16-3160
SOME VEHICLES EXHIBIT BRAKE RELATED CONCERNS SUCH AS BRAKE NOISE, BRAKE JUDDER OR BRAKE DRAGGING. IF YOU ENCOUNTER A CUSTOMER COMPLAINT FOR ANY ONE OF THESE SYMPTOMS, REFER TO THE FOLLOWING INFORMATION TO UNDERSTAND WHY SYMPTOMS MAY ... Read More »
-
TSB #SA-011-24
Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Read More »
-
TSB #00-001-22
Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Read More »
-
TSB #00-001-20-3689
Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Read More »
-
TSB #04-001-20-3672
Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may ... Read More »
-
TSB #00-003-18-3480a
Mazda North American Operations has approved an additional on-car brake lathe as an option for MNAO authorized equipment. The Pro-Cut On-Car Brake Lathe has been added to the MNAO authorized equipment program. Read More »
-
TSB #04-001-15-3053
SOME VEHICLES MAY EXHIBIT BRAKE FLUID SEEPAGE FROM THE BRAKE MASTER CYLINDER RESERVE TANK CAP. THE UPPER SURFACE OF THE RESERVE TANK MAY APPEAR DUSTY OR DIRTY WHERE THE BRAKE FLUID SEEPAGE HAS OCCURRED. Read More »
-
TSB #04-001-19-3556
Some customers may report a slight clunk/bang/buzz noise or jolt from the front of the vehicle. This concern will most likely occur during the vehicles first forward movement after starting the engine. Read More »
-
TSB #SA-004-19
Some customers may complain of a check engine light on while driving the vehicle. If DTCs P2A04:00, P2272:00 and/or other DTCs are found during diagnosis, follow the repair procedure below. Read More »
-
TSB #SA-004-18
ome customers may complain of a check engine light on while driving the vehicle. If DTCs P2A04:00, P2272:00 and/or other DTCs are found during diagnosis, follow the repair procedure below. Read More »
-
TSB #1080M
IF AN ENGINE ASSEMBLY IS REPLACED AFTER A CATASTROPHIC INTERNAL MECHANICAL FAILURE, CLEAN THE INTAKE MANIFOLD INTERNALLY BEFORE INSTALLING A REPLACEMENT ENGINE ASSEMBLY. Read More »
-
TSB #1080M
IF AN ENGINE ASSEMBLY IS REPLACED AFTER A CATASTROPHIC INTERNAL MECHANICAL FAILURE, CLEAN THE INTAKE MANIFOLD INTERNALLY BEFORE INSTALLING A REPLACEMENT ENGINE ASSEMBLY. Read More »
-
TSB #1102M
WORKSHOP MANUAL EVAP SYSTEM LEAK INSPECTION USING THE M-MDS HAS BEEN DISCONTINUED FOR SOME MODELS. INSTEAD, THE WORKSHOP MANUAL EVAP SYSTEM LEAK INSPECTION USING EVAP LEAK TESTER WILL BE USED TO TROUBLESHOOT EVAP SYSTEM LEAKS. Read More »
-
TSB #01-008/16
SUMMARY TO BE PROVIDED ON A FUTURE DATE. Read More »
-
TSB #01-008-16-3162
SOME VEHICLES MAY EXHIBIT AN ENGINE COOLANT LEAK (A) BETWEEN THE LOWER RADIATOR HOSE (B) AND THE THERMOSTAT HOUSING (C). THE LOWER RADIATOR HOSE HAS BEEN MODIFIED TO IMPROVE SEALING PERFORMANCE. Read More »
-
TSB #SA-011-24
Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Read More »
-
TSB #SA-032-23a
If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by asking if any aftermarket devices have been installed. Read More »
-
TSB #SA-032-23
If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by asking if any aftermarket devices have been installed. Read More »
-
TSB #00-001-22
Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Read More »
-
TSB #MT-002-21
Ethanol is becoming a common additive in gasoline. Gasoline containing ethanol is likely available at your local gasoline station. Typical blends of ethanol include E10 and E85. Read More »
-
TSB #01-006-21-3779a
This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. Read More »
-
TSB #MT-002-21
When programming a key or installing a Genuine Mazda Accessory Remote Engine Start system, you may encounter programming difficulty. Read More »
-
TSB #MT-001-21
If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal Workshop Manual diagnosis. Read More »
-
TSB #CSP10
SERVICE REACTIVATION AND OWNER LOYALTY PROGRAM (CSP10) - EXPIRES APRIL 30, 2021 Read More »
-
TSB #00-001-21-3768
Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Read More »
-
TSB #MT-005-20
Some customers may complain about high engine oil consumption. Before attempting any repairs, verify the complaint by using the guideline below to determine if an engine repair is necessary: Engine Oil Consumption Inspection Guideline 1. Read More »
-
TSB #00-001-20-3689
Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Read More »
-
TSB #MT-002-19
If an engine assembly is replaced after a catastrophic internal mechanical failure, clean the intake manifold internally before installing a replacement engine assembly. Read More »
-
TSB #SA-053-19
GUIDE LINES AND PHOTOS TO DETERMINE IF FLUID/OIL SEEPAGE OR LEAK IS SEVERE ENOUGH TO REQUIRE WARRANTY REPAIR OR TO CLEAN AND MONITOR. Read More »
-
TSB #MT-003-19
Some customers may complain about high engine oil consumption. Before attempting any repairs, verify the complaint by using the guideline below to determine if an engine repair is necessary: Read More »
-
TSB #MT-002-19
If an engine assembly is replaced after a catastrophic internal mechanical failure, clean the intake manifold internally before installing a replacement engine assembly. Read More »
-
TSB #00-003-19-3583
In support of the new MRT distribution, Mazda will ship to dealers a new Dual Purpose Diagnostic Leak Detector beginning March, 2019. Training videos will be posted to MGSS shortly and Workshop Manual procedures will be revised gradually. Read More »
-
TSB #01-005-19-3548
Some vehicles may exhibit the check engine light on with DTC P0456 stored in the PCM memory. P0456: EVAP system leak detected (very small leak). Read More »
-
TSB #01-004-19-3558
On some vehicles, a sulfur smell or 'rotten egg' odor may be noticed coming from the exhaust system. The odor is usually noticed after a cold start, fast idle, extended periods of idling and full throttle acceleration. Read More »
-
TSB #RF-18-03
EXHAUST PIPE GASKET OPEN END: There has been some concern with the open end of hoop design being considered a defect in the gasket for P/N AJ17-40-305. Read More »
-
TSB #04-003-18-3455
Some customers may report a slight clunk/bang/buzz noise or jolt from the front of the vehicle. This concern will most likely occur during the vehicles first forward movement after starting the engine. Read More »
-
TSB #SSP92
In relation to on-going warranty extension program SSP92 (effective from April 2014), which extended the warranty coverage for power transfer unit (PTU) replacement on certain 2010-2014 CX-9 vehicles with AWD, Mazda Motor Corporation has ... Read More »
-
TSB #0100816
Engine Coolant Leak from lower radiator hose Some vehicles may exhibit an engine coolant leak (A) between the lower radiator hose (B) and the thermostat housing ? Read More »
