10.0
really awful- Crashes / Fires:
- 13 / 2
- Injuries / Deaths:
- 9 / 0
- Average Mileage:
- 19,576 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
Takata recall. The contact owns a 2009 Mercedes-Benz C300. The contact received notification of NHTSA campaign numbers: 16V081000 and 16V363000 (air bags). The parts needed for the repair were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available...updated 07/31/17
- Winter Park, FL, USA
"takata recall" according to takata, in the event of an inflatorrupture, metal fragments could pass through the air bag cushion material, which may result in injury or death to vehicle occupants. Mercedes Benz did not replaced my air bags. Something need to be done! I am very disappointed and frustrated!
- Long Beach, CA, USA
The contact owned a 2009 Mercedes-Benz C300. While veering left, the vehicle crashed into a tree. The air bags failed to deploy and the seat belt tightened. The paramedics arrived and assisted in removing the passenger from the vehicle. A police report was filed. One injury was sustained, which required medical attention. The vehicle was towed. The contact referenced NHTSA campaign numbers: 16V363000 (air bags), 15V711000 (air bags), and 16V081000 (air bags). The manufacturer was notified. The failure mileage was unknown.
- Bunkie, LA, USA
Takata inflators: They sent me a letter back in May 2016 and in August 2016 stating that both driver and passenger side airbags are defecting. There still has been no resolution regarding this and according to takata, if the airbags deploy or if they do not could result in serious injury or death. I am driving my Mercedes around and scared to death that they may or may not ploy and could kill my family or I. SRS control unit: May corrode and cause control unit malfunction. This is still not resolved on my vehicle and the letter was sent out in March 2016.
- Porter, TX, USA
The contact owns a 2009 Mercedes-Benz C300. While stopped at a red light, the engine revved and the vehicle accelerated. The brake pedal was depressed, but failed and the contact crashed into the rear of another vehicle. The air bags failed to deploy. A police report was filed and there were no injuries the vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 54,000. Updated 02/21/17 updated 9/5/18
- Dorchester, MA, USA
Takata recall. The contact owns a 2009 Mercedes-Benz C300. The contact received a recall notice for NHTSA campaign number: 16V081000 (air bags). The contact stated that the parts needed for the recall remedy were still not available and that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. VIN tool confirms parts not available.
- Fort Lauderdale, FL, USA
Takata recall. Mercedes Benz has failed to accommodate my vehicle because of this recall. They haven't even notified me about it. They say that there's nothing they can do.
- Riverside, CA, USA
Takata recall. The contact owns a 2009 Mercedes-Benz C300. The contact received notification of NHTSA campaign number: 16V081000 (air bags); however, the parts to do the repair were unavailable. The manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. Updated 10/28/16
- Middle Village, NY, USA
Taraka recall. Smart key not being recognized, vehicle dead need tow truck to dealer very expensive, had battery but all dead cost $1600 plus on a 72000 mile vehicle.also front sway stabilizer bar need total replacing (dealer part only) since its making noise. Bushings cannot be changed like others the whole bar needs to be purchase at dealer with bushing vulcanized to it. On the smart key the vehicle was stationary thank god
- Coral Gables, FL, USA
Takata recall. The contact owns a 2009 Mercedes-Benz C300. The contact received notification of NHTSA campaign numbers: 14V177000 (exterior lighting), 15V711000 (air bags), and 16V081000 (air bags); however, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. Parts distribution disconnect.
- Jacksonville, FL, USA
The contact owns a 2009 Mercedes-Benz C300. While driving various speeds, the air bag malfunction sensor light illuminated. The vehicle was not diagnosed nor repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 73,000. Updated 10/06/16
- Ft Myers, FL, USA
The contact owns a 2009 Mercedes-Benz C300. The contact received notification of NHTSA campaign number: 15V711000 (air bags); however, the part to do the repair was unavailable. The contact stated that the air bag warning light illuminated intermittently. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified. The failure mileage was unknown. Parts distribution disconnect.
- Clifton, NJ, USA
Takata recall.. my air bag light remains on and I fear that they are not working. Also, my car will not restart after stopping at a store. In reading the comments in a recent forum, I am not the only Mercedes Benz owner having this problem. Based on the comments the issue is with the steering column (eis/els) and it is a manufacturing defect. The dealer also verified that this is a common problem with Mercedes and the cost to repair it is $2100 upward.
- Upper Marlboro, MD, USA
"takata recall" I was driving to work around 10:30 am in my 2009 Mercedes Benz C300 enjoying the commute. As I approached the stop light.....blank!!!! I lastly remember breaking....to open my watering eyes to see that I hit another vehicle and don't recall anything at all. As I get up in realized that my head hurts and there was a small tear in the steering wheel as a small portion of the bag deployed but not fully.. it appeared to be a faulty bag that has caused this serious inconvenience.
- New Orleans, LA, USA
The contact owns a 2009 Mercedes-Benz C300. The contact received a recall notification for NHTSA campaign number: 16V081000 (air bags); however, the part to do the repair was unavailable. While driving, the driver and passenger head rest air bags deployed independently. In addition, the SRS malfunction warning light illuminated. The vehicle was taken to the dealer. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The approximate failure mileage was 85,000. VIN tool confirms parts not available. Updated 08/16/16 updated 08/31/16.
- Owings Mills, MD, USA
Takata recall. The contact owns a 2009 Mercedes-Benz C300. The contact stated that the recall notice for NHTSA campaign number: 16V081000 (air bags) was received in February of 2016. After contacting the dealer on multiple occasions, the contact was informed that the parts needed to repair the vehicle were still not available and no estimated time for receiving the parts could be given. The contact had not experienced a failure.
- Riverview, FL, USA
The contact owns a 2009 Mercedes-Benz C300. While driving 5 mph, the SRS light illuminated. The vehicle was taken to the dealer where it was diagnosed that the pelvis air bags needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 65,000.
- Oakland, CA, USA
Drivers side SRS light is on and I feel like the airbag could deploy while driving
- Kansas City, MO, USA
Takata recall. The contact owns a 2009 Mercedes-Benz C300. The contact received notification of NHTSA campaign number: 16V081000 (air bags); however, the part needed to perform the repair was unavailable. The contact mentioned that the dealer denied a loaner vehicle. The manufacturer exceed a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Suisun City, CA, USA
- Boise, ID, USA