9.4

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
1,374 miles

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« Read the previous 20 complaints

problem #5

May 292022

CX-9

  • miles
Car starting misfiring. I was told it appears to have a crack in the head gasket & would be best to repair the engine. This car has only 80k miles and should NOT be doing this at this stage!!!

- Orlando, FL, USA

problem #4

Jan 132022

CX-9

  • miles
had loss of coolant mid to late January 2022, which lead to over heating notifications. Upon inspection at dealer (Pacifico Mazda Philadelphia PA), it was determined that i had a cracked cylinder head. Initially dealer said they were to replace just the cylinder head & after about 1 week they said that the engine would be replaced. Received car back 4/06/22

- Philadelphia, PA, USA

problem #3

May 282021

CX-9

  • miles
When I shifted into reverse the back up camera wouldn-??t come on and instead a screen that said check your surroundings stayed on the screen. I reset it using the 3 button reset method and it came back on. Drove it to the grocery store, and then it sat in my driveway for 3 hours. When I went to go back in to town, the car was completely dead. No power whatsoever. We tried jumper cables and those didn-??t work. Finally tried a battery charger and after an hour of charging it finally came back on. A car this new shouldn-??t be having these issues.

- Neotsu, OR, USA

problem #2

Apr 242021

CX-9

  • 10,300 miles
Happened to me two times in past three weeks, where I am coming to a stop, or hardly moving, and car suddenly accelerates. Had my foot on the brake and the car was still trying to accelerate. Yesterday, 4/24/21 it took all my strength on the brake to keep the car from pulling into oncoming traffic. I have been driving for 39 years and have owned many cars, and something like this never happened to me. I will be bring the car dealership tomorrow, the car has only 10K miles on it as we don't do a lot of driving with it as we owe two cars. I did not have my foot on the wrong pedal, this is very dangerous and if the dealer does not find anything with the car, I intend to sell it, as this is probably one of the scariest experience I had with a car. It is intermittent, so I am not sure when its going to occur, but twice in the last few weeks is not coincidence ( it also happened to my wife a few months ago, but we thought it could have been due to snowy road conditions). In one case I was coming up to a stop sign, and was braking and car was accelerating as I tried to break. I had to put car in neutral and the shut off car to get to stop. Yesterday, I was pulling out of a parking lot, and was waiting for an on coming car to pass me before I could turn onto road, when car was trying to accelerate, when I had my foot on brake, and took everything to keep the car from accelerating forward into on coming car. Once car passed, I made turn onto road, and issue did not repeat on the remaining mile to my house. I went onto a Mazda forum and I saw a few others who raised the same concern/issue.

- Westhampton Beach, NY, USA

problem #1

Jul 162019

CX-9

  • 11,000 miles
I was waiting in a stationary position, at a red light, behind some other vehicles, with my foot on the brake pedal. All of a sudden, the vehicle started to lurch forward as if someone had stepped hard on the gas pedal! I was struggling to keep the car still by depressing the brake pedal harder, but it wouldn't stop the car. I had to put it in park and turn off the engine to stop the forward thrust of the vehicle.

- Brooklyn, NY, USA