-
TSB #0100116
Engine Start /Stop Procedure with room fuse removed Read More »
-
TSB #01-024/15
SUMMARY TO BE PROVIDED ON A FUTURE DATE. Read More »
-
TSB #MT-003-21
Some customers may complain about high engine oil consumption. Before attempting any repairs, verify the complaint by using the guideline below to determine if an engine repair is necessary: Read More »
-
TSB #01-016-18-3522
On some vehicles, a sulfur smell or 'rotten egg' odor may be noticed coming from the exhaust system. The odor is usually noticed after a cold start, fast idle, extended periods of idling and full throttle acceleration. Read More »
-
TSB #01-013-18-3478
Some vehicles may exhibit the check engine light on with DTC P0456 stored in the PCM memory. P0456: EVAP system leak detected (very small leak)The concern is most likely the result of the customer not getting the fuel cap completely ... Read More »
-
TSB #03-007-15-3091
SOME VEHICLES MAY EXPERIENCE VIBRATION DURING ACCELERATION AND/OR NOISE COMING FROM THE REAR OF THE VEHICLE. Read More »
-
TSB #MT-002-19
If an engine assembly is replaced after a catastrophic internal mechanical failure, clean the intake manifold internally before installing a replacement engine assembly. Read More »
-
TSB #RF-18-03
EXHAUST PIPE GASKET OPEN END: There has been some concern with the open end of hoop design being considered a defect in the gasket for P/N AJ17-40-305. Read More »
-
TSB #MT-002-21a
Ethanol is becoming a common additive in gasoline. Gasoline containing ethanol is likely available at your local gasoline station. Typical blends of ethanol include E10 and E85. E10: A blend of 10% ethanol and 90% gasoline. Read More »
-
TSB #00-003-19-3583
In support of the new MRT distribution, Mazda will ship to dealers a new Dual Purpose Diagnostic Leak Detector beginning March, 2019. Training videos will be posted to MGSS shortly and Workshop Manual procedures will be revised gradually. Read More »
-
TSB #0101015
Noise from fuel tank insulator Some vehicles may exhibit an unusual noise while driving the vehicles The noise may be caused by a broken fuel tank (B) insulator (A) that is haning down and contacting the propeller shaft. Read More »
-
TSB #0101015
Noise from fuel tank insulator Some vehicles may exhibit an unusual noise while driving the vehicles The noise may be caused by a broken fuel tank (B) insulator (A) that is haning down and contacting the propeller shaft. Read More »
-
TSB #01-010/15
SUMMARY TO BE PROVIDED ON A FUTURE DATE. Read More »
-
TSB #00-003-19-3583
In support of the new MRT distribution, Mazda will ship to dealers a new Dual Purpose Diagnostic Leak Detector beginning March, 2019. Training videos will be posted to MGSS shortly and Workshop Manual procedures will be revised gradually. Read More »
-
TSB #MT-002-21a
Ethanol is becoming a common additive in gasoline. Gasoline containing ethanol is likely available at your local gasoline station. Typical blends of ethanol include E10 and E85. E10: A blend of 10% ethanol and 90% gasoline. Read More »
-
TSB #01-010-15-3040
SOME VEHICLES MAY EXHIBIT AN UNUSUAL NOISE WHILE DRIVING THE VEHICLE. THE NOISE MAY BE CAUSED BY A BROKEN FUEL TANK (B) INSULATOR (A) THAT IS HANGING DOWN AND CONTACTING THE PROPELLER SHAFT. THE RIVETS (C) MAY BREAK WHEN A LOAD OCCURS. Read More »
-
TSB #01-010-15-3040A
SOME VEHICLES MAY EXHIBIT AN UNUSUAL NOISE WHILE DRIVING THE VEHICLE. THE NOISE MAY BE CAUSED BY A BROKEN FUEL TANK (B) INSULATOR (A) THAT IS HANGING DOWN AND CONTACTING THE PROPELLER SHAFT. THE RIVETS (C) MAY BREAK WHEN A LOAD OCCURS. Read More »
-
TSB #SA-011-24
Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Read More »
-
TSB #00-001-22
Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Read More »
-
TSB #05-002-21-3854
Automatic Transmission/Transaxle Cooler and Lines Flushing Procedure: Automatic Transaxle/Transmission (A/T) oil cooler and lines must be power flushed completely before an overhauled or replacement A/T is installed (except ... Read More »
-
TSB #00-001-21-3768
Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Read More »
-
TSB #00-001-20-3689
Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Read More »
-
TSB #SA-058-19
WARRANTY GUIDELINES FOR RETURNED TRANSMISSION CORES. Be advised that the Mazda Remanufactured Transmission Center (MRTC) has found that up to 30% of the returned transmission cores either included the wrong transmission oil cooler, or the ... Read More »
-
TSB #SA-053-19
GUIDE LINES AND PHOTOS TO DETERMINE IF FLUID/OIL SEEPAGE OR LEAK IS SEVERE ENOUGH TO REQUIRE WARRANTY REPAIR OR TO CLEAN AND MONITOR. Read More »
-
TSB #05-001-18-3453
Always be sure to use the correct automatic transmission fluid when replacing ATF. Using the wrong ATF may cause shift quality complaints or may even damage the transmission. Read More »
-
TSB #SSP92
For certain 2014-2015 CX-9 AWD vehicles, the warranty coverage for power transfer unit (PTU) replacement is extended to 7 years (84 months) from the original warranty start date or 90,000 miles, whichever comes first. Read More »
-
TSB #SSP92
Abnormal Noise & Oil Leak from power transfer Unit Warranty Extension Program - Special Service Program (SSP) 92 extended. Read More »
-
TSB #05-010-14
SUMMARY TO BE PROVIDED ON A FUTURE DATE. Read More »
-
TSB #SA-032-23a
If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by asking if any aftermarket devices have been installed. Read More »
-
TSB #SA-032-23
If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by asking if any aftermarket devices have been installed. Read More »
-
TSB #09-016-23
Speedometer replacement procedure Read More »
-
TSB #SA-075-22
If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by asking if any aftermarket devices have been installed. Read More »
-
TSB #01-006-22
This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. Read More »
-
TSB #01-003/22
The Mazda DCA-8000 is required for all warranty battery testing. If the Mazda DCA-8000 is not used, incorrect battery testing may result in unnecessary battery replacement. Read More »
-
TSB #01-006-21-3779b
Battery Maintenance: This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. Read More »
-
TSB #MT-002-21
When programming a key or installing a Genuine Mazda Accessory Remote Engine Start system, you may encounter programming difficulty. Read More »
-
TSB #MT-001-21
If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal Workshop Manual diagnosis. Read More »
-
TSB #MT-001-21
If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal Workshop Manual diagnosis. Read More »
-
TSB #01-005-21-3778
