Affected Component: EQUIPMENT

Date Published
DEC 30, 2015
NHTSA TSB #
10118484
TSB Document
Summary
Mazda Motor Corporation is extending the warranty coverage for dashboard crash pads on certain 2009-2013 Mazda6 vehicles produced from February 4, 2008 through August 24, 2012. For certain 2009-2013 Mazda6 vehicles, the warranty coverage for sticky dashboard upper panel (crash pad) replacement only is extended to 10 years (120 months) from the original warranty start date, with no mileage limitation. Any other condition for dashboard replacement, such as discoloration, warping, or material splitting, is covered only for 36 months or 36,000 miles. On certain Mazda6 vehicles that are exposed to severe environmental conditions including high ambient temperature and humidity, the material used in the crash pad may deteriorate over time. If there is prolonged exposure and deterioration, the crash pad could develop a sticky surface. If a sticky surface condition exists, the crash pad must be replaced. The warranty extension only applies to the sticky surface condition. It does not apply to crash pads that are discolored, warped, or split.These conditions are covered under Mazda?s New Vehicle Limited Warranty for the first 36 months or 36,000 miles, whichever comes first.