10.0
really awful- Crashes / Fires:
- 12 / 1
- Injuries / Deaths:
- 16 / 0
- Average Mileage:
- 26,835 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
Takata recall - I've been waiting for a fix since I was notified in Feb and a 2nd recall in may of 2016. I continue to receive messages about contacting a dealer to have the recall work performed (I have also used the https://www.airbagrecall.com/en/check-your-vehicle site which informs me a "remedy is not available" for either recall, yet when I click "take action", it directs me to contact a dealer). I have contacted my dealer and they continue to claim no fix is available. Why, after this long, is a fix not yet available, and why am I wasting my time to be sent in circles trying to schedule a fix that isn't available.
- Edgewater, MD, USA
Takata recall - dealer has no replacement airbags to install, which raises the risk of injury or death and reduces the value of the car. ## VIN failed ## Mercedes Benz C300 2008 ##
- Pacifica, CA, USA
Takata recall. I would like to complain about inaction from Mercedes Benz on the replacement of my airbags which are known to have an issue that could cause death. Other vehicle manufacturers such as Honda and Nissan are providing replacement rental cars to customers until the client's car is fixed. Mercedes Benz has refused to do this when I contacted them at their corporate customer service number and the car dealership in cherry hill, NJ (who also put the phone down when I asked them how this was okay). I am concerned for myself and my family members since the warning says that air bag deployment could cause death. I would like to see some action against Mercedes Benz for not providing customers with an alternative such as a rental car until they are able to replace these dangerous and defective parts. Please advise on what I should do next as I need this car to get to work and Transport my family every day. Thank you. Please help!
- Moorestown, NJ, USA
Takata recall. The contact owns a 2008 Mercedes-Benz C300. The contact received notification of NHTSA campaign numbers: 16V081000 and 16V363000 (air bags). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (atlanta classic cars Mercedes-Benz, 1705 boggs rd, duluth, ga 30096) confirmed that the parts were not available. The manufacturer was contacted at 877-496-3691 and stated that they were not able to confirm when the parts were to become available. A case number was not provided. The contact had not experienced a failure. VIN tool confirms parts not available.
- Snellville, GA, USA
Takata recall. The contact owns a 2008 Mercedes-Benz C300. The contact received notification of NHTSA campaign numbers: 16V081000 and 16V363000 (air bags). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called Mercedes-Benz of South bay at (310) 513-5300 (3311 pacific coast hwy, torrance, ca 90505) where it was confirmed that the parts were not available for the recall remedy. The manufacturer was notified and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available/parts distribution disconnect.
- Carson, CA, USA
Takata recall. The contact owns a 2008 Mercedes-Benz C300. The contact received notification of NHTSA campaign numbers: 16V081000 and 16V363000 (air bags). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (Mercedes-Benz of arcadia, 101 N santa anita ave, arcadia, ca 91006) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not contacted. The contact had not experienced a failure. VIN tool confirms parts not available.
- Alhambra, CA, USA
Takata air bag recall
- Southwick, MA, USA
Takata recall - recall date was May 25, 2016. No recall letter has been received. No recall repairs yet available. When I check the status online, it still says "recall incomplete. Remedy not yet available".
- San Mateo, CA, USA
I haven't received the replacement airbag in my vehicle as of today
- Massapequa, NY, USA
Takata recall-I have not been provided with at repair/replacement and it has been almost 2 years.
- Middleburg, FL, USA
Takata recall. The contact owns a 2008 Mercedes-Benz C300. The contact received notification of NHTSA campaign numbers: 16V081000 (air bags) and 16V363000 (air bags) and stated that the part was not available within a reasonable time frame to schedule the recall repair. The dealer (moss motors, 1456 la 728-8, lafayette, la 70501, (337) 235-9086) did not give a specific date for when the part would become available. The dealer only stated that the contact would need to wait to receive a second letter. The manufacturer was contacted and could not provide an estimated date for when the vehicle would receive the recall repair. The contact was not experiencing a failure. VIN tool confirms parts not available.
- Lafayette, LA, USA
Takata recall since May 2016. Mercedes dealers state no parts available for car. I call every two to three months. They state their hands are tied.
- Houston, TX, USA
My warning light as been on for almost 2yrs an cannot get dealer to fix or turn warning off!
- Loomis, CA, USA
Takata recall - received recall letters to contact dealership. I have called jack ingram Mercedes several times. They say they do not have parts to repair my vehicle air bags. I am still driving my vehicle and praying that I do not have an accident inflating the airbags. Now I have received chapter 11 notice from tk holdings Inc. I called dealership today: 11/15/2017 and they still do not have parts to replace airbags.
- Wetumpka, AL, USA
Takata recall: I called the main phone number for Mercedes Benz and there are no parts available to fix the recall on my front and side airbags.
- Limeport, PA, USA
'takata recall'...I have contacted rusnak Mercedes in arcadia calif. No less than 6 times this last year for a replacement and still they say no replacement bags are available...I have a young college daughter driving this car and I am concerned for her safely...why is it taking so long for a replacement?
- Tujunga, CA, USA
'takata recall' I own three Mercedes Benz and all three of them have the airbag lights on. They also all have recalls for the same airbag issue. Also, the passenger side in my latest model, my C300, shows the passenger airbag light go on and off even when no one is seating in the seat. And often when someone is sitting in the seat, the airbag doesn't even come on at all.
- Round Rock, TX, USA
Takata recall: I have air bag recall 3 times: Feb 11, 2016, May 25, 2016, Jan 10, 2017 but when I contacted my Mercedes Benz dealer 5 times, they said the airbag replacement hasn't arrived on all the times I called. Feb 11, 2016: It's driver-side front airbags defect related to takata psdi-5 inflators. May 25, 2016: Passenger-side front airbags takata pspi-2 inflators. Jan 10, 2017: Passenger-side front airbags defect related to inflators.
- Bellevue, WA, USA
Takata recall have been waiting for my dealer to get the parts for about 1and 1/2 years. Called today and was told again parts will be in soon same as they been saying every time I ask.
- Hesperia, CA, USA
- Natchez, MS, USA