The Mazda DCA-8000PM is required for all warranty battery testing. If the Mazda DCA-8000PM is not used, incorrect battery testing may result in unnecessary battery replacement. Read More »
-
TSB #01-006-21-3779
This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. Read More »
-
TSB #09-002-21-3770
In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer Read More »
-
TSB #09-036-20-3756
Some vehicles may exhibit a Connectivity Master Unit (CMU), a BLUETOOTH??A? hands-free unit or text messaging related concerns. Read More »
-
TSB #MT-001-20
If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal Workshop Manual diagnosis. Read More »
-
TSB #09-003-20-3671
In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. Read More »
-
TSB #SA-021-19a
Some vehicles may experience a clock failure after a battery disconnect. The clock shows dotted lines and cannot be reset. Mazda is aware of this issue and is working on a permanent solution. Perform Interim Repair Procedure. Read More »
-
TSB #SA-029-19
Due to a database error discovered with IDS 114.00-114.02 release (which affects Recall 3719F), it will be necessary to uninstall IDS 114 and install IDS 113.00 and 113.06 update. Read More »
-
TSB #SA-021-19
Some vehicles may experience a clock failure after a battery disconnect. The clock shows dotted lines and cannot be reset. Mazda is aware of this issue and is working on a solution. Do not perform any vehicle repairs at this time. Read More »
-
TSB #01-001-19-3551
This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. Read More »
-
TSB #01-002-19-3552
The Mazda GR8-1291 is required for all warranty battery testing. If the Mazda GR8-1291 is not used, incorrect battery testing may result in unnecessary battery replacement. Read More »
-
TSB #MT-004-18
If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal Workshop Manual diagnosis. Read More »
-
TSB #MT-004-18
ELECTRICAL CONCERN AND/OR MULTIPLE DTC'S DUE TO AFTERMARKET DEVICE: If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored... Read More »
-
TSB #MT-004-18
If you encounter any type of electrical concern (e.g, dead battery), interview the customer before proceeding with normal Workshop Manual diagnosis. Aftermarket devices may be the cause of the electrical concern. Read More »
-
TSB #MT-017-17
If you encounter any type of electrical concern (e.g, dead battery), interview the customer before proceeding with normal Workshop Manual diagnosis. Aftermarket devices may be the cause of the electrical concern. Read More »
-
TSB #09-001-17-3296b
When dealing with customer complaints of excessive condensation and/or water within the headlamp unit, first determine if all the bulb sockets (including O-ring), seals and covers are present and correctly installed. Read More »
-
TSB #09-018-17
Display shows inaccurate ambient temperature. Some customers may complain that the ambient temperature display is not accurate, or it takes too long for the display to show actual temperature. Read More »
-
TSB #1099M
WHEN REPROGRAMMING A CONTROL MODULE, ALWAYS USE THE GR-8 BATTERY MANAGEMENT SYSTEM POWER SUPPLY MODE. IF NOT USED, THE CONTROL MODULE REPROGRAMMING MAY FAIL DUE TO A WEAK VEHICLE BATTERY. Read More »
-
TSB #SA285
OVER THE PAST TWO WEEKS, AN INCREASING NUMBER OF IPHONE SE EARLY ADOPTERS HAVE REPORTED AUDIO ISSUES WITH BLUETOOTH PHONE CALLS WHEN THE SMARTPHONE IS PAIRED WITH A VEHICLE OR WIRELESS HEADSET. Read More »
-
TSB #MTI_1111
When installing a navigation SD card, confirm that the card is unlocked. Also, Mazda Does Not Recommend swapping navigation system SD cards from one vehicle to another for testing. Read More »
-
TSB #0900916
HandsFree bluetooth module and/or text messaging troubleshooting procedure Read More »
-
TSB #0100116
Engine Start /Stop Procedure with room fuse removed Read More »
-
TSB #01-006-21-3779a
This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. Read More »
-
TSB #MT-004-18
If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal Workshop Manual diagnosis. Read More »
-
TSB #01-008-18-3451
This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. Read More »
-
TSB #01-009-18-3452
The Mazda GR8-1291 is required for all warranty battery testing. If the Mazda GR8-1291 is not used, incorrect battery testing may result in unnecessary battery replacement. Read More »
-
TSB #0100516
Battery test procedure requirements using the GR81291 Read More »
-
TSB #09-009-19-3566
In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. Read More »
-
TSB #09-035-17-3080
In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. Read More »
-
TSB #SA-061-17
In an effort to achieve a higher level of Customer Experience and retain the value of Mazda's vehicles, MNAO Warranty Operations is? 2017 Mazda North American Operations, U.S.A. Read More »
-
TSB #09018173351
Some customers may complain that the ambient temperature display is not accurate, or it takes too long for the display to show actual temperature. Read More »
-
TSB #09-018-17
Display shows inaccurate ambient temperature. Some customers may complain that the ambient temperature display is not accurate, or it takes too long for the display to show actual temperature. Read More »
-
TSB #09-016-23
Speedometer replacement procedure Read More »
-
TSB #09-024-22
In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. Read More »
-
TSB #09-009-17-3302
Some vehicles may exhibit navigation unit that cannot read out SMS (Short Messages Service) or does not operate properly after reading SMS. These concerns may be caused by problems with the Bluetooth Unit software. Read More »
-
TSB #SA234
IDS UPDATE 101.00 AND 101.02 IS NOW AVAILABLE ON MS3 UNDER THE "IDS/INFOTAINMENT" TAB. Read More »
-
TSB #SA283
CUSTOMERS THAT ARE REGISTERED WITH TOMTOM TO UPDATE THEIR MAZDA TOMTOM SYSTEM (USING TOMTOM HOME SOFTWARE) MAY HAVE RECENTLY RECEIVED THIS E-MAIL: PLEASE NOTE THAT THIS IS NOT AN OPERATING SYSTEM UPDATE (AKA FIRMWARE), THIS IS AN UPDATE ... Read More »
-
TSB #09-008-15-2991B
SOME CUSTOMERS MAY COMPLAIN ABOUT ONE OR MORE OF THE FOLLOWING CONCERNS. 1. SMS/TEXT CANNOT BE DOWNLOADED WHEN CONNECTED VIA BLUETOOTH. 2. OPERATIONAL CONCERNS WHEN PLAYING A MEDIA DEVICE (IPOD, USB STICK ETC.) CONNECTED VIA THE USB PORT. Read More »
-
TSB #09-008-15-2991A
SOME CUSTOMERS MAY COMPLAIN ABOUT ONE OR MORE OF THE FOLLOWING CONCERNS. 1. SMS/TEXT CANNOT BE DOWNLOADED WHEN CONNECTED VIA BLUETOOTH. 2. OPERATIONAL CONCERNS WHEN PLAYING A MEDIA DEVICE (IPOD, USB STICK ETC.) CONNECTED VIA THE USB PORT. Read More »
-
TSB #09-008-15-2991
SOME CUSTOMERS MAY COMPLAIN ABOUT ONE OR MORE OF THE FOLLOWING CONCERNS. 1. SMS/TEXT CANNOT BE DOWNLOADED WHEN CONNECTED VIA BLUETOOTH. 2. OPERATIONAL CONCERNS WHEN PLAYING A MEDIA DEVICE (IPOD, USB STICK ETC.) CONNECTED VIA THE USB PORT. Read More »
-
TSB #09-020-14-2913C
SOME VEHICLES MAY EXPERIENCE THE SYMPTOMS MENTIONED BELOW, WHICH CAN BE FIXED WITH THE LATEST SOFTWARE UPDATE (VERSION 10.854 OR LATER).?NAVIGATION SYSTEM FREEZES. Read More »
-
TSB #09-020-14-2913B
SOME VEHICLES MAY EXPERIENCE THE SYMPTOMS MENTIONED BELOW, WHICH CAN BE FIXED WITH THE LATEST SOFTWARE UPDATE (VERSION 10.854 OR LATER).?NAVIGATION SYSTEM FREEZES. Read More »
-
TSB #0901316
Excessive condensation or water within the headlamp assembly caustion Read More »
-
TSB #MTI_1031
Some customers may complain about a blurry rear view monitor display. This may be caused by an aftermarket accessory device. Read More »
-
TSB #09-003-19-3555a
Some customers may complain of condensation/fog inside the front (headlamp/headlight) or rear (taillamp/taillight) combination lights. Read More »
-
TSB #09-003-19-3555
Some customers may complain of condensation/fog inside the front (headlamp/headlight) or rear (taillamp/taillight) combination lights. Read More »
-
TSB #1066M
SOME CUSTOMERS MAY COMPLAIN ABOUT IMPROPER OPERATION OF THE AUTO-DIMMING MIRROR. THIS MAY BE CAUSED BY AN OBSTRUCTION OF THE FRONT AND/OR REAR LIGHT SENSOR(S) (E.G. HANGING A PARKING PERMIT FROM THE MIRROR). Read More »
-
TSB #0800116
Passenger fAirbag deactivation (PAD) indicator light illumination Read More »
-
TSB #09-003-19-3555a
Some customers may complain of condensation/fog inside the front (headlamp/headlight) or rear (taillamp/taillight) combination lights. Read More »
-
TSB #09-011-18-3448
Some customers may complain of condensation/fog inside the front (headlamp/headlight) or rear (taillamp/taillight) combination lights. Read More »
-
TSB #09-001-17-3296b
When dealing with customer complaints of excessive condensation and/or water within the headlamp unit, first determine if all the bulb sockets (including O-ring), seals and covers are present and correctly installed. Read More »
-
TSB #09-008-17-3324
Take caution when cleaning plastic headlight lenses. Damage can occur when using some cleaners that contain strong acid, alkaline cleanser or organic solvent. Read More »
-
TSB #09-003-16-3130
SOME CUSTOMERS MAY COMPLAIN OF CONDENSATION/FOG INSIDE THE FRONT (HEADLAMP/HEADLIGHT) OR REAR (TAILLAMP/TAIL-LIGHT) COMBINATION LIGHTS. Read More »
-
TSB #09-049-14-2980
WHEN DEALING WITH CUSTOMER COMPLAINTS OF EXCESSIVE CONDENSATION AND/OR WATER WITHIN THE HEADLAMP UNIT, FIRST DETERMINE IF ALL THE BULB SOCKETS ARE PRESENT AND CORRECTLY INSTALLED. IN MOST CASES YOU WILL FIND THAT THE BULB SEAL NO. Read More »
-
TSB #0900316
Condensation/Fog in front and rear combination lights Read More »
-
TSB #09-003-19-3555a
Some customers may complain of condensation/fog inside the front (headlamp/headlight) or rear (taillamp/taillight) combination lights. Read More »
-
TSB #09-011-18-3448
Some customers may complain of condensation/fog inside the front (headlamp/headlight) or rear (taillamp/taillight) combination lights. Read More »
-
TSB #09-003-16-3130
SOME CUSTOMERS MAY COMPLAIN OF CONDENSATION/FOG INSIDE THE FRONT (HEADLAMP/HEADLIGHT) OR REAR (TAILLAMP/TAIL-LIGHT) COMBINATION LIGHTS. Read More »
-
TSB #09-017-16-3169
SOME VEHICLES MAY EXHIBIT A RATTLE NOISE AND/OR WIND NOISE FROM THE FRONT DOOR GLASS AREA WHILE DRIVING THE VEHI-CLE. THIS IS CAUSED BY A DEFORMED GLASS RUN CHANNEL (A). Read More »
-
TSB #SA-039-23a
Some vehicles may experience exterior trim heat damage when parked near a glass building or Low-E windows. This may be caused by the sun's reflection. Read More »
-
TSB #SA-040-21
Some vehicles may experience exterior trim heat damage when parked near a glass building or Low-E windows. This may be caused by the sun's reflection. Read More »
-
TSB #MT-003-21
Some vehicles may experience exterior trim heat damage when parked near a glass building. This may be caused by the suns reflection. Read More »
-
TSB #09-024-15-3050
SOME CUSTOMERS MAY EXPERIENCE INOPERATIVE FRONT DOOR WINDOW AUTO-CLOSING OPERATION WHEN USING THE WINDOW SWITCHES (A). Read More »
-
TSB #09-017-15-3023
SOME CUSTOMERS MAY NOTICE THE POWER WINDOW(S) ARE EITHER NOISY OR COMPLETELY INOPERATIVE WHILE OPERATING THE POWER WINDOW SWITCH. THIS MAY BE DUE TO THE POWER WINDOW MOTOR GEAR HAVING CHIPPED OR DAMAGED TEETH. Read More »
-
TSB #MTI_1034
THIS ARTICLE PROVIDES HVAC HEATER/DEFROSTER OPERATING TIPS USING MODE SELECTOR DIAL. THIS INCLUDES THE USE OF INTERMEDIATE POSITIONS. Read More »
-
TSB #MTI_1034
THIS ARTICLE PROVIDES HVAC HEATER/DEFROSTER OPERATING TIPS USING MODE SELECTOR DIAL. THIS INCLUDES THE USE OF INTERMEDIATE POSITIONS. Read More »
-
TSB #SSPB3
Subject: ** UPDATE** - Takata Inflator Special Service Program (Extended Warranty) Special Service Program SSPB3: In December 2017 Special Service Program SSPB3 - Takata Inflator Extended Warranty was announced. Read More »
-
TSB #08-001-19-3544
This information is provided to help address Passenger Airbag Deactivation (PAD) Indicator illumination concerns during vehicle service. Read More »
-
TSB #08-001-18-3457
This information is provided to help address Passenger Airbag Deactivation (PAD) Indicator illumination concerns during vehicle service. Read More »
-
TSB #MT-003-18
The Workshop Manual has two-different airbag procedures, one for Standard Deployment and one for Two-Step Deployment. Standard Deployment is for Mexico spec vehicles and Two-Step Deployment is for US and Canadian spec vehicles. Read More »
-
TSB #0800116
Passenger fAirbag deactivation (PAD) indicator light illumination Read More »
-
TSB #SA-039-23a
Some vehicles may experience exterior trim heat damage when parked near a glass building or Low-E windows. This may be caused by the sun's reflection. Read More »
-
TSB #SA-039-23
Some vehicles may experience exterior trim heat damage when parked near a glass building or Low-E windows. This may be caused by the sun's reflection. Read More »
-
TSB #SA-008-22a
Some vehicles may experience exterior trim heat damage when parked near a glass building or Low-E windows. This may be caused by the sun's reflection. Read More »
-
TSB #SA-008-22
Some vehicles may experience exterior trim heat damage when parked near a glass building or Low-E windows. This may be caused by the sun's reflection. Read More »
-
TSB #09-014-18-3443a
When encountering a vehicle with paint damage, refer to the "Mazda Pocket Paint Guide" to determine cause, prevention, remedy, and warranty coverage (if applicable). Read More »
-
TSB #09-014-18-3443
When encountering a vehicle with paint damage, refer to the "Mazda Pocket Paint Guide" to determine cause, prevention, remedy, and warranty coverage (if applicable). Read More »
-
TSB #09-001-17-3296b
When dealing with customer complaints of excessive condensation and/or water within the headlamp unit, first determine if all the bulb sockets (including O-ring), seals and covers are present and correctly installed. Read More »
-
TSB #1098M
WHEN REMOVING PARTS FROM A VEHICLE, TAKE CAUTION OF THIS SYMBOL "R". FAILING TO REPLACE THE NON-REUSABLE PART MAY CAUSE A SYSTEM FAILURE. Read More »
-
TSB #1098M
WHEN REMOVING PARTS FROM A VEHICLE, TAKE CAUTION OF THIS SYMBOL "R". FAILING TO REPLACE THE NON-REUSABLE PART MAY CAUSE A SYSTEM FAILURE. Read More »
-
TSB #09-017-16-3169
SOME VEHICLES MAY EXHIBIT A RATTLE NOISE AND/OR WIND NOISE FROM THE FRONT DOOR GLASS AREA WHILE DRIVING THE VEHI-CLE. THIS IS CAUSED BY A DEFORMED GLASS RUN CHANNEL (A). Read More »
-
TSB #09-017-16-3169
Some vehicles may exhibit a rattle noise and/or wind noise from the front door glass area while driving the vehicle. This is caused by a deformed glass run channel (A). Read More »
-
TSB #09-010/16
STAINS FOUND ON PAINT DURING PDI SOME VEHICLES MAY EXPERIENCE STAINS APPEARING ON THE HOOD, ROOF AND/OR TRUNK OF VEHICLE. THIS CONCERN IS MOST LIKELY TO BE FOUND IN COLD WEATHER AREAS JUST AFTER THE RAPGARD IS REMOVED AT PDI. Read More »
-
TSB #MT-012-18
If a vehicle has body vibration or steering wheel shimmy while driving and the root cause is determined to be tire balance, re-balance the tires using a Hunter GSP9700 or equivalent balance machine. Read More »
-
TSB #09-017-16-3169
SOME VEHICLES MAY EXHIBIT A RATTLE NOISE AND/OR WIND NOISE FROM THE FRONT DOOR GLASS AREA WHILE DRIVING THE VEHI-CLE. THIS IS CAUSED BY A DEFORMED GLASS RUN CHANNEL (A). Read More »
-
TSB #0901016
Stains found on kpaint during PDI Read More »
-
TSB #09-004-17
Driver and/or passenger sunvisors drop by themselves Read More »
-
TSB #09-038-15-3080
SOME CUSTOMERS MAY COMPLAIN THAT THE DOORS DO NOT LOCK / UNLOCK WHEN PRESSING THE REQUEST SWITCH. THIS MAY BE CAUSED BY A TORN OR CRACKED REQUEST SWITCH RUBBER BUTTON (A). Read More »
-
TSB #09-002-21-3770
In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer Read More »
-
TSB #09-034-18-3430a
In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. Read More »
-
TSB #09-034-18-3430
In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. Read More »
-
TSB #SA-011-24
Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Read More »
-
TSB #MT-002-20
New CARB regulation regarding mandatory checking and documenting of tire pressure whenever a vehicle is in for service work. This applies to all service shops (including Mazda dealerships) in California effective September 1, 2010. Read More »
-
TSB #SA-011-24
Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Read More »
-
TSB #CSP10
SERVICE REACTIVATION AND OWNER LOYALTY PROGRAM (CSP10) - EXPIRES APRIL 30, 2021 Read More »
-
TSB #00-001-21-3768
Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Read More »
-
TSB #MT-002-20
New CARB regulation regarding mandatory checking and documenting of tire pressure whenever a vehicle is in for service work. This applies to all service shops (including Mazda dealerships) in California effective September 1, 2010. Read More »
-
TSB #02-002-19-3546
Some automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the wheels on Mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint ... Read More »
-
TSB #02-003-18-3501
Some vehicles may have aluminum alloy type wheel(s) with one of the following paint damage conditions shown in the sample photos below. The damage extends to the front surface of the aluminum wheel partly or entirely. Read More »
-
TSB #02-008-18-3467
Some automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the wheels on Mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint ... Read More »
-
TSB #09-015-18-3445a
At PDI or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface. Read More »
-
TSB #09-015-18-3445
At PDI or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface. Read More »
-
TSB #09-016-16-3158A
AT PDI OR WHEN NEW VEHICLE IS DELIVERED, SOME CUSTOMERS MAY COMPLAIN ABOUT WRINKLES ON THE LEATHER SEAT CUSHION AND/OR SEAT BACK SURFACE. Read More »
-
TSB #09-016-16-3158A
AT PDI OR WHEN NEW VEHICLE IS DELIVERED, SOME CUSTOMERS MAY COMPLAIN ABOUT WRINKLES ON THE LEATHER SEAT CUSHION AND/OR SEAT BACK SURFACE. Read More »
-
TSB #09-016-16-3158
AT PDI OR WHEN NEW VEHICLE IS DELIVERED, SOME CUSTOMERS MAY COMPLAIN ABOUT WRINKLES ON THE LEATHER SEAT CUSHION AND/OR SEAT BACK SURFACE. Read More »
-
TSB #09-016-16-3158
AT PDI OR WHEN NEW VEHICLE IS DELIVERED, SOME CUSTOMERS MAY COMPLAIN ABOUT WRINKLES ON THE LEATHER SEAT CUSHION AND/OR SEAT BACK SURFACE. Read More »
-
TSB #09-016-16-3158
At PDI or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface. Read More »
-
TSB #SA-055-17
Blind Spot Monitoring (BSM) system frequently asked questions (FAQ) Read More »
-
TSB #MT-002-21
Ethanol is becoming a common additive in gasoline. Gasoline containing ethanol is likely available at your local gasoline station. Typical blends of ethanol include E10 and E85. Read More »
-
TSB #09-025-21-3824
This service bulletin provides information regarding the proper use of the driver??A?A?s floor mat to avoid any potential interference with the foot pedals. Read More »
-
TSB #MT-004-21
NAVIGATION UPDATES FOR TOMTOM NAVIGATION SYSTEM. Some customers may request updates for their vehicle's navigation system. Refer customers to Mazdausa.com. Read More »
-
TSB #SA-041-21
Accessory instructions can be found on OneMazda under Dealer Resources - Parts & Accessories. The links provided below can be used for quick access: For 2016 models and newer: NOTE: Instructions are found under the "Attachments" section ... Read More »
-
TSB #MT-002-21
When programming a key or installing a Genuine Mazda Accessory Remote Engine Start system, you may encounter programming difficulty. Read More »
-
TSB #MT-001-21
If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal Workshop Manual diagnosis. Read More »
-
TSB #07-001-21-3775
A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating. It is most noticeable when the A/C is first turned ON. Read More »
-
TSB #09-002-21-3770
In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer Read More »
-
TSB #09-006-20-3673a
When encountering a vehicle with paint damage, refer to the "Mazda Paint Warranty Guide" to determine cause, prevention, remedy, and warranty coverage (if applicable). Read More »
-
TSB #MT-001-20
If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal Workshop Manual diagnosis. Read More »
-
TSB #09-006-20-3673
When encountering a vehicle with paint damage, refer to the "Mazda Pocket Paint Guide" to determine cause, prevention, remedy, and warranty coverage (if applicable). Read More »
-
TSB #02-002-20-3651
Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Read More »
-
TSB #09-003-20-3671
In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. Read More »
-
TSB #MT-002-19
If an engine assembly is replaced after a catastrophic internal mechanical failure, clean the intake manifold internally before installing a replacement engine assembly. Read More »
-
TSB #07-002-19-3616a
A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating. It is most noticeable when the A/C is first turned ON. Read More »
-
TSB #SA-021-19a
Some vehicles may experience a clock failure after a battery disconnect. The clock shows dotted lines and cannot be reset. Mazda is aware of this issue and is working on a permanent solution. Perform Interim Repair Procedure. Read More »
-
TSB #SA-029-19a
The database error discovered with IDS 114.00-114.02 release has been fixed with IDS 114.04 release and is now available for download. Read More »
-
TSB #07-002-19-3616
A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating. It is most noticeable when the A/C is first turned ON. Read More »
-
TSB #SA-029-19
Due to a database error discovered with IDS 114.00-114.02 release (which affects Recall 3719F), it will be necessary to uninstall IDS 114 and install IDS 113.00 and 113.06 update. Read More »
-
TSB #SA-021-19
Some vehicles may experience a clock failure after a battery disconnect. The clock shows dotted lines and cannot be reset. Mazda is aware of this issue and is working on a solution. Do not perform any vehicle repairs at this time. Read More »
-
TSB #SA-013-19
MAZDA IDS INOPERATIVE WITH VCM-II LICENSE EXPIRATION MESSAGE - If you encounter an IDS inoperative problem with VCM-II license expiration message, follow the instructions below: 1. Read More »
-
TSB #00-003-19-3583
In support of the new MRT distribution, Mazda will ship to dealers a new Dual Purpose Diagnostic Leak Detector beginning March, 2019. Training videos will be posted to MGSS shortly and Workshop Manual procedures will be revised gradually. Read More »
-
TSB #09-007-19-3564a
Some vehicles may exhibit a Connectivity Master Unit (CMU), a BLUETOOTH? hands-free unit or text messaging related concerns. Read More »
-
TSB #00-001-19-3560
Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Read More »
-
TSB #09-005-19-3562
When encountering a vehicle with paint damage, refer to the "Mazda Pocket Paint Guide" to determine cause, prevention, remedy, and warranty coverage (if applicable). Read More »
-
TSB #09-007-19-3564
Some vehicles may exhibit a Connectivity Master Unit (CMU), a BLUETOOTH? hands-free unit or text messaging related concerns. Read More »
-
TSB #09-004-19-3543
Mazda infotainment systems require contacting the proper source for diagnostic support, parts authorization, and parts exchange. Some components require prior authorization before ordering as exchange. Read More »
-
TSB #09-001-19-3553
When replacing the SiriusXM satellite radio unit (or a MAZDA CONNECT tuner and amp unit (TAU)) with replacement tuner for any reason, a call must be made to inform SiriusXM of the existing Radio ID and the new/replacement SAT Radio ID as ... Read More »
-
TSB #00-001-18-3446a
Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Read More »
-
TSB #00-003-18-3480a
Mazda North American Operations has approved an additional on-car brake lathe as an option for MNAO authorized equipment. The Pro-Cut On-Car Brake Lathe has been added to the MNAO authorized equipment program. Read More »
-
TSB #09-014-18-3443a
When encountering a vehicle with paint damage, refer to the "Mazda Pocket Paint Guide" to determine cause, prevention, remedy, and warranty coverage (if applicable). Read More »
-
TSB #09-020-18-3458b
Some vehicles may exhibit a Connectivity Master Unit (CMU), a BLUETOOTH? hands-free unit or text messaging related concerns. Read More »
-
TSB #09-034-18-3430a
In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. Read More »
-
TSB #MT-004-18
If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal Workshop Manual diagnosis. Read More »
-
TSB #MT-004-18
ELECTRICAL CONCERN AND/OR MULTIPLE DTC'S DUE TO AFTERMARKET DEVICE: If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored... Read More »
-
TSB #SA-033-18
NO GPS AFTER TOMTOM NAVIGATION ACCESSORY INSTALLATION: When not equipped with TomTom navigation from the factory, the GPS antenna plugs into the handsfree (Bluetooth) unit. Read More »
-
TSB #09-020-18-3458a
Some vehicles may exhibit a Connectivity Master Unit (CMU), a BLUETOOTH? hands-free unit or text messaging related concerns. Read More »
-
TSB #09-025-18-3479
Mazda infotainment systems require contacting the proper source for diagnostic support, parts authorization, and parts exchange. Some components require prior authorization before ordering as exchange. Read More »
-
TSB #09-023-18-3475
When replacing the SiriusXM satellite radio unit (or a MAZDA CONNECT tuner and amp unit (TAU)) with replacement tuner for any reason, a call must be made to inform SiriusXM of the existing Radio ID and the new/replacement SAT Radio ID as ... Read More »
-
TSB #05-001-18-3453
Always be sure to use the correct automatic transmission fluid when replacing ATF. Using the wrong ATF may cause shift quality complaints or may even damage the transmission. Read More »
-
TSB #MT-004-18
If you encounter any type of electrical concern (e.g, dead battery), interview the customer before proceeding with normal Workshop Manual diagnosis. Aftermarket devices may be the cause of the electrical concern. Read More »
-
TSB #00-001-18-3446
Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Read More »
-
TSB #MT-003-18
The Workshop Manual has two-different airbag procedures, one for Standard Deployment and one for Two-Step Deployment. Standard Deployment is for Mexico spec vehicles and Two-Step Deployment is for US and Canadian spec vehicles. Read More »
-
TSB #MT-017-17
If you encounter any type of electrical concern (e.g, dead battery), interview the customer before proceeding with normal Workshop Manual diagnosis. Aftermarket devices may be the cause of the electrical concern. Read More »
-
TSB #SSP92
Abnormal Noise & Oil Leak from power transfer Unit Warranty Extension Program - Special Service Program (SSP) 92 extended. Read More »
-
TSB #00-004-16-3237
RAISING A VEHICLE WITH A JACK CAN BE DANGEROUS IF NOT DONE PROPERLY. THE VEHICLE CAN SLIP OFF THE JACK AND SERI-OUSLY INJURE SOMEONE. IN THIS SERVICE INFORMATION, SOME IMPORTANT WARNINGS AND CAUTIONS HAVE BEEN TAKEN FROM THE OWNER?S MANUAL. Read More »
-
TSB #09-013-16-3161
WHEN DEALING WITH CUSTOMER COMPLAINTS OF EXCESSIVE CONDENSATION AND/OR WATER WITHIN THE HEADLAMP UNIT, FIRST DETERMINE IF ALL THE BULB SOCKETS ARE RESENT AND CORRECTLY INSTALLED. IN MOST CASES YOU WILL FIND THAT THE BULB SEAL NO. Read More »
-
TSB #09-030-16-3204
SOME VEHICLES MAY EXHIBIT A TOUCH SCREEN THAT LOCKS UP (BLACK SCREEN) OR DOES NOT RESPOND. HOWEVER, IN EITHER CASE THE AUDIO SOUND IS NORMAL. THIS CONCERN MAY BE CAUSED BY AN INTERNAL FAILURE OF THE AUDIO UNIT. Read More »
-
TSB #09-009-16-3150A
SOME VEHICLES MAY EXHIBIT BLUETOOTH? HANDS-FREE AND/OR TEXT MESSAGING RELATED CONCERNS. TO IMPROVE THE HANDLING OF BLUETOOTH? HANDS-FREE AND/OR TEXT MESSAGING CUSTOMER CONCERNS, MAZDA CRE-ATED A SPECIAL SERVICE AND PARTS EXCHANGE PROGRAM ... Read More »
-
TSB #MTI_1111
WHEN INSTALLING A NAVIGATION SD CARD, CONFIRM THAT THE CARD IS UNLOCKED. ALSO, MAZDA DOES NOT RECOMMEND SWAPPING NAVIGATION SYSTEM SD CARDS FROM ONE VEHICLE TO ANOTHER FOR TESTING. Read More »
-
TSB #MTI_1111
WHEN INSTALLING A NAVIGATION SD CARD, CONFIRM THAT THE CARD IS UNLOCKED. ALSO, MAZDA DOES NOT RECOMMEND SWAPPING NAVIGATION SYSTEM SD CARDS FROM ONE VEHICLE TO ANOTHER FOR TESTING. Read More »
-
TSB #MTI_1034
This article provides HVAC heater/defroster operating tips using Mode selector dial. This includes the use of intermediate positions. Read More »
-
TSB #MTI_1111
When installing a navigation SD card, confirm that the card is unlocked. Also, Mazda Does Not Recommend swapping navigation system SD cards from one vehicle to another for testing. Read More »
-
TSB #MTI_1031
SOME CUSTOMERS MAY COMPLAIN ABOUT A BLURRY REAR VIEW MONITOR DISPLAY. THIS MAY BE CAUSED BY AN AFTERMARKET ACCESSORY DEVICE. Read More »
-
TSB #MTI_1032
SOME CUSTOMERS MAY COMPLAIN ABOUT A RATTLE TYPE NOISE COMING FROM THE REAR OF THE VEHICLE WHEN DRIVING ON ROUGH ROADS. THIS MAY BE CAUSED BY A LOOSE SPARE TIRE JACK. Read More »
-
TSB #MTI_1031
SOME CUSTOMERS MAY COMPLAIN ABOUT A BLURRY REAR VIEW MONITOR DISPLAY. THIS MAY BE CAUSED BY AN AFTERMARKET ACCESSORY DEVICE Read More »
-
TSB #MTI_1032
Some customers may complain about a rattle type noise coming from the rear of the vehicle when driving on rough roads. This may be caused by a loose spare tire jack. Read More »
-
TSB #0102415
Usual rattle/buzz type noise from presilencer Read More »
-
TSB #09-009-15-3015
SOME VEHICLES MAY EXPERIENCE STAINS APPEARING ON THE HOOD, ROOF AND/OR TRUNK OF THE VEHICLE. THIS CONCERN IS MOST LIKELY TO BE FOUND IN A COLD WEATHER AREAS JUST AFTER THE RAPGARD IS REMOVED AT PDI. Read More »
-
TSB #01-003-15-3014
USE THE FOLLOWING REPAIR PROCEDURE TO MINIMIZE THE NEED TO REPLACE THE CATALYST CONVERTER/EXHAUST PIPE WHEN REMOVING OXYGEN SENSORS AND/OR AIR FUEL RATIO SENSORS. Read More »
-
TSB #05-010-14-2960
SOME CUSTOMERS MAY EXPERIENCE DIFFICULTY MOVING THE SELECTOR LEVER OUT OF ?P? RANGE AFTER THE VEHICLE HAS BEEN PARKED OVERNIGHT IN EXTREMELY COLD TEMPERATURES (I.E. BELOW FREEZING). Read More »
-
TSB #00-002-14-2936
MAZDA NORTH AMERICAN OPERATIONS RECEIVED MANY REQUESTS FROM OUR DEALERS ASKING US TO APPROVE ADDITIONAL ON-CAR BRAKE LATHES AS AN OPTION FOR MNAO AUTHORIZED EQUIPMENT. Read More »
-
TSB #09-004-14-2874
SOME VEHICLES MAY EXPERIENCE STAINS APPEARING ON THE HOOD, ROOF AND/OR TRUNK OF THE VEHICLE. THIS CONCERN IS MOST LIKELY TO BE FOUND IN A COLD WEATHER AREAS JUST AFTER THE RAPGARD IS REMOVED AT PDI. Read More »
-
TSB #09-020-18-3458b
Some vehicles may exhibit a Connectivity Master Unit (CMU), a BLUETOOTH? hands-free unit or text messaging related concerns. Read More »
-
TSB #09-020-18-3458
Some vehicles may exhibit BLUETOOTH? hands-free and/or text messaging related concerns. To improve the handling of BLUETOOTH? hands-free and/or text messaging customer concerns, Mazda created a special service and parts exchange program ... Read More »
-
TSB #09-017-17
Audio, navigation and phone concerns with Mazda connect Infotainment system. All Mazda connect vehicles in new car inventory must be updated to this software version listed below in this TSB as part of the New Car Ready step 3 process. Read More »
-
TSB #09-009/16
HANDS-FREE BLUETOOTH MODULE AND/OR TEXT MESSAGING TROUBLESHOOTING PROCEDURE. SOME VEHICLES MAY EXHIBIT BLUETOOTH HANDS-FREE AND/OR TEXT MESSAGING RELATED CONCERNS. Read More »
-
TSB #09-025-15-3057
SOME VEHICLES MAY EXHIBIT EITHER AN AUDIO SCREEN THAT IS LOCKING-UP (BLACK SCREEN) OR AN INOPERATIVE AUDIO TOUCH SCREEN. IN BOTH CASES HOWEVER, THE AUDIO UNIT SOUND OUTPUT IS NORMAL. Read More »
-
TSB #09-039-14-2923
SOME VEHICLES MAY EXHIBIT BLUETOOTH? HANDS-FREE AND/OR TEXT MESSAGING RELATED CONCERNS. TO IMPROVE THE HANDLING OF BLUETOOTH? HANDS-FREE AND/OR TEXT MESSAGING CUSTOMER CONCERNS, MAZDA CRE-ATED A SPECIAL SERVICE AND PARTS EXCHANGE PROGRAM ... Read More »
-
TSB #09-025-18-3479
Mazda infotainment systems require contacting the proper source for diagnostic support, parts authorization, and parts exchange. Some components require prior authorization before ordering as exchange. Read More »
-
TSB #09-023-18-3475
When replacing the SiriusXM satellite radio unit (or a MAZDA CONNECT tuner and amp unit (TAU)) with replacement tuner for any reason, a call must be made to inform SiriusXM of the existing Radio ID and the new/replacement SAT Radio ID as ... Read More »
-
TSB #09-009-17-3302
Some vehicles may exhibit navigation unit that cannot read out SMS (Short Messages Service) or does not operate properly after reading SMS. These concerns may be caused by problems with the Bluetooth Unit software. Read More »
-
TSB #09-008-15-2991C
SOME CUSTOMERS MAY COMPLAIN ABOUT ONE OR MORE OF THE FOLLOWING CONCERNS. 1. SMS/TEXT CANNOT BE DOWNLOADED WHEN ONNECTED VIA BLUETOOTH. 2. OPERATIONAL CONCERNS WHEN PLAYING A MEDIA DEVICE (IPOD, USB STICK ETC.) CONNECTED VIA THE USB PORT. Read More »
-
TSB #09-009-17-3302
Some vehicles may exhibit navigation unit that cannot read out SMS (Short Messages Service) or does not operate properly after reading SMS. These concerns may be caused by problems with the Bluetooth Unit software. Read More »
-
TSB #09-031-15-3076
THE NAVIGATION SYSTEM SUPPORT FOR DIAGNOSTICS, PARTS AUTHORIZATION, AND PARTS EXCHANGE REQUIRE CONTACTING THE PROPER SOURCE. ? TOMTOM NAVIGATION HELP DESK AT 866-486-6866 FROM 7AM-11PM (M-F) AND 9AM-8PM (SAT) EASTERN STANDARD TIME. Read More »
-
TSB #09-020-14
SUMMARY TO BE PROVIDED ON A FUTURE DATE. Read More »
-
TSB #09-020-14
SUMMARY TO BE PROVIDED ON A FUTURE DATE. Read More »
-
TSB #09-020-14
SUMMARY TO BE PROVIDED ON A FUTURE DATE. Read More »
-
TSB #09-017-17
Audio, navigation and phone concerns with Mazda connect Infotainment system. All Mazda connect vehicles in new car inventory must be updated to this software version listed below in this TSB as part of the New Car Ready step 3 process. Read More »
-
TSB #SA-014-22
Accessory instructions can be found on OneMazda under Dealer Resources - Parts & Accessories. Read More »
-
TSB #01-003/22
The Mazda DCA-8000 is required for all warranty battery testing. If the Mazda DCA-8000 is not used, incorrect battery testing may result in unnecessary battery replacement. Read More »
-
TSB #MT-003-21
Some customers may complain about high engine oil consumption. Before attempting any repairs, verify the complaint by using the guideline below to determine if an engine repair is necessary: Read More »
-
TSB #CSP10a
SERVICE REACTIVATION AND OWNER LOYALTY PROGRAM (CSP10) - EXPIRES APRIL 30, 2021 Read More »
-
TSB #00-001-20-3689
Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Read More »
-
TSB #00-001-18-3446a
Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Read More »
-
TSB #09-035-17-3080
In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. Read More »
-
TSB #SSP92
In relation to on-going warranty extension program SSP92 (effective from April 2014), which extended the warranty coverage for power transfer unit (PTU) replacement on certain 2010-2014 CX-9 vehicles with AWD, Mazda Motor Corporation has ... Read More »
-
TSB #0000216
Mazda guidelines for factory scheduled maintenance Read More »
-
TSB #0100516
Battery test procedure requirements using the GR81291 Read More »
-
TSB #05-001-16-3128
ALWAYS BE SURE TO USE THE CORRECT AUTOMATIC TRANSMISSION FLUID WHEN REPLACING ATF. USING THE WRONG ATF MAY CAUSE SHIFT QUALITY COMPLAINTS OR MAY EVEN DAMAGE THE TRANSMISSION. Read More »
-
TSB #09-030-15-3073
MAZDA INFOTAINMENT SYSTEMS REQUIRE CONTACTING THE PROPER SOURCE FOR DIAGNOSTIC SUPPORT, PARTS AUTHORIZATION, AND PARTS EXCHANGE. SOME COMPONENTS REQUIRE PRIOR AUTHORIZATION BEFORE ORDERING AS EXCHANGE. Read More »
-
TSB #01-006-15-3039
SOME VEHICLES MAY EXPERIENCE MIL ILLUMINATION WITH DTC P219A:00 AND/OR P219B:00 STORED IN PCM MEMORY. THE DTCS MAY BE CAUSED BY ABNORMAL ELECTRICAL NOISE WITHIN THE ENGINE HARNESS OF CERTAIN VEHICLES. Read More »
-
TSB #09-008-15-2991B
SOME CUSTOMERS MAY COMPLAIN ABOUT ONE OR MORE OF THE FOLLOWING CONCERNS. 1. SMS/TEXT CANNOT BE DOWNLOADED WHEN CONNECTED VIA BLUETOOTH. 2. OPERATIONAL CONCERNS WHEN PLAYING A MEDIA DEVICE (IPOD, USB STICK ETC.) CONNECTED VIA THE USB PORT. Read More »
-
TSB #09-008-15-2991A
SOME CUSTOMERS MAY COMPLAIN ABOUT ONE OR MORE OF THE FOLLOWING CONCERNS. 1. SMS/TEXT CANNOT BE DOWNLOADED WHEN CONNECTED VIA BLUETOOTH. 2. OPERATIONAL CONCERNS WHEN PLAYING A MEDIA DEVICE (IPOD, USB STICK ETC.) CONNECTED VIA THE USB PORT. Read More »
-
TSB #09-020-14-2913B
SOME VEHICLES MAY EXPERIENCE THE SYMPTOMS MENTIONED BELOW, WHICH CAN BE FIXED WITH THE LATEST SOFTWARE UPDATE (VERSION 10.854 OR LATER).?NAVIGATION SYSTEM FREEZES. Read More »
-
TSB #09-039-14-2923
SOME VEHICLES MAY EXHIBIT BLUETOOTH? HANDS-FREE AND/OR TEXT MESSAGING RELATED CONCERNS. TO IMPROVE THE HANDLING OF BLUETOOTH? HANDS-FREE AND/OR TEXT MESSAGING CUSTOMER CONCERNS, MAZDA CRE-ATED A SPECIAL SERVICE AND PARTS EXCHANGE PROGRAM ... Read More »
-
TSB #SA-032-23a
If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by asking if any aftermarket devices have been installed. Read More »
-
TSB #09-036-20-3756
Some vehicles may exhibit a Connectivity Master Unit (CMU), a BLUETOOTH??A? hands-free unit or text messaging related concerns. Read More »
-
TSB #02-002-20-3651
Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Read More »
-
TSB #07-002-19-3616a
A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating. It is most noticeable when the A/C is first turned ON. Read More »
-
TSB #09-002-19-3554
This service bulletin provides information regarding the proper use of the driver's floor mat to avoid anypotential interference with the foot pedals. Read More »
-
TSB #09-019-18-3450
This service bulletin provides information regarding the proper use of the driver's floor mat to avoid any potential interference with the foot pedals. Read More »
-
TSB #MTI_1031
Some customers may complain about a blurry rear view monitor display. This may be caused by an aftermarket accessory device. Read More »
-
TSB #0100816
Engine Coolant Leak from lower radiator hose Some vehicles may exhibit an engine coolant leak (A) between the lower radiator hose (B) and the thermostat housing ? Read More »
-
TSB #01-024-15-3110
SOME VEHICLES MAY EXHIBIT AN UNUSUAL RATTLE/BUZZING TYPE NOISE FROM THE PRESILENCER WHEN DRIVING AT APPROXIMATELY 1800 RPM. THE LOWER (REAR-SIDE) OF THE PRE-SILENCER MAY BE THERMALLY DEFORMED DUE TO INSUFFICIENT RIGIDITY (FEWER WELD SPOTS). Read More »
-
TSB #03-005-15-3016
IF REPLACEMENT OF THE RIGHT SIDE (RH) TRANSFER OIL SEAL (A), AND TRANSFER DUST SEAL (B) ARE NECESSARY, USE THE FOLLOWING REPAIR PROCEDURE TO INSTALL THE NEW OIL SEALS. Read More »
-
TSB #06-003-14-2984
SOME VEHICLES MAY EXHIBIT AN ABNORMAL STEERING FEEL AND/OR NOISE WHILE DRIVING THE VEHICLE IN FREEZING TEMPERA-TURES, HOWEVER, THERE IS NO LOSS OF STEERING CONTROL. Read More »
-
TSB #09-034-14-2956
IN ACCORDANCE WITH FEDERAL REGULATIONS, FOLLOW THE PROCEDURE LISTED BELOW WHEN REPLACING A SPEEDOMETER.NOTE:?MAZDA VEHICLES ARE MANUFACTURED WITH TAMPER-PROOF SPEEDOMETERS. Read More »
-
TSB #09-027-14-2935
THIS SERVICE BULLETIN PROVIDES INFORMATION REGARDING THE PROPER USE OF THE DRIVER?S FLOOR MAT TO AVOID ANY POTENTIAL INTERFERENCE WITH THE FOOT PEDALS. Read More »
-
TSB #07-002-19-3616a
A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating. It is most noticeable when the A/C is first turned ON. Read More »
-
TSB #07-002-19-3616
A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating. It is most noticeable when the A/C is first turned ON. Read More »
-
TSB #07-002-18-3432
A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating. It is most noticeable when the A/C is first turned ON. Read More »
-
TSB #SA-058-19
WARRANTY GUIDELINES FOR RETURNED TRANSMISSION CORES. Be advised that the Mazda Remanufactured Transmission Center (MRTC) has found that up to 30% of the returned transmission cores either included the wrong transmission oil cooler, or the ... Read More »
-
TSB #MTI_1034
This article provides HVAC heater/defroster operating tips using Mode selector dial. This includes the use of intermediate positions. Read More »