10.0
really awful- Crashes / Fires:
- 1 / 1
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 124,307 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
I am the original owner of this vehicle, purchased brand new. In January 2010. The heater when turning on, made a loud clicking sound for approx. 20- 30 seconds, each time. Upon research on the internet, local mechanics, I found out the heater blend door actuator is the problem. I was going to replace it, but upon further investigation I found that this heater assembly is not only used by Mazda, Nissan, Toyota, Chevy, Ford, and Lexus. This is heater is known to have this design error. Also the dealer had unplugged the heater blend door actuator because this unit is known to start a fire in the vehicle. This made me extremely nervous. I consider this to be an unsafe vehicle.
- New Milford, PA, USA
Mazda has issues with condensation in front lights and real lights leading to excessive water building up in light cavity. The water restricts light and has shorted out headlight bulb on several occasions as I drove down the road. This causes a serious issue at night as I am driving. Mazda and dealer refuse to fix sighting bulletin from Mazda that this is a known problem and not to fix unless light enclosure is full of water.
- Cedar Park, TX, USA
Car failed to start. Mazda sent tow truck. Tow truck operator was able to start the car in neutral. Tow truck operator declined to tow the car and sent driver home. Later that day the wheel locked, power brakes failed and driver rolled into a ditch. Driver turned off ignition, unlocked steering wheel, backed car out of ditch and called Mazda for another tow. The consumer stated the day of delivery, the salesman had trouble starting the car and requested a technician make some adjustment to the ignition. The wheel locked and the key would not start the vehicle. After the adjustments, the vehicle appeared to work fine. The dealer stated the vehicle would not start because a cable was bent, which was prohibiting the vehicle from being recognized in park when attempting to start it. Updated IVOQ 08/19/10 updated IVOQ 08/20/10
- Dunwoody, GA, USA
- Boonton, NJ, USA