10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
3 / 0
Average Mileage:
34,063 miles

About These NHTSA Complaints:

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« Read the previous 20 complaints

problem #6

Sep 082015

C300

  • 40,000 miles
Purchased car March 2015 with a 3 year extended warranty. Inside drivers door handle broke (plastic piece inside door I believe). Dealer claims warranty does not cover this because it is cosmetic and it will cost me in excess of $1100. To get it fixed. This is a major safety issue, one should not have to open the window and feel for the door handle to open the door. In many situations this could be a matter of life or death. This is just as critical as an air bag in my eye. I believe the dealer should cover this under the warranty, and may even warrant a recall.

- West Chester, PA, USA

problem #5

Sep 172015

C300

  • 66,000 miles
I drove my car to a store, turned it off and left it for 10 minutes. When I returned the car would not start. I had a friend try to jump my 1 year old battery amd still no start. My display says to remove key when my key is in. Lights, radio, and locks work but no windows. Dealer says I need a new steering wheel column. This problem is posted everyone online. Seems like a common thing. Dealership says it'll cost me $1575 and take 5 days to fix.

- Great Mills , MD, USA

problem #4

Aug 142015

C300

  • 75,129 miles
I had just stopped in driveway in my house after a 15 mile drive from my office when I tried to open the door, the handle flapped about but did not engage the lock to open the door. I had to start the car again, rolled down the window (glass) before I could open the door using the out side handle. The local Mercedes Benz dealer and the Mercedes Benz usa representative informed that I have to replace the whole driver's side door at a cost of $708 after the local dealer discount. Mercedes Benz has installed a plastic handle as a door handle but requiring buyers to purchase a whole door when the plastic handle breaks. Is this allowed" even if this is allowed is it good for the customers? what can you do about this" as far as I am concerned they have lost a four-time Mercedes Benz customer. But I want others not to get caught in this money-pit. Please help.

- Newark, DE, USA

problem #3

Jul 292015

C300

  • 45,000 miles
When trying to exit the vehicle, using the driver interior door handle, the handle no longer engages to open the door. The driver must roll down the window to release the door from the outside to exit the vehicle. In the event of an emergency where the vehicle electrical system was not working, the driver would be unable to leave the vehicle.

- Blythewood, SC, USA

problem #2

Aug 182015

C300

  • 68,000 miles
I have 2010 Mercedes Benz C300, my car would not start with my key even though the battery checked okay. This is a very common failure among C300 models (2008 to 2013). So meaning cars are vulnerable to this failure around 5 year mark. Manufacturer should issue a recall on these parts, as they have a very bad reliability.

- Lawrenceville, GA, USA

problem #1

May 282015

C300

  • 74,000 miles
Driver's side inner door handle cable connector broke. Cannot exit car from inside and must roll down window and open door from outside. Could be a problem in the event of an emergency. This is a common problem with Mercedes Benz on multiple discussion forums.

- Woodbridge, VA, USA