10.0
really awful- Crashes / Fires:
- 11 / 1
- Injuries / Deaths:
- 8 / 1
- Average Mileage:
- 56,264 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
I currently own a 2007 Mazda6 and have an airbag indicator light on all the time. Yesterday I received a letter from Mazda informing me of an airbag recall. The date on the letter is listed as February 2015. I tried their website and can't get an E-mail to anyone. They don't list a phone number to call. They do however give your E-mail address.so this leaves me out in the cold with only one way to seek help and it is from your dept.the letter indicates that in certain situations the airbag could deploy. In the letter it states to wait for the second letter because parts aren't available. This makes my safety at risk and seems as though Mazda isn't really concerned. Can you help me get in touch with someone who can look at my car and fix this problem. It is my only vehicle. I'm now afraid to drive this car but have no choice but to take that risk.
- Blackwood, NJ, USA
The contact owns a 2007 Mazda 6. while driving at 35 mph, another vehicle attempted to yield. As a result, the contact crashed into the rear passenger side of the vehicle and the air bags failed to deploy. The contact sustained shoulder injuries that required medical attention. A police report was filed. The vehicle was not diagnosed or repaired. The VIN was included in NHTSA campaign number: 14V344000 (air bags). The manufacturer was not notified of the failure. The failure mileage was unknown.
- Hartsville, SC, USA
Upset - called Mazda months ago regarding the driver's air bag inflator recall and was told vehicle was not part of the recall. This is a car that my daughter and 4 year old grandson drive around in. Now yesterday I receive in the mail (car registered in my name) recall notice for this car - air bag. I called both Mazda dealers in my area and neither one of them have the parts to fix this recall. This whole situation is very upsetting. I cannot believe given the serious implications of a possible deployment we have had to wait so long to get notification and the dealers do not have the parts !!!
- West Hartford , CT, USA
The contact owns a 2007 Mazda 6. while driving approximately 30 mph, another vehicle crashed into the rear of the contact's vehicle. The air bags failed to deploy. A police report was filed and the contact sustained neck, shoulder, and back injuries that required medical attention. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 198,000.
- Orlando, FL, USA
I had taken my car to the dealership three times in 2012 because the airbag icon had come on. The 3rd time I had it in was in March of 2012 just before the warranty expired. At no time were they able to find the problem. With the more recent recall because of airbag problems, I asked if I could bring my car in again to be checked as the airbag icon had remained on most of the time. I took it in on 10/09/14. The problem was found, but Mazda would not cover the cost of over $1000. I am on a fixed income and not able to pay for the repair. Mazda's solution was to remove or disengage my airbag. (I don't know which) I was told not to get into an accident as my airbag would not deploy. I do not feel this is a fair or safe solution to the problem. Can you help?
- Pittsburgh, PA, USA
Failure of airbags to deploy upon impact.
- Washington, DC, USA
The contact owns a 2007 Mazda Mazda6. The contact was not included in NHTSA campaign number: 14V344000 (air bags). The contact stated the air bag off warning light illuminated. The vehicle was taken to an independent mechanic. The technician diagnosed that the front driver, and passenger's side air bag sensor failed and needed to be replaced. The manufacturer was not made aware of the failure. The failure mileage was 69,000 and the current mileage was 76,000.
- Brewton, AL, USA
My daughter's Mazda was involved in a fender bender which deployed the driver air bag, while the police officer was taking the accident report from the drivers involved, the officer noticed that the airbag was starting to smoke and then burst into flames. Only the interior of the vehicle burned from the dash to the back seat(the fire department arrived and put the fire out) I have video of the fire and I'm hoping the officer put his observations in the report. The officer said he never saw an air bag catch fire like that.
- Macomb Twp, MI, USA
TL * the contact owns a 2007 Mazda, Mazda6. The contact stated that the air bag warning light illuminated. The vehicle was taken to a dealer where it was diagnosed that the clock spring needed to be replaced. The vehicle was repaired but the failure recurred. The manufacturer was made aware of the failure. The vehicle was not further repaired. The approximate failure mileage was 61,500 and the current mileage was 80,000.
- Dishop, CA, USA
A truck was traveling down a secondary mining road while my car was traveling up the road when the driver of car realized the truck was going to hit him he moved over on side trying to avoid accident. Truck hit driver side jamming front and back doors. (T-boned) neither the curtain or side airbag deployed. No life threatening injuries occurred the driver of car jumped over in passenger seat.
- Cabin Creek, WV, USA
2007 Mazda6 on 2 lane rd. 35mph zone maybe going a little faster ran off rd. Hit rt. Curb car bounced crossing center line hitting krt bus (public bus} head on causing front of car to buckle then rolled per police report one time. Front driver airbag is the only air bag to deploy. Police not sure if driver was wearing a seatbelt but he was partially ejected through front passenger side window. The bus was traveling approx. 28-30mph. Driver of car was doa. Mass head trauma and multiple injuries are the only thing listed on death certificate. It did state however that this driver died seconds upon impact. The bus driver was transported to hosp. For eval along with the one passenger that was on the bus which injury was a broken thumb.
- Cabin Creek, WV, USA
- Stafford, VA, USA