10.0

really awful
Crashes / Fires:
10 / 0
Injuries / Deaths:
8 / 0
Average Mileage:
18,335 miles

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« Read the previous 20 complaints

problem #116

Jul 302018

C300

  • miles
Takata recall. The contact owns a 2010 Mercedes-Benz C300. The contact received notification of NHTSA campaign numbers: 16V363000 (air bags) and 16V081000 (air bags); however, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The dealer (Mercedes-Benz of ft. Pierce, 4500 S us highway 1, fort pierce, fl 34982, (772) 617-0819) was contacted and confirmed that the parts were not available for the recall remedies. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.

- Stuart, FL, USA

problem #115

May 142018

C300

  • 0 miles
Takata recall - despite being advised that I would be able to have the airbags replaced in June 2018, still have no resolution. I have a recall for both passenger and driver bags

- Sacramento, CA, USA

problem #114

Sep 082017

C300

  • 35 miles
They never have the part I have 2010 Mercedes Benz C 300 I need it fix, the lights codes are always, going on and off. Check ingine light. No accedint.. just recall and need it fix passenger air bag

- Los Angeles, CA, USA

problem #113

Jan 012015

C300

  • 50,000 miles
The company and the dealer in frezno ca refuse to replace the air bags and leaky fuel pump

- Visalia, CA, USA

problem #112

Nov 152017

C300

  • 105,000 miles
Takata recall. The contact owns a 2010 Mercedes-Benz C300. The contact stated that the power steering pump was leaking fluid. In addition, the tail lights failed to illuminate while driving. The contact called jackie cooper imports Mercedes-Benz at (918) 420-9156 (located at 9393 S memorial drive a, tulsa, ok 74133) and was informed that the VIN was not included in a recall. The manufacturer was not notified of the failure. The contact also stated that she received notification of NHTSA campaign number: 16V081000 (air bags); however, the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer and the manufacturer were not contacted. The approximate failure mileage was 105,000. VIN tool confirms parts not available.

- Broken Arrow, OK, USA

problem #111

Jan 032018

C300 6-cyl

  • miles
Takata recall. The contact owns a 2010 Mercedes-Benz C300. The contact received notification of NHTSA campaign numbers: 16V363000 (air bags) and 16V081000 (air bags); however, the parts needed for the repairs were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The dealer was not contacted. The manufacturer was contacted and informed the contact that the parts would become available in December of 2018. The contact had not experienced a failure. VIN tool confirms parts not available. * consumer stated Mercedes sent letters (2) that stated new airbags would be available on specific dates. After I called 1 day prior to the last date given (and after waiting months) I was informed over the phone that it would be delayed, yet again, another six months. This is going on two years now. They also have stated that since no "incident" have occurred they are not concerned about the safety of the car. The news channel have reported that the risk of danger increases with the age of the car and humidity. I live in Florida & the car is going on nine years old. The last letter stated airbags would be available June 30 of 2018 and when they knew they weren't going to adhere to that they did not make any attempt to contact me & still haven't. updated 10/22/18

- Ormond Beach, FL, USA

problem #110

May 042018

C300 6-cyl

  • 106,000 miles
Takata recall. The contact owned a 2010 Mercedes-Benz C300. While driving 65 mph, the brake pedal was depressed, but the vehicle did not stop in time before rear ending another vehicle. The air bags did not deploy. A police report was filed. The contact sustained injuries to the chest that required medical attention. The vehicle was destroyed and towed to a tow yard. A dealer and the manufacturer were not made aware of the failure. The contact received recall notifications for NHTSA campaign numbers: 16V363000 (air bags) and 16V081000 (air bags). The failure mileage was approximately 106,000.

- Modesto, CA, USA

problem #109

Jun 182018

C300

  • miles
Takata recall, I've reached out to mb dealer in beverly hills where my car was purchased and I kept getting the same answer - the replacement is not available. My car is always parked outside exposed in the heat and I use it to commute from los angeles to irvine at least 3-4 times a week. I really would like my airbag replaced. The last letter that I received from Mercedes Benz notified me that this will be fixed by March of 2018 and yet its 3 months have gone by no one contacts me. Where can I go for this fixed?

- Los Angeles, CA, USA

problem #108

Jun 112018

C300

  • miles
Takata recall......when are they going to be available"???"it has gone from April now to June I still have not heard anything at all. I am afraid to drive my car!!!!!!!! I want to sue......

- Porter Ranch,, CA, USA

problem #107

Jan 012018

C300

  • miles
Takata recall. The contact owns a 2010 Mercedes-Benz C300. The contact received notifications for NHTSA campaign numbers: 16V081000 (air bags) and 18V043000 (air bags); however, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The dealer (fletcher jones Mercedes Benz, 949 North elston avenue, suite 2, Chicago, il 60642) was contacted and confirmed that the parts were not available for the recall repairs. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.

- Chicago, IL, USA

problem #106

Jan 012016

C300

  • miles
2010 Mercedes Benz C300. Consumer writes in regards to various safety recalls. Consumer states that they were never notified of these recalls.

- Demarest, NJ, USA

problem #105

May 012018

C300

  • 100,000 miles
"takata recall" manufacturer has failed to provide replacement parts. Dealership unwilling to pursue manufacturer to deliver the parts. Leaving me and my family at risk of serious injury and death. "this is unacceptable"

- Riverside, CA, USA

problem #104

Apr 072018

C300

  • miles
Air bag light will not go off concerned about air bag not working was involved in a accident in a different car where air bags did not come out and sent to hospital so I'm very concerned

- Norcoss, GA, USA

problem #103

Mar 012018

C300

  • miles
Takata recall - Mercedes has promised airbag replacement for almost 2 years and nothing has happened. This is not a timely replacement. I have been driving a car with a life threatening defect for 2 years.

- Mountain View, CA, USA

problem #102

Dec 122017

C300

  • 72,000 miles
The contact owns a 2010 Mercedes-Benz C300. While attempting to drive the vehicle, it failed to start. The vehicle was not taken to a dealer or independent mechanic to determine the cause of the failure. The vehicle was not repaired. In addition, the contact received notification of NHTSA campaign number: 16V081000 (air bags); however, the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The vehicle was not taken to a dealer. The manufacturer was not notified. The approximate failure mileage was 72,000.

- Palmdale, CA, USA

problem #101

Jun 012016

C300

  • miles
Takata recall. The contact owns a 2010 Mercedes-Benz C300. The contact stated that the recall notice for NHTSA campaign number: 16V363000 (air bags) was received in June of 2016. After contacting the dealer (cherry hill Mercedes in cherry hill, NJ), the contact was informed that the parts needed to repair the defect were not yet available. The manufacturer was not notified. The contact had not experienced a failure. VIN tool confirms parts not available.

- Barto, PA, USA

problem #100

Feb 112016

C300

  • miles
Takata recall. The contact owns a 2010 Mercedes-Benz C300. The contact received notification of NHTSA campaign numbers: 16V081000 (air bags) and 16V363000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called star motor cars at (713) 868-6800 (7000 old katy rd, houston, tx 77024) and was informed that the parts were not available for the recall remedy. The manufacturer was not notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Houston, TX, USA

problem #99

Feb 152016

C300

  • miles
The contact owns a 2010 Mercedes-Benz C300. The contact received a recall notification for NHTSA campaign number: 16V081000 (air bags). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was not contacted. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Atlanta, GA, USA

problem #98

Feb 022018

C300

  • miles
The contact owns a 2010 Mercedes-Benz C300. The contact received a recall letter from Mercedes-Benz related to the air bags. The contact spoke with the local Mercedes dealer at 877-491-6977 and was informed that parts were not available to complete the recall repair. The vehicle was not taken to a dealer or private mechanic for diagnostic testing. No further information was available. The manufacturer was not made aware of the issue. The VIN was not available.

- Brookfield, CT, USA

problem #97

Jan 222018

C300

  • miles
Takata recall parts not available for replacement when calling multiple certified Mercedes service shops in northwestern Suburban Chicago area

- Arlington Heights, IL, USA